Ratings based on 449 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
84% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
Very good place to stay!
Comment from Hotel Management
Jan. 31, 2024 by Clara - Guest Experience. , Hotel Management
Dear Julian, thank you very much for your comment! We look forward to receive you in the near future. Kind regards.
5 out of 5
by A traveller from cypress

Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Mar. 23, 2024 by Clara - Guest Experience, Hotel Management
Dear Susan,Thank you sincerely for your comment and rating. Your feedback is invaluable to us. We're grateful for your choice in us and eagerly anticipate the opportunity to continue surpassing your expectations. Regards,
4 out of 5
by A traveller

Posted Jan. 29, 2024 on Expedia
Comment from Hotel Management
Mar. 23, 2024 by Clara - Guest Experience, Hotel Management
Dear Shukrallah, Thank you for such wonderful review!. Kind Regards.
5 out of 5
by A traveller from Miami

Posted Jan. 27, 2024 on Expedia
Great service. Quite convenient location. Clean and quiet
Comment from Hotel Management
Jan. 28, 2024 by Clara - Guest Experience. , Hotel Management
Dear Jorge, thank you very much for your comment! We look forward to receive you in the near future. Kind regards.
5 out of 5
by A traveller

Posted Jan. 23, 2024 on Expedia
The property is beautiful, the staff is amazing, the area is great!
Comment from Hotel Management
Jan. 23, 2024 by Clara - Guest Experience, Hotel Management
Dear Anezka, Thank you for such wonderful review! We really hope to receive you in the near future. Kind Regards.
4 out of 5
by A traveller

Posted Jan. 23, 2024 on Hotels
Comment from Hotel Management
Jan. 23, 2024 by Clara - Guest Experience. , Hotel Management
Dear Yurizan, Thank you for such wonderful review! We really hope to receive you in the near future. Kind Regards.
2 out of 5
by A traveller

Posted Jan. 23, 2024 on Expedia
Representative of Argentina's downturn and chronic underinvestment. Further, the pool area is infested with mosquitos
Comment from Hotel Management
Jan. 27, 2024 by Clara - Guest Experience. , Hotel Management
Dear Marcel, we aprecciated your comments, truly help us to improve our quality and service. Even that an external factor, we're really sorry about the incovenience caused by the mosquitos in our pool area. We count with mosquito repellent in our front desk for our guests. We look foward to receive you in a near future. Regards.
5 out of 5
by A traveller

Great staff at a lovely hotel

Posted Jan. 18, 2024 on Hotels
The hotel is an old-fashioned but very comfortable, somewhat quaint establishment with a lovely courtyard with a swimming pool in Palermo, a very nice and lively neighborhood with lots of restaurants. Breakfast off the courtyard was quite good. But perhaps the best part of BENS was the staff -- they were some of the nicest, most helpful people we have encountered in all of our extensive travels.
Comment from Hotel Management
Jan. 19, 2024 by Clara - Guest Experience., Hotel Management
Dear Jerome, Thank you for such wonderful review! We really hope to receive you in the near future. Kind Regards.
5 out of 5
by A traveller

Posted Jan. 17, 2024 on Expedia
Great boutique hotel in the heart of Palermo, walking distance from a lot of restaurants and stores. Excellent attention from the staff. Clean rooms and very complete breakfast. Definitely recommend!
Comment from Hotel Management
Jan. 18, 2024 by Clara - Guest Experience. , Hotel Management
Dear Sonia, Thank you for such a wonderful review! We really hope to receive you in the near future. Kind Regards.
5 out of 5
by A traveller

Posted Jan. 8, 2024 on Hotels
Excelente location. Beautiful space and very friendly service.
Comment from Hotel Management
Jan. 8, 2024 by Clara - Guest Experience, Hotel Management
Dear Jun, Thank you for such wonderful review! We really hope to receive you in the near future. Kind Regards.