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NH Cali Royal

4.0 star property
4-star hotel near Fundacion Valle del Lili

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Photo gallery for NH Cali Royal

Outdoor pool
Daily buffet breakfast for a fee
Exterior
Lobby
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
  • Place, Holguines Trade Center
    ‪1 min walk‬
  • Place, Unicentro Shopping Center
    ‪3 min walk‬
  • Place, Jardin Plaza Shopping Center
    ‪17 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

8.6 out of 10
Excellent
(33 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Extra Bed 3 Adults)

Minibar, in-room safe, desk, blackout drapes

Suite (Extra Bed 3 Adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Cali

Campestre stay.You'll be steps from Holguines Trade Center and within a 10-minute walk of Universidad del Valle with a stay at this Campestre hotel. Unicentro Shopping Center and Babilla Park are also within half a mile (1 km).

What's nearby

  • Holguines Trade Center - 1 min walk - 0.1 km
  • Unicentro Shopping Center - 3 min walk - 0.3 km
  • Universidad del Valle - 3 min walk - 0.3 km
  • Jardin Plaza Shopping Center - 17 min walk - 1.4 km
  • Fundacion Valle del Lili - 5 min drive - 1.9 km

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 48 min drive

Restaurants

  • ‪Crepes & Waffles - ‬9 min walk
  • ‪El Cilindro Municipal - Unicentro - ‬9 min walk
  • ‪Mandarino's - ‬4 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Sushi Green - ‬6 min walk

About this property

NH Cali Royal

4-star hotel near Fundacion Valle del Lili
As a guest of NH Cali Royal, you'll find an outdoor pool, a 24-hour health club, a hot tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly NH Cali Royal. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Cali hotel.

  • 1 building
  • 145 guestrooms or units
  • 10 levels
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Cali Royal offers 145 accommodations with minibars and safes. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

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  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
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CA $100 total
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: USD 33,907 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 110000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 33907 to 75311 per person
  • Airport shuttle fee: USD 60000 per vehicle (one way)
  • Pet fee: USD 110000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

NH Cali Royal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Felipe

Liked: Cleanliness, staff & service
El hotel está viejo y un poco descuidado, funciona. Costoso para lo que ofrece.
Stayed 3 nights in Nov 2025

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Jul 2025

8/10 Good

Walter, Woodside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, great hotel, service, staff (including new personnel) all are top notch. Only situation that still have issues sometimes, is the wi-fi service, it has glitches and if you sending heavy reports, pictures or any big files, it may take longer or not work at all. Hopefully administrators will take care of this issue and round a big fat A1 status.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming, and very attentive. The hotel was clean and smelled great!
Stayed 2 nights in Oct 2025

8/10 Good

Sandra, Miami

Location
Stayed 2 nights in Nov 2025

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, amenities
Good service during check in and also in all the hotel
Stayed 1 night in Nov 2025

10/10 Excellent

jorge

Stayed 4 nights in Oct 2025

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena atención excelente trato y acogedor lugar
Stayed 5 nights in Nov 2025

6/10 Okay

Sandra, Miami

Travelled with group
Room is ok, needs improvement in general decor, Towels wash and hand towels where never provided unless we ask. After cleaning the room was never left not with items missing, from being dirty glass cups tea. Breakfast was good, staff very cordial and attentive. The best the location, restaurants, 2 shopping centers. In general I woo come back
Stayed 4 nights in Nov 2025

10/10 Excellent

GINO

Travelled with family
Liked: Cleanliness
Yes A/C good but floors needy to be replaced they are fading and discolored
Stayed 3 nights in Nov 2025

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service
Amazing staff!!!
Stayed 4 nights in Oct 2025

6/10 Okay

Carina

Stayed 7 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

4/10 Poor

Sasha

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Upon arrival, the room wasn’t ready. We checked in, but they didn’t have a room key to give us. A guy escorted us upstairs to open the room. After that, the room smelled moldy. They didn’t even have hot water. They may have regulated it, but it was only in the morning. I was not supposed to shower at night. This was really disappointing. The location of the hotel is good, but the front desk staff was terrible. The concierge guy was very nice, and the parking staff was nice. However, the front desk staff will make you wait and won’t even acknowledge you.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Leticia

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Food was good, area was safe and staff was friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Eduardo

Stayed 3 nights in Sep 2025

10/10 Excellent

CAMILO, ELLERSLIE

Liked: Staff & service, amenities, property conditions & facilities
Great place, good location.
Stayed 2 nights in Oct 2025

6/10 Okay

Natasha

Travelled with partner
Liked: Cleanliness, staff & service
The hotel lobby is beautiful and definitely gives luxury. However, the rooms, not so much. Maybe they updated the lobby to look 4 star but rooms are very dated. Especially the bathrooms. Nonetheless, the hotel staff were friendly and helpful. The food was a problem. Limited options for breakfast if you don’t eat pork. We stuck to fruit and eggs. Also, dinner was not good at all. I don’t think there’s anyone cooking for dinner, just maybe warming/heating food. Best part was it was convenient to 2 malls (one attached, the other in walking distance) where you can visit for other food options.
Stayed 3 nights in Oct 2025

2/10 Terrible

Milenko

Disliked: Cleanliness, property conditions & facilities
Hotel is so dilapidated,
Stayed 3 nights in Oct 2025

4/10 Poor

Aly

Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos, Wilmington

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been in Hotels in different countries but none of them achieve the great service that all the staff provide. Kudos to Fernando Castro in the Restaurant Bonifacio in the breakfast and everyone in there including the receptionists and check in.
Stayed 1 night in Oct 2025

10/10 Excellent

Mauricio

Stayed 1 night in Oct 2025

10/10 Excellent

ALVARO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025