Ratings based on 329 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 25, 2024 on Expedia
by A traveller
Posted Jan. 21, 2024 on Hotels
by A traveller from Clearwater
Posted Jan. 20, 2024 on Expedia
I absolutely loved the place until we realized there wasn’t AC in the cabins.
by A traveller
Posted Jan. 17, 2024 on Expedia
by A traveller from Paramount
Posted Jan. 10, 2024 on Expedia
by A traveller
Posted Jan. 3, 2024 on Expedia
It was nice having eco-adventure activities right at the hotel (zip lining, horseback riding, etc.). The hot springs were also nice and relaxing (not fantastic to have to get pulled behind a tractor on the roughest road ever to get to the hot springs from the hotel but it was okay). The rooms were clean but no A/C. The prices at the restaurants were reasonable.
by A traveller from Montreal
Posted Jan. 2, 2024 on Expedia
by A traveller
Real Eco Adventure Park
Posted Dec. 31, 2023 on HotelsVery nice hotel with lots of outdoors activities. Children loved it.
by A traveller
Posted Dec. 30, 2023 on Expedia
I stayed for a couple of nights at the beginning of my trip. The resort is nice, and the surroundings are beautiful. The staff is friendly and everyone always has a smile on their face. Special thanks to Daniel who guided my horseback trip to the waterfalls. Great experience! If you are looking for a quiet retreat, make sure you don't get a room by the pool. It was really loud until evening, which made it hard to relax and enjoy a nap after travelling for a long time. I would also recommend to confirm your taxi an hour before departure, as mine was never ordered and I missed the bus I was hoping to catch at a certain time. It happens. Not a big deal. Just good to know. All in all a nice stay!
Comment from Hotel Management
Jan. 2, 2024 by - BVDR Team, Hotel Management
Hello Melanie! Thanks for your kind review. We're very sorry about the miscommunication with the taxi. We'll make sure to review those processes with our staff to make sure it doesn't happen to future guests. We will also check with guests about desired noise levels before assigning a room and we will inform them that the pool area can be a bit noisier. Thanks for your understanding. We are always striving to improve our guest experience and it starts with great feedback like yours. We sincerely appreciate it and hope to see you again soon!
by A traveller
Posted Dec. 6, 2023 on Expedia
The hanging bridges were wonderful and if you take a guided tour, ask for Ruth!
