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pentahotel Brussels City Centre

4.0 star property
Family-friendly 4-star hotel near Avenue Louise

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Photo gallery for pentahotel Brussels City Centre

Bar (on property)
Breakfast, lunch, dinner served; Modern European cuisine
Bar (on property)
Exterior
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning

Explore the area

View in a map
Chaussee De Charleroi 38, Brussels, 1060
  • Place, Avenue Louise
    ‪3 min walk‬
  • Place, Place du Grand Sablon
    ‪16 min walk‬
  • Place, Royal Palace of Brussels
    ‪19 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for penta Single Room

penta Single Room

penta Single Room

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for penta Standard Room

Premium bedding, in-room safe, blackout drapes, free WiFi

penta Standard Room

8.8 out of 10
Excellent
(84 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Plus Room

penta Plus Room

penta Plus Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Penta Junior Suite

Penta Junior Suite

Penta Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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The Hotel

Upper Town
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,342 reviews
The price is CA $221
CA $256 total
includes taxes & fees
May 3 - May 4
The Hotel

About the area

Brussels

Central Brussels getaway .Within a 10-minute walk of this Sint-Gillis hotel, you'll find Avenue Louise and Horta Museum. Also, Law Courts of Brussels is within half a mile (1 km) and La Grand Place is within 2 miles (3 km).

What's nearby

  • Avenue Louise - 3 min walk - 0.3 km
  • Place du Grand Sablon - 16 min walk - 1.4 km
  • Royal Museums of Fine Arts of Belgium - 18 min walk - 1.5 km
  • Royal Palace of Brussels - 19 min walk - 1.7 km
  • La Grand Place - 5 min drive - 2.6 km

Getting around

  • Faider Tram Stop - 2 min walk
  • Brussels-Chapel Station - 18 min walk
  • Brussels Airport (BRU) - 31 min drive

Restaurants

  • ‪Steigenberger Wiltcher's - ‬3 min walk
  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬2 min walk
  • ‪Loui Bar - ‬3 min walk
  • ‪Le Prince - ‬1 min walk
  • ‪Arion Bar - ‬3 min walk

About this property

pentahotel Brussels City Centre

Family-friendly 4-star hotel near Avenue Louise
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3261 square feet (303 square meters) and includes conference space. A 24-hour fitness center, a library, and a vending machine are also featured at the family-friendly pentahotel Brussels City Centre. Parking is available for a fee.

This Art Deco Brussels hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 3261 sq ft of conference space
  • 303 sq m of conference space
  • Built in 1973
  • Manager's reception (free)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Library
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pentahotel Brussels City Centre offers 202 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Brussels hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Citybox Brussels Centre Louise
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  • Free WiFi
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The price is CA $107
CA $129 total
includes taxes & fees
Apr 29 - Apr 30
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Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 31 for adults and EUR 15.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 55; reservation required

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Books
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • LED lighting
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Weight limit: 44 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 31 for adults and EUR 15.5 for children
  • Covered self parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Hosted evening meal: EUR 55

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

Frequently asked questions

How close is pentahotel Brussels City Centre to the airport?

Pentahotel Brussels City Centre is 9.1 mi (31-min drive) away from the Brussels Airport (BRU) airport, the closest popular airport to the property.

How much does it cost to stay at pentahotel Brussels City Centre?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at pentahotel Brussels City Centre on May 17, 2026 start from CA $124, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does pentahotel Brussels City Centre have an airport shuttle?

Airport shuttle services are not available at pentahotel Brussels City Centre.

Does pentahotel Brussels City Centre offer free breakfast?

Free breakfast isn’t provided at pentahotel Brussels City Centre, but buffet breakfast is offered for a fee of EUR 31 for adults and EUR 15.5 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at pentahotel Brussels City Centre?

No, there is no casino at this hotel, but Grand Casino Brussels (8-min drive) is nearby.

What time is check-in at pentahotel Brussels City Centre?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at pentahotel Brussels City Centre?

Free parking is not available at this hotel. Self parking is available for EUR 28 per day.

Does pentahotel Brussels City Centre have a pool?

Pentahotel Brussels City Centre does not have a pool.

Does pentahotel Brussels City Centre have a restaurant?

Pentahotel Brussels City Centre is home to Pentalounge, which features Modern European cuisine and brunch.

Does pentahotel Brussels City Centre have a spa?

