Ratings based on 280 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Steer clear…
Posted Mar. 3, 2024 on HotelsCounted at least 8 cockroaches in the sleeping room and 5 in the bathroom. Floor was not clean and had obviously not been swept as there were dead bugs all over the place. Smelled as if they blew up a can of air freshener to hide the stench.
Comment from Hotel Management
Mar. 5, 2024 by Manager, Hotel Management
Hello Zach, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A traveller
Posted Mar. 1, 2024 on Expedia
Everything
Comment from Hotel Management
Mar. 3, 2024 by Manager, Hotel Management
Hello Lena,Thank you for sharing your feedback with us. We appreciate your insights and will use them to improve our services for future guests. We hope you will consider staying with us again in the future.
by A traveller
Posted Feb. 29, 2024 on Expedia
The poverty is in a good location, and the rooms are ok! But my problem biggest was the roaches. I've never seen so many roaches and a motel.
Comment from Hotel Management
Mar. 2, 2024 by Manager, Hotel Management
Hello Brad,We're glad you enjoyed our hotel's location and your room. We appreciate your feedback about the roaches and suggest guests alert the front desk for assistance with any issues they may encounter during their stay.
by A traveller
Posted Feb. 26, 2024 on Expedia
Great place nice staff
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
Hello Malinda,We are delighted to hear that you enjoyed your stay with us and found our staff helpful. Your positive feedback is truly appreciated and we hope to welcome you back again in the future.
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
Hello Andrakeil,We are thrilled to hear that you had a wonderful experience during your stay with us. We hope to welcome you back soon for another enjoyable stay!
by A traveller
Posted Feb. 25, 2024 on Expedia
It was conveniently located.
Comment from Hotel Management
Mar. 5, 2024 by Manager, Hotel Management
Hello Tabatha,We appreciate your feedback on our convenient location. Your satisfaction is important to us, and we strive to provide a positive experience for all our guests. Thank you for choosing our hotel for your stay.
by A traveller
Posted Feb. 24, 2024 on Expedia
Great place great people
Comment from Hotel Management
Feb. 27, 2024 by Manager, Hotel Management
Hello Malinda,We're happy to hear that you found our hotel staff wonderful during your stay! Your kind words truly mean a lot to us. We strive to provide exceptional service to all our guests, and we are grateful for your positive feedback. Thank you for taking the time to share your experience with us.
by A traveller
Posted Feb. 22, 2024 on Expedia
Everything
Comment from Hotel Management
Feb. 24, 2024 by Manager, Hotel Management
Hello Lena,Thank for staying with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you are fond staying in our hotel. Thank you so much, waiting to serve you again!
by A traveller
Posted Feb. 17, 2024 on Expedia
Everything
Comment from Hotel Management
Feb. 17, 2024 by Manager, Hotel Management
Hello Lena,We appreciate you taking the time to leave a review. We value all feedback from our guests. Please feel free to reach out to our management team directly to further discuss your experience at our hotel. Your input is important to us as we strive to improve our services.
by A traveller
Posted Jan. 27, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Manager, Hotel Management
Hello David, We're sorry to hear you didn't fully enjoy your stay. Please reach out to us directly with any specific feedback you may have so we can address it accordingly. We hope to have the opportunity to welcome you back in the future for an improved experience.
