Ratings based on 909 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Baraboo
Posted Apr. 16, 2024
Great location and amenities. Wonderful staff.
Comment from Hotel Management
Apr. 17, 2024 by Sunnie N., Hotel Management
Thank you, Leslie, for sharing your experience. We hope to see you again soon!
by A traveller
Posted Jan. 31, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Sunnie N., Hotel Management
Thank you for the 4 out of 5 rating Martin! We hope to welcome you back soon!
by A traveller
Posted Jan. 24, 2024 on Expedia
If you are Canadian be careful with leaving your car here.. This hotel will inflate the cost of parking...I had 3 debits to my account concerning parking and two credits -with the net result being that my parking was inflated in cost. Irritating...
Also some staff do not like driving you to the airport at 3:30 in the morning and it shows...
The hotel itself is nice but...I dont think I will be back.
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Jan. 30, 2024 by Sunnie N., Hotel Management
Thank you, John, for taking the time to rate our hotel. We hope to welcome you back in the near future.
by A traveller
Posted Jan. 13, 2024 on Expedia
by A traveller
Posted Jan. 7, 2024 on Hotels
Once you get past the lobby, the rest of the hotel that we encountered was in poor shape. Peeling paint, dirty, scratches on the tables, messes, carpets lifting up causing trip hazards. For almost $200 a night and being a big name hotel, I expected it to be in good shape.
Comment from Hotel Management
Jan. 30, 2024 by Sunnie N., Hotel Management
Thank you Amy for sharing your experience. We have recently begun making necessary improvements to our hotel and will begin a full renovation this year. We hope to welcome you back to see the finished results!
by A traveller
Posted Jan. 7, 2024
Shuttle service was spot on
Comment from Hotel Management
Jan. 30, 2024 by Sunnie N., Hotel Management
Thank you, Paul, for sharing your experience. We hope to welcome you back next time you visit Buffalo NY
by A traveller
Posted Jan. 6, 2024 on Expedia
The staff was great, overall a goood experience. We did not use the gym or the pool and the dinner menu was so so. The breakfast options were really good. Bed was too soft and uncomfortable but the room was in good shape and more than what we could ask for. We would go there again for sure.
by A traveller
Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Jan. 30, 2024 by Sunnie N., Hotel Management
Thank you for taking the time to rate our hotel! We appreciate the 5 out of 5 rating and hope to see you again next time you visit Buffalo NY.
by A traveller
Posted Jan. 1, 2024 on Expedia
We liked the dinning option
Comment from Hotel Management
Jan. 30, 2024 by Sunnie N., Hotel Management
Thank you, Valentina, for taking the time to write a review! I am glad you enjoyed our Garden Grille, and we hope to see you again in the near future.
