Ratings based on 958 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Place is closed down
Posted Aug. 30, 2020 on HotelsHotel was closed and never bothered to notify me it was closed. I got there and noticed a paper sign on door. I had to find another hotel last minute... terrible experience from Townhouse hotel and Hotels.com
by A traveller
Posted Jul. 5, 2020
by A traveller
Posted May 1, 2020 on Expedia
Updated rooms and great staff!! They are always understanding in situations most hotel wouldn't be.
by A traveller
Posted Apr. 4, 2020 on Expedia
Very clean slept very well . Would go back to stay.
Comment from Hotel Management
Apr. 7, 2020 by Cheshta, Hotel Management
Thank you for rating us with such awesome words, We will strive to keep up with your expectations every time. Regards, Jordan
by A traveller
Posted Mar. 27, 2020 on Hotels
A lot nice to haves. Bed springs a wee bit unstable and low on toilet paper but overall very good value
Comment from Hotel Management
Mar. 28, 2020 by Cheshta, Hotel Management
Thank you for rating us positively, Larry! We will surely work on the feedback shared to improve the services further. Have a nice day ahead :) Regards, Jordan
by A traveller
It’s not worth $
Posted Mar. 22, 2020 on HotelsThe hotel is not a non smoking hotel. The pool is not working at all. The bathrooms were filthy. I was charged for a premium and was given a regular room; the hotel booked my room. This place needs to have a health inspection done ASAP.
Comment from Hotel Management
Mar. 23, 2020 by Cheshta, Hotel Management
Hi, Brandi! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time Regards, Joey
by A traveller
Posted Mar. 16, 2020 on Expedia
Comment from Hotel Management
Mar. 17, 2020 by Cheshta, Hotel Management
Hi, We are sorry to know that you are not satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones.Regards, Jake
by A traveller
Posted Mar. 14, 2020
Comment from Hotel Management
Mar. 15, 2020 by Cheshta, Hotel Management
Thanks for the positive rating. Hope to welcome you again soon :) Regards, Jose
by A traveller from Buffalo
Posted Mar. 12, 2020 on Expedia
The hotel staff told me Expedia cancelled the reservation. So they charged me an extra $10.L I was so done I just agreed. The walls in the rooms are so thin I could hear normal voices loudly in my room. Every time
the guests next door bumped their bed I could feel the vibration into my head board. Unbelievable
. I complained to the young woman at the desk. She immediately moved me to another room😌. As I walked thru the halls I noticed other guests party noise coming from their rooms. I would not stay there.
Comment from Hotel Management
Mar. 13, 2020 by Cheshta, Hotel Management
Hi, Mike! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Jose
by A traveller
Posted Mar. 10, 2020 on Hotels
Comment from Hotel Management
Mar. 11, 2020 by Cheshta, Hotel Management
Hi, Kyle! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, Jake
