Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Daisiree A., Gestion de l’hôtel
Thank you so much for staying with us. We hope you had fun. Looking forward on your next visit!
par un voyageur
Publié le 28 janv. 2024 sur Hotels
The employees were exceptional and very helpful. The overall condition if the hotel is mediocre. They play music too loud during meals and the music was inappropriate for dining. The music played on the weekends was much too loud If you need water or toilet paper they charge you for them. Much more expensive then should be. M
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Daisiree A., Gestion de l’hôtel
Greetings from the Management! As part of our creed, providing the highest level of hospitality is our number one priority, and hearing that we have been remiss with a particular service standard is something we have to and like to address immediately.We have already noted the deficient experience above and have noted and corrected the matter accordingly with the responsible personnel and department.
par un voyageur de Annandale
Publié le 23 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Daisiree A., Gestion de l’hôtel
Thank you so much for staying with us. We hope you had fun. Looking forward on your next visit!
par un voyageur
Publié le 3 janv. 2024 sur Expedia
Hotspring is the selling point of this resort. Other facilities and services are really not good enough.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Daisiree A., Gestion de l’hôtel
Greetings from the Management! As part of our creed, providing the highest level of hospitality is our number one priority, and hearing that we have been remiss with a particular service standard is something we have to and like to address immediately.We have already noted the deficient experience above and have noted and corrected the matter accordingly with the responsible personnel and department.
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Daisiree A., Gestion de l’hôtel
Thank you so much for staying with us. We hope you had fun. Looking forward on your next visit!
par un voyageur
Publié le 30 déc. 2023 sur Expedia
I like the ambience and the scenery
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Daisiree A., Gestion de l’hôtel
Thank you so much for staying with us. We hope you had fun. Looking forward on your next visit!
par un voyageur
Publié le 12 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2023 par Reservations Dept., Gestion de l’hôtel
Greetings!Thank you very much for choosing our hotel! We hope to welcome you back soon for another enjoyable stay here at Sol Y Viento.
par un voyageur de Des Plaines
Publié le 12 sept. 2023 sur Expedia
The staff were very helpful. The property is nice, however it lacked maintenance. Attention to cleanliness should be done even if the rooms/cabanas show aging already
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Commentaires de Gestion de l’hôtel
18 oct. 2023 par Reservations Dept., Gestion de l’hôtel
Greetings from Sol Y Viento!We would like to sincerely apologize for the inconvenience that we may have caused during your stay with us.We always strive to provide the best service to our guests and on this occasion, we did not exceed your basic expectation.Your concern has been escalated to the Management. Again, we're sincerely sorry for such inconvenience.Thank you!
par un voyageur de henderson
Publié le 17 juill. 2023 sur Expedia
Staff were courteous. The person manage the name Mak was very helpful and he’s promoting the resorts.
Commentaires de Gestion de l’hôtel
23 août 2023 par Neth, Gestion de l’hôtel
Hi, Mr. Reuel!Good day from Sol Y Viento Hotels and Resorts! We saw your post. Thank you for sharing your experience in Sol Y Viento Hotels and Resorts! We would like to get your permission if we can repost your feedback on our official FB and IG pages. We adhere to the Data Privacy Act under RA 10173.By agreeing, you are giving your consent for us to use your feedback for the sole purpose of sharing this on our social media accounts.We are looking forward to having you back. Thank you, and keep safe!
par un voyageur
Publié le 12 juill. 2023 sur Expedia
温泉プールは色々な種類があり楽しめた。キャビンは室内に大きめのジャグジーがあり、ゆっくりと温泉につかることが出来るのでおすすめです。
サービスについてはフィリピンの標準レベルです。
山の上にあるホテルなので、食事はホテルに併設のレストランとなります。朝食のブッフェは土日のみ。それ以外は併設のバリオフェスタというレストランで数種類のメニューから選ぶシステムです。
Commentaires de Gestion de l’hôtel
23 août 2023 par Neth, Gestion de l’hôtel
Hi, Mr. Naoya!Good day from Sol Y Viento Hotels and Resorts! We saw your post. Thank you for sharing your experience in Sol Y Viento Hotels and Resorts! We would like to get your permission if we can repost your feedback on our official FB and IG pages. We adhere to the Data Privacy Act under RA 10173.By agreeing, you are giving your consent for us to use your feedback for the sole purpose of sharing this on our social media accounts.We are looking forward to having you back. Thank you, and keep safe!
