Note fondée sur 423 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Marmara Hotel Management, Gestion de l’hôtel
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
par un voyageur
Très bon séjour
Publié le 5 nov. 2023 sur HotelsHotel très bien placé. Personnel très gentil et à l'écoute. Buffet petit déjeuner fourni. On a passé un très bon séjour
Commentaires de Gestion de l’hôtel
23 nov. 2023 par Marmara Hotel Management, Gestion de l’hôtel
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted tor read that you enjoyed your visit, and found our location convenient.It was our pleasure to know that you liked our delicious buffet breakfast and the provided service by our helpful staff met your expectations.We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
par un voyageur
Publié le 3 août 2023 sur Hotels
Hôtel bien situé mais vieillot.
Joint de salle de bain salle, chasse d’eau pas assez puissante dans les wc.
A rénover.
par un voyageur
Publié le 17 juill. 2023 sur Expedia
Hôtel un peu loin du centre ville, personnel accueillant et buffet de petits déjeuners très bien. Petit bémol sur la propreté des serviettes.
par un voyageur
Publié le 11 mars 2023 sur Hotels
Hôtel et personnel agréable.
Attention au nettoyage de la salle de bain
par un voyageur
Publié le 20 févr. 2023 sur Expedia
quality of services and the meubles is not good to compare with the prices
par un voyageur
Publié le 2 févr. 2022 sur Expedia
par un voyageur
Publié le 8 janv. 2022 sur Expedia
Bonne situation.
Personnel aimable.
Propreté…inégale ( literie OK mais moquette pas nettoyée depuis plusieurs clients !!!)
Commentaires de Gestion de l’hôtel
12 janv. 2022 par Marmara Hotel Management, Gestion de l’hôtel
Dear our valued Guest,
Thank you for staying with us at our Marmara Hotel Budapest and for taking the time to share your experiences with us and with the travelers’ community.
I am sadly reading that you were not satisfied with the cleanliness.
Please accept our apology for not being able to provide you the experience which you have expected from us.
Let me ensure you that I have already forwarded your constructive comment to our Housekeeping Manager in order to find a solution to improve our services much more.
Despite of the written facts I am glad to hear that you have found our colleagues helpful and you could benefit from the convenient location of the hotel.
I would like to thank you once again for having chosen our hotel and we do hope that we can have the opportunity to host you again.
Sincerely yours,
Marmara Hotel Management
par un voyageur de PARIS
Publié le 21 déc. 2021 sur Expedia
Hôtel très bien situé , agréable et facile à trouver, il fait un peu chaud dans les chambres
Commentaires de Gestion de l’hôtel
7 janv. 2022 par Marmara Hotel Management, Gestion de l’hôtel
Dear our valued Guest,
We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.
There is nothing more motivated for us than receiving feedbacks like yours.
We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.
Kind regards,
Marmara Hotel Management
par un voyageur
Chauffage en panne
Publié le 9 déc. 2021 sur HotelsPAS DE CHAUFFAGE !!
Hotel déplorable. Pas du tout a la hauteur d'un 4 etoiles. Sdb sale.
Je n'avais pas de chauffage on m'a donné des couette en plus ainsi que des housse de couette et démerde toi..
Commentaires de Gestion de l’hôtel
16 déc. 2021 par Marmara Hotel Management, Gestion de l’hôtel
Dear our valued Guest,
First and foremost let me thank you for having chosen our Marmara Hotel Budapest in our capital.
As our aim is to create a pleasant stay to all of our kind guests - I am deeply sorry that we have not succeed in your case as.
We regret learn from your detailed review that you had problems with the heating however we are gladly see that our team tried to do their best to find a solution this unexpected issue.
We are grateful for all your precious comments and useful suggestions; let me ensure you that our Management Team will definitely do the necessary steps to avoid this kind of situations in the future as we believe that from our valued guests’ feedback we can benefit the most.
I would like to thank you once again for your stay and we are really appreciated for your valuable feedback provided to us.
I do hope that despite of your recently experiences we will have the chance to welcome you to our hotel and we can prove our professionalism and show you the improvements following to your comments.
Please do not hesitate to contact us at anytime.
Sincerely yours,
Marmara Hotel Management
