Ratings based on 859 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Queen Creek
Posted Apr. 27, 2024
Good
by A traveller
Posted Feb. 2, 2024 on Expedia
by A traveller
Beautiful hotel that is highly recommended!
Posted Feb. 2, 2024 on HotelsThe Cliff Castle Casino Hotel is a beautiful facility that is very comfortable, clean and relaxing place.
The food at the buffet was wonderful for both dinner and breakfast & we hated to leave as the employees treat everyone so well.
Comment from Hotel Management
Feb. 27, 2024 by KC, Hotel Management
We are delighted to hear that you had such a wonderful experience at the Casino/Hotel! It’s great to know that you found the facility beautiful, comfortable, and clean. The positive feedback about the food and the service from the employees certainly speaks volumes about their commitment to providing an excellent experience.
by A traveller
Posted Feb. 2, 2024 on Expedia
The hotel and staff were great!
Comment from Hotel Management
Feb. 27, 2024 by KC, Hotel Management
Thank you for your feedback.
by A traveller
Posted Feb. 2, 2024 on Expedia
Our room wasn't quite ready. After a few minutes of waiting they upgraded our room. It was very nice and clean.
Comment from Hotel Management
Feb. 27, 2024 by KC, Hotel Management
We are glad to hear that despite the initial wait, you were upgraded and found your room to be nice and clean! It’s always a pleasant surprise when an inconvenience turns into a positive experience.
by A traveller
Perfect
Posted Jan. 31, 2024 on HotelsFriendly clean atmosphere. Staff were polite and professional. View from our hotel was amazing
Comment from Hotel Management
Feb. 27, 2024 by KC, Hotel Management
Thank you for your feedback.
by A traveller
Posted Jan. 31, 2024 on Expedia
Only complaint, the breakfast buffet needs some help.
Comment from Hotel Management
Feb. 27, 2024 by KC, Hotel Management
We are sorry to hear that the breakfast buffet didn’t meet your expectations. Your feedback is valuable and can help improve the service for future guests.
by A traveller
The Best
Posted Jan. 29, 2024 on HotelsCliff Castle Casino Hotel was simply the best Casino Hotel we have ever stayed at!
Comment from Hotel Management
Feb. 27, 2024 by KC, Hotel Management
We are glad to hear that you enjoyed your stay with us.
by A traveller
Posted Jan. 28, 2024 on Expedia
Hotel was great. Spacious clean room and very nice pool area. Pool was a bit cold for my liking, but my kids were fine with it.
Comment from Hotel Management
Feb. 27, 2024 by KC, Hotel Management
We are glad to hear that you had a great experience at the hotel and found the room spacious and clean! It’s always a bonus when there’s a nice pool area for relaxation, even if the water was a bit colder than you prefer. It’s good to know your kids enjoyed it!
by A traveller
Posted Jan. 27, 2024 on Expedia
