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Lotte Hotel Busan

5.0 star property
5-star luxury hotel near Lotte Department Store Busan Main Branch, connected to a shopping center

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Photo gallery for Lotte Hotel Busan

Indoor pool, outdoor pool, open 9:00 AM to 8:00 PM, cabanas (surcharge)
Club Premier Suite Double (Club lounge access)
2 bars/lounges
Lobby
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Place, Lotte Department Store Busan Main Branch
    ‪1 min walk‬
  • Place, Seven Luck Casino
    ‪1 min walk‬
  • Place, Seomyeon Street
    ‪3 min walk‬
  • Airport, Busan (PUS-Gimhae)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed (King)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Double Bed (King)

  • City view
  • 53 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

9.8 out of 10
Exceptional
(14 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Twin Room (Deluxe)

City view

Family Twin Room (Deluxe)

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room

Premium bedding, down comforters, minibar, in-room safe

Premier Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room

Premium bedding, down comforters, minibar, in-room safe

Premier Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Deluxe)

City view

Club Room, 1 King Bed (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Twin Room (Deluxe)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 Double Bed (Premier)

City view

Club Room, 1 Double Bed (Premier)

  • City view
  • 49 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed (Family)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Double Bed (Family)

  • City view
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room (Family Twin)

Deluxe Twin Room (Family Twin)

Deluxe Twin Room (Family Twin)

  • City view
  • 69 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Busan

Seomyeon stay.Your stay at this Seomyeon hotel places you within 6 miles (10 km) of Nampodong Street and Gukje Market. Gwangalli Beach and Busan Exhibition and Convention Center are also within 6 miles (10 km).

What's nearby

  • Seomyeon Medical Street - 1 min walk - 0.0 km
  • Lotte Department Store Busan Main Branch - 1 min walk - 0.2 km
  • Seven Luck Casino - 1 min walk - 0.2 km
  • Seomyeon Street - 3 min walk - 0.3 km
  • Bujeon Market - 10 min walk - 0.8 km

Getting around

  • Seomyeon Station - 4 min walk
  • Busan Bujeon Station - 13 min walk
  • Gimhae Airport (PUS) - 25 min drive

Restaurants

  • ‪번영횟집 - ‬1 min walk
  • ‪The Lounge - ‬2 min walk
  • ‪도림 - ‬1 min walk
  • ‪INTHEMASS SEASONS - ‬1 min walk
  • ‪탄탄면공방 - ‬3 min walk

About this property

Lotte Hotel Busan

5-star luxury hotel near Lotte Department Store Busan Main Branch, connected to a shopping center
Lotte Hotel Busan offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A casino, a children's pool, and a health club are also featured at the luxury Lotte Hotel Busan. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Busan hotel is smoke free.

  • 1 building
  • 650 guestrooms or units
  • 43 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1997
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (KRW 25,000 per stay)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 69,000 for adults and KRW 35,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 105 slot machines
  • 2 hot tubs
  • 42 gaming tables
  • Casino (27,502 square feet of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 43-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's indoor and outdoor swimming pools are closed daily 10-minute break from 50 minutes to the hour of every hour.

Renovations and closures

The property will be renovating from April 1 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 60500.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 69000 for adults and KRW 35000 for children
  • Airport shuttle fee: KRW 66000 per room (one-way)
  • Airport shuttle fee per child: KRW 66000 (one-way)
  • Valet parking fee: KRW 25000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day
  • Pool fee: KRW 30000 per stay
  • Spa fee: KRW 25000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. 

It is property policy that children under 3 years old must wear waterproof diapers in the swimming pool.
This property requires guests to wear swim caps in the pool. Swim caps are available onsite with KRW 10,000.
For the comfort of guests using the swimming pool, this property does not permit guests with visible tattoos to use the facilities. Guests may use pool if tattoos are fully covered.
Guests should note that the fitness facility and the all-season heated pool are closed the 4th Wednesday of every month.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1522 out of 2116 reviews
Rating 8 - Good. 424 out of 2116 reviews
Rating 6 - Okay. 101 out of 2116 reviews
Rating 4 - Poor. 39 out of 2116 reviews
Rating 2 - Terrible. 30 out of 2116 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay here at Lotte, all facilities and services were great
Stayed 3 nights in Nov 2025

10/10 Excellent

Dmitry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lounge definitely worth the price.
Stayed 4 nights in Nov 2025

10/10 Excellent

Fizza

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice sized room in good location, was a pleasant hotel stay.
Stayed 3 nights in Nov 2025

6/10 Okay

jerry, long branch

Liked: Cleanliness
They charge extras for everything !
Stayed 2 nights in Oct 2025

10/10 Excellent

Willie Ho Yin

Liked: Cleanliness, staff & service, amenities
Everything was great, especially the exceptional service!
Stayed 3 nights in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Nice - but check package to see what’s included with room.
Stayed 5 nights in Nov 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Room was good with a view. Right in the heart of the city center. Good service by staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Analeah Shae, Goose Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Joshu, Arlington

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff are very friendly attentive, the rooms and hotel are spotless, and the overall experience is very comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yesenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pretty!
Stayed 1 night in Oct 2025

10/10 Excellent

JASPREET

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were very friendly, and the rooms were spacious. Really enjoyed our stay here!
Stayed 3 nights in Oct 2025

8/10 Good

Abraham Albert

Stayed 2 nights in Oct 2025

8/10 Good

Davis

Stayed 2 nights in Oct 2025

10/10 Excellent

Halyma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and so many options
Stayed 2 nights in Oct 2025

10/10 Excellent

Reagan Chang Zhi

Liked: Cleanliness
Stayed 8 nights in Oct 2025

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, excellent breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ramesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 10 nights in Sep 2025

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so attentive and welcoming. Rooms were clean and spacious.
Stayed 5 nights in Sep 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge and Lobby staff were very attentive. Many elevators. Rooms were in clean condition however it seems outdated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 2 nights in Sep 2025

10/10 Excellent

JOSEPH

Stayed 1 night in Oct 2025

10/10 Excellent

Clareliz

Stayed 1 night in Oct 2025

10/10 Excellent

Lior

Stayed 4 nights in Oct 2025