There are no spa services available at this hotel.

How close is pentahotel Brussels City Centre to downtown Brussels?

Pentahotel Brussels City Centre is 1.1 mi away from Brussels.

pentahotel Brussels City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1005 reviews
Rating 8 - Good. 325 out of 1005 reviews
Rating 6 - Okay. 109 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Satnam, Rowley Regus

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was fine and acceptable standard. The staff were great and catered for all our needs. Very pleasing
Stayed 2 nights in Jan 2026

8/10 Good

Marcia

Liked: Staff & service, amenities
Room was not cleaned during the stay but staff was friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Vicente Sliva

Stayed 1 night in Dec 2025

2/10 Terrible

Ciarán

Disliked: Cleanliness, amenities, property conditions & facilities
Toilet seat was damaged and unclean Limescale on the sink Not all of the lights in the room worked Light from the fire alarm flashed like a strobe light every 5 seconds Tv didn’t work Fridge didn’t work and had some mold Pillows might as well been a bag of air The pizza tasted like cardboard
Stayed 2 nights in Dec 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities
Great location! Central to shops. Room & bed was huge. Staff were really friendly & helpful. Room needed a few updates but generally very clean. The bed had 2 single type duvets instead of 1 big one which was fine, however I do think the covers need to be slightly bigger but that would be my only call out. Overall great stay and would stay here again
Stayed 3 nights in Dec 2025

8/10 Good

Angelo

Business traveller
Liked: Cleanliness
It’s fine for 1 night
Stayed 1 night in Dec 2025

6/10 Okay

murray

Business traveller
Rooms have a bit of a 1980s industrial feel which doesn't quite work. Fine for a work trip but less desirable for a city break.
Stayed 1 night in Nov 2025

8/10 Good

Rattanaporn

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Friendly service and clean. We had food there but the chicken wasn’t cooked. Location was half hour walk to the main city center but overall good experience.
Stayed 2 nights in Nov 2025

8/10 Good

SATNAM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great bed, good shower. A/C didn’t work but wasn’t needed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport links to city centre. Staff friendly and helpful. Bar and lounge area welcoming, Penta Plus room on upper floor comfortable. A good choice for a Brussels city break.
Stayed 1 night in Nov 2025

6/10 Okay

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Carl

Business traveller
Would happily stay here again! Great location & hotel
Stayed 2 nights in Oct 2025

2/10 Terrible

Arun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY! They claim to be a 4* but this is the worst one I have ever stayed in. Firstly I requested an iron on the first day and didn't get one until the day I checked out. I asked them multiple times for one. Then I messaged them n their chat and they wouldn't get back to me on the issue I had with the AC. and then finally they had windows cleaners being loud outside my room on a Sunday at 7am. I asked the staff about this one specially and they were so rude to me. I have since emailed the manager and he hasn't had the decency to reply. I urge you pay more a stay somewhere else
Stayed 3 nights in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A little unconventional of a service model but everything about the stay ended out good.
Stayed 1 night in Sep 2025

10/10 Excellent

Goke Mack

Stayed 1 night in Sep 2025

8/10 Good

Tshering Lhamu

Stayed 3 nights in Sep 2025

8/10 Good

Cesar

Stayed 2 nights in Sep 2025

2/10 Terrible

ELIANE

Disliked: Cleanliness, staff & service, property conditions & facilities
The room they gave me was full of stains, used razors inside the safe, and I was discussed. I asked to switch the room and the other one was a little better on dirtiness but smelled like cigarettes- someone smoked there. I was frustrated and disappointed. Just didn’t spent time in there just to sleep. 😞
Stayed 3 nights in Aug 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely atmosphere and a good location. Very comfortable bed and brilliant breakfast. Staff very helpful and I liked the fact that cleaning the room didn't happen every day, but we got towels when we needed them etc. Very pleased with our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohamed Amjad Hameed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property in a prime location with dining, supermarket and coffee houses steps away. The hotel by itself has a beautiful bar and cafe. The rooms are large with super sized king bed which can easily accommodate 3 adults. 10 mins walk for tube and bus services with connectivity by tram if do not want to walk. All in all work every penny. Oh btw the staff were super kind and even enabled late checkout.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Celigmar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and restaurant was very good. A lot of options for breakfast.
Stayed 2 nights in Jul 2025

4/10 Poor

Kento

Stayed 2 nights in Aug 2025