The Star Grand Brisbane

5.0 star property

Choose dates to view prices

Photo gallery for The Star Grand Brisbane

Garden
3 outdoor pools, sun loungers
Exterior
Lobby
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
33 William Street, Brisbane, QLD, 4000
  • Place, Treasury Building
    ‪3 min walk‬
  • Place, Queen Street Mall
    ‪5 min walk‬
  • Place, South Bank Parklands
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪19 min drive‬

Room options

City King

9.6 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

City Twin Room

8.6 out of 10
Excellent
(20 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

City Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

River Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

River King Room

9.8 out of 10
Exceptional
(48 reviews)
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

City Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

River Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Skyline City Suite

  • 113 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Skyline Penthouse Suite

  • 217 sq m
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 2 King Beds

About the area

Brisbane

Brisbane Central Business District stay.You'll be within 2 miles (3 km) of South Bank Parklands and 6 miles (10 km) of Roma Street Parkland with a stay here. Brisbane Convention and Exhibition Centre and The Gabba are also within 2 miles (3 km).

What's nearby

  • Treasury Building - 3 min walk - 0.3 km
  • Brisbane City Botanic Gardens - 3 min walk - 0.3 km
  • Queen Street Mall - 5 min walk - 0.5 km
  • Brisbane City Hall - 7 min walk - 0.6 km
  • South Bank Parklands - 9 min walk - 0.8 km

Getting around

  • South Bank Station - 16 min walk
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪The Pancake Manor - ‬5 min walk
  • ‪Roti Place - ‬6 min walk
  • ‪Food Quarter - ‬3 min walk
  • ‪Lúc Lắc - ‬2 min walk
  • ‪Dark Shepherd - ‬2 min walk

About this property

The Star Grand Brisbane

The Star Grand Brisbane offers its guests 3 outdoor swimming pools and a fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

The Star Grand Brisbane also features a casino, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

  • 340 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Casino
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Bar by the pool
The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include bathrobes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 40 for adults and AUD 40 for children
  • Self parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

The Star Grand Brisbane Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 387 out of 500 reviews
Rating 8 - Good. 77 out of 500 reviews
Rating 6 - Okay. 20 out of 500 reviews
Rating 4 - Poor. 6 out of 500 reviews
Rating 2 - Terrible. 10 out of 500 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monique

Stayed 3 nights in Nov 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Anton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!
Stayed 1 night in Oct 2025

10/10 Excellent

fiona, Upper Kedron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms. Great location. Attentive staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Rogelio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with this new hotel. Will definitely come back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brett

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
very clean, very central
Stayed 1 night in Oct 2025

6/10 Okay

Claire

Travelled with partner
Liked: Cleanliness, property conditions & facilities
For a 5 star hotel the one time we ate at The Star was very disappointing. I ordered granola, yoghurt and fruit for my breakfast and was served a bowel of yoghurt with a sprinkle of granola and four berries on top. Plus the scrimping on the amount of alcohol in the cocktails was also very disappointing given they were charging $25.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mitchell

Stayed 3 nights in Sep 2025

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious
Stayed 2 nights in Oct 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are superb, very helpful, friendly,well trained
Stayed 1 night in Sep 2025

10/10 Excellent

Wei Sheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience that is The Grand Star Hotel is amazing, literally luxury on tap in plush opulent surroundings. Our room was spacious, well appointed and a luxury design and fittings. My only negative was that our keycard kept being overridden when using the elevators. By this I mean that we would get in, set our floor in the control panel but if someone else entered after us their tap would cancel our instruction and we would be forced to travel to their floor before we could get to our floor. This was extremely frustrating and annoying when they were not hotel guests but only casino guests!
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent but needed a buffet breakfast
Stayed 2 nights in Sep 2025

6/10 Okay

Belinda

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Amenities
Staff were all lovely 😊 Great place for a holiday, we loved it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mellanie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, lovely room, fantastic staff
Stayed 1 night in Sep 2025

10/10 Excellent

Ebenezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

john

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Excellent service. Would stay again
Stayed 2 nights in Sep 2025

8/10 Good

Jarnia

Stayed 1 night in Sep 2025

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful with partial river views

Booked a staycation for our anniversary. The hotel is new and lovely, and had wonderful amenities. Two things though: 1. We had booked a River King Room. While there was definitely a view of the river, it was a partial view from part of the room. When in bed, you had a view of a close by building and inner city. Other hotels in Brisbane are incredibly transparent when you have a partial view, which would have been appreciated. 2. The Star is large and unfortunately their signage is lacking. When trying to use lifts it wasn’t always clear which tower you were in, so half the time our cards wouldn’t work and we would have to go back to the ground floor and make our way across to the other lifts. Even trying to find the lifts was a trial.
Stayed 1 night in Sep 2025