Note fondée sur 518 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 mai 2024
Commentaires de Gestion de l’hôtel
12 mai 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Sheets were dirty and stained they smelt like old body oils or diesel grease. Furniture in the room was stained the shower walls needed to be wiped down they had black residue on them. Only thing good was the location close to the highway.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!
par un voyageur
Publié le 4 févr. 2024 sur Hotels
motel was in progress of remodeling. extra areas uesd for storage of items to be rerurbish (mattress, furniture,etc
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur
Publié le 3 févr. 2024 sur Expedia
This is probably the worst motel we have ever stayed at. Rude staff, place under construction so very dirty. TV didn’t work, no coffee machine in room, they did have Luke warm coffee in lobby. Place was awful and they charge 100 dollars a night! Save your money go somewhere else. Oh one more thing, they state they are dog friendly but they are not.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
par un voyageur
Publié le 16 janv. 2024
The place is under remodeling, therefore any evaluation is subjective. I have stayed here many times and the upgrades will be greatly appreciated
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback and patience with the ongoing beautification of our property. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!
par un voyageur
Publié le 14 janv. 2024 sur Expedia
The property was under construction and none of the amenities were available. The staff was polite and very courteous.
Commentaires de Gestion de l’hôtel
15 janv. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are exceptionally thankful that you have honored our staff members with praiseworthy words. However, we apologize for the inconvenience faced by you regarding the ongoing construction. We hope that you will consider staying with us again.
par un voyageur
Publié le 30 déc. 2023 sur Expedia
Nice place to stay
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.
