Note fondée sur 265 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Not so good
Dirty
Didn’t feel safe at all
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Brooke,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is important, and we take it seriously. We will address the cleanliness and safety concerns immediately with our housekeeping and security teams to ensure these issues are resolved and do not recur in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
The room was comfortable, clean and a friendly staff
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Maureen,We're delighted to hear that you found your room comfortable and clean during your stay. Providing a welcoming and pleasant environment for our guests is a top priority, and we're glad you experienced friendly service from our staff. Thank you for choosing Rodeway Inn Broken Bow and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 3 févr. 2024 sur Hotels
The first room the put us in had roaches really bad so we contacted hotels.com and they contacted the lady in the front and she was so kind and very apologetic and moved us rooms and informed us that they are going to spray the rooms.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Pamela,Thank you for your feedback regarding your recent stay at our hotel. We're glad to hear that our staff, particularly the lady at the front desk, was kind, and proactive in addressing the issue you raised by moving you to a different room and arranging for pest control services. Your feedback is invaluable, and we will take steps to ensure that such incidents are addressed promptly and effectively to prevent recurrence in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Manager, Gestion de l’hôtel
Hello Jake,We're thrilled to hear that you had a wonderful stay at our hotel! We strive to provide excellent service and are delighted that you enjoyed your time with us. Should you have any further feedback or need assistance in the future, please don't hesitate to reach out to us. We hope to welcome you back soon!
par un voyageur
Publié le 4 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Manager, Gestion de l’hôtel
Hello Martín,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a fantastic experience. Should you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 30 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Ethan,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!
par un voyageur
Publié le 10 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Guest Relation Management, Gestion de l’hôtel
Hi Ronnie,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 9 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Manager, Gestion de l’hôtel
Hello LeEtta,We appreciate you choosing our hotel for your stay. If you have any specific feedback or suggestions, we encourage you to reach out to us directly so we can address any concerns. We hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 20 nov. 2023 sur Expedia
NICE PLACE TO STAY, OUR ROOM WAS CLEAR AND NEAT, FAIR PRICE
Commentaires de Gestion de l’hôtel
20 nov. 2023 par Guest Relation Management, Gestion de l’hôtel
Hi Claudio,We are delighted to hear that you found our place to be nice, your room clear and neat, and that you consider our prices fair. Providing a clean and comfortable environment at a reasonable price is our goal, and we're thrilled that we could meet your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 19 nov. 2023 sur Expedia
All the staff we encountered were very friendly and nice. I liked that it was towards the end of town. And next to the cassino.
Commentaires de Gestion de l’hôtel
20 nov. 2023 par Guest Relation Management, Gestion de l’hôtel
Hi Robin,We are delighted to hear that you had a pleasant experience and that all the staff you encountered were very friendly and nice. It's wonderful to know that you appreciated the location of the hotel towards the end of town and its proximity to the casino. Providing a friendly atmosphere and a convenient location are key aspects of our commitment to guest satisfaction. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
