Note fondée sur 175 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Jeremy
Very average place...
Publié le 4 févr. 2017 sur HotelsAn average hotel in an ugly neighbourhood.
Many trucks along the day and night insiste the hotel, looks like a worksite.
Commentaires de Gestion de l’hôtel
7 févr. 2017 par General Manager, Gestion de l’hôtel
Dear Guest,
We regret that during your last visit we were unable to deliver the service standards that we always provide to our valued guest.
We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you.
We request you to provide us with another opportunity to serve you better and to regain your confidence in ibis Styles Goa Calangute.
Regards,
Nikheel Shirodkar
General Manager
par un voyageur
Review.
Publié le 17 mars 2024 sur HotelsAlthough booked for queen bed, at reception also confirmed but, after getting into room understand two separate bed clubed to make queen bed.
Commentaires de Gestion de l’hôtel
23 mars 2024 par Kedar Dighe, Gestion de l’hôtel
Hi Rahul,We very much appreciate your comments regarding your stay at the ibis Styles Calangute Goa.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kedar DigheCluster General Manageribis Styles Calangute Goa
par un voyageur
Publié le 6 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 mars 2024 par Kedar Dighe, Gestion de l’hôtel
Hi Flemming,We very much appreciate your comments regarding your stay at the ibis Styles Calangute Goa.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kedar DigheCluster General Manageribis Styles Calangute Goa
par un voyageur
Publié le 21 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par Kedar Dighe, Gestion de l’hôtel
Hi Takahiro,We very much appreciate your comments regarding your stay at the ibis Styles Calangute Goa.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kedar DigheCluster General Manageribis Styles Calangute Goa
par un voyageur
Staff terrible
Publié le 5 janv. 2024 sur HotelsAt check in we were met with blank faces and no conversation at all, during our stay we started to think the staff has been told not to engage / make eye contact or speak to guests at all .
The room was a little small but was very comfortable and refreshed every day which was good .
The breakfast was simple but enough, the egg and omelette counter very chaotic but when you finally got your order they were worth the wait . The giant mound of butter was extremely off putting and very unhygienic . There were guests buttering toast from it while stood there !
A good stay overall but not worth the rate paid
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Kedar Dighe, Gestion de l’hôtel
Hi Elizabeth,Thank You for staying at the ibis Styles Goa and sharing your feedback with us.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.I have shared your feedback with our Concern department heads and we are truly sorry that on this stay, we did not live up to your expectations. Our team would do everything to personalize the stay experience. Your feedback has provided ample and specific inputs for us to work upon and improve.It will be our sincere endeavour to prove our commitment to excellence and regain your trust. I hope you will consider giving us another opportunity to be of service and we look forward to welcoming you back to Ibis Styles Goa Calangute, we can’t wait to welcome you back for many more wonderful experiences.Sincerely,Kedar DigheGeneral Manageribis Styles Goa Calangute
par un voyageur
Publié le 18 déc. 2023 sur Expedia
Property is very well maintained. Great buffet breakfast. Very supportive staff and clean rooms
Commentaires de Gestion de l’hôtel
22 déc. 2023 par Kedar Dighe, Gestion de l’hôtel
Hi Gaurav,We very much appreciate your comments regarding your stay at the ibis Styles Calangute Goa.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kedar DigheGeneral Manageribis Styles Calangute Goa
par un voyageur
Publié le 19 août 2023 sur Expedia
Lots of ants in the room that re-appear after cleaning. Hard to dine in room Staff was polite but service requests were untimely and inaccurate
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Kedar Dighe, Gestion de l’hôtel
Hi Varun ,Greetings from ibis Styles Goa Calangute,Thank you for taking time out and sharing the feedback . I personally believe that your insights will be invaluable in our quest for continuous improvement. As the leader of the team, one of the key responsibilities I have towards my guests is to look after their comfort and well-being and I take these shortfalls in service extremely seriously. I do realize how tremendously saddened you were with the inadequacies you faced regards to the areas you indicated in below email. We feel equally disappointed that we did not live up to your expectations and to our usual ibis Styles brilliance that you have so rightly come to expect and deserve from an ibis Styles Hotel.Cleanliness is of utmost importance and I am extremely disheartened that these parameter was not taken care of prior your arrival. I have discussed the feedback about the mold in the room at length with my Housekeeping Manager. All of us work with one singular objective of looking after our guests and personalizing their experiences and it pains us greatly to have even a single guest leave the hotel with anything less than a positive impression – please accept my heartfelt apologies for a less than perfect stay. To recover the disappointment faced by you , we have refunded the amount.While I truly understand the experience cannot be undone, we value your patronage and sincerely hope you will offer us another opportunity to make amends. Sincerely,Kedar DIGHEGeneral Manageribis Styles Goa Calangute - An Accor Brand
par un voyageur
Publié le 7 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 avr. 2023 par Kedar DIGHE, Gestion de l’hôtel
Dear Ole Abildgaard,Thank You for sharing your rating with us. I am disheartened with the overall rating of 4 and request you to share your concerns with the hotel so that we can work towards rectifying the issues.We look forward to hearing from you soon.Sincerely,Kedar DIGHEGeneral Manageribis Styles Goa Calangute - An Accor Brand
par un voyageur
Publié le 2 févr. 2023 sur Expedia
nothing was unique and everything was average.The room was not soundproof ,mattress was too short even for a kid and the experience was okay type.
Commentaires de Gestion de l’hôtel
19 févr. 2023 par Kedar DIGHE, Gestion de l’hôtel
Dear Arun Kumar,Thank You for choosing the ibis Styles in Goa and sharing your feedback with us. Your insights are invaluable to our quest for continuous improvement.I am disheartened that your overall experience at ibis Styles did not meet your expectations. Please accept my heartfelt apologies for the shortfalls you faced. We accommodate upto 2 adults and 1 child in every room , the kids mattress provided in the room on complimentary is suitable for kids below 5 years old. However , we also offer extra mattresses at additional charges for our guests convenience.We look forward to welcoming you back.Sincerely,Kedar DIGHEGeneral Manageribis Styles Goa Calangute - An Accor Brand
par un voyageur
Publié le 29 janv. 2023 sur Expedia
Room is very small and bathroom was very very bad. When I take the shower the water does not go.
Commentaires de Gestion de l’hôtel
31 janv. 2023 par Kedar DIGHE, Gestion de l’hôtel
Hi Zakir Idrishbhai,Thank You for choosing the ibis Styles Calangute and sharing your feedback with us. Your insights are invaluable to our quest for continuous improvement.Our guests’ satisfaction is paramount for us and we endeavour to consistently provide high level of services for our valuable guests. We deeply regret the inconvenience caused to you during your recent stay with us.Further to our feedback about the drainage issue , I would like to explain that the washroom only has a drainage in the shower area. The WC area does not have a separate drainage which can lead to water clogging if water is splashed near the water closet. Our rooms and bathrooms are designed after an extensive market survey with an intention of best utilization of the space available. This allows us to deliver our promise of “wellbeing at the best price” with very competitively priced rooms.It pains to see even a single guest leave the hotel unhappy , please accept my heartfelt apologies for less than a perfect stay. Conscious that any apology will not undo the dissatisfying experience you have been through , request you to treat this in isolation and give us another chance to serve you better.Sincerely,Kedar DIGHEGeneral Manageribis Styles Calangute Goa - An Accor Brand
