Note fondée sur 975 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2023 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Hello Josee-Anne,Thank you for taking a moment to complete our survey. Myself and the staff at theRED ROOF PLUS UNIVERSITY AT BUFFALO - AMHERST are saddened by your 2/5 scoring following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kerry-LeeRediResponse Specialist
par un voyageur
Publié le 20 déc. 2022 sur Expedia
Malpropre, déchets nos récupérés en-dessous du lit, etc
par un voyageur
Publié le 14 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
15 janv. 2020 par Gary, Gestion de l’hôtel
thank you for staying with us
par un voyageur
Publié le 30 sept. 2019 sur Expedia
par un voyageur
Publié le 12 juill. 2019 sur Expedia
Bien situé
Malpropre et bruyant
Le renvoi dui lavabo est déficient, l'eau stagne dans le lavabo
par un voyageur
Publié le 28 janv. 2019 sur Hotels
par un voyageur
Publié le 6 nov. 2018 sur Hotels
par un voyageur
Publié le 7 oct. 2018 sur Expedia
Thank you very pleasant stay everything fine not so far from KeyBank
par un voyageur
Publié le 12 sept. 2023 sur Expedia
This Hotel is not open for business. Possible migrant location.
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Exequiel,Thank you for rating your recent stay at the Red Roof Inn PLUS+ University at Buffalo - Amherst. I am disappointed you had a less than satisfactory experience which prompt your 1/5 score. Please accept our apologies for any issues you encountered during your visit. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRediResponse Specialist
par un voyageur
Publié le 29 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2023 par Tianna RediResponse Specialist, Gestion de l’hôtel
Hello Joseph,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ University at Buffalo - Amherst and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
