8/10 Good
Carole
Oct 9, 2025
Liked: Staff & service, property conditions & facilities, room comfort
A nice little hotel.
We were greeted by a lovely young woman (I didn’t get her name but she had lovely brown curly hair) who checked us in. I had requested a low floor room due to mobility issues but I don’t think this had been actioned as she looked at my walking stick and asked if I would like a ground floor room, and then checked which rooms were ready and switched us to that one. The room was adequate, if a little tired. With a little maintenance it could be lovely again, just a few things that let it down. It was by the main road though opposite a car park which seemed to be a gathering spot for petrol heads who sat in their cars revving up etc. We were a little worried this would go on till late in the night but it settled down quite early so we were thankful for that. We ate in the restaurant at the hotel and found the staff, service and food to be absolutely delicious. The staff were friendly and attentive without being overbearing, and the setting of the restaurant is lovely. The blonde haired lady (possibly the manager) was lovely to our dog and sorted out a billing issue for me the next day. All in all a nice one night stop over and we would return. I would just urge the company that owns these properties to carry on investing in them as I find so many are just running them on a shoestring and not caring about the customer experience anymore. Keep up the good work forest to keep it the lovely place it is.
Carole
Stayed 1 night in Oct 2025