Ratings based on 906 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 29, 2024 on Expedia
Best hot tub location/views, love the walkable location.
Comment from Hotel Management
Jan. 29, 2024 by Ian, Hotel Management
Thank you so much and see you on your next trip!
by A traveller
Posted Jan. 29, 2024 on Expedia
We loved our room and the mountain views! It was a perfect stay!
Comment from Hotel Management
Jan. 29, 2024 by Ian, Hotel Management
Thank you so much! Come back in the summer, its a different, but still awesome, experience!
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Jan. 30, 2024 by Ian, Hotel Management
Thank you! Come back and we will get that 10...!
by A traveller
Posted Jan. 28, 2024 on Expedia
It was very nice!
Comment from Hotel Management
Jan. 29, 2024 by Ian, Hotel Management
Thank you so much and see you on your next trip!
by A traveller
Posted Jan. 23, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Ian, Hotel Management
We are sorry for your experience and will investigate.
by A traveller
Posted Jan. 22, 2024 on Expedia
Comment from Hotel Management
Jan. 23, 2024 by Ian, Hotel Management
Thank you so much!
by A traveller
Posted Jan. 18, 2024 on Expedia
I liked the convenience of ground floor accommodation for the dog and the path alone the creek. The bathtub needs work!
Comment from Hotel Management
Jan. 19, 2024 by Ian, Hotel Management
Thank you so much for the review! We will have that tub checked before your next trip!
by A traveller from Calgary
Posted Jan. 17, 2024 on Expedia
Convenient. Well located. Heating system is very noise due to pipes rumbling. Some rooms feel cavernous. You will receive tens of messages reminding you to leave on check out day. Very annoying messages to your phone. Zero flexibility with checking in before 4 or out after 11. I got the message: leave.
Comment from Hotel Management
Jan. 19, 2024 by Ian, Hotel Management
We are very sorry for all the message. We will make sure that our system is working properly and not sending extra texts. If you choose to stay with us again, I would recommend a room on the higher floor, maybe a King With View, I am sure they will feel better!
by A traveller
Posted Jan. 9, 2024 on Hotels
Comment from Hotel Management
Jan. 19, 2024 by Ian, Hotel Management
Thank you so much!
by A traveller
Posted Jan. 8, 2024 on Expedia
The property is steps away from downtown Canmore with easily accessible parking. The rooms have been renovated and are clean and nicely furnished. If you are visiting in the winter months make sure to pack warm socks as the room was quite chilly! I would definitely go back.
Comment from Hotel Management
Jan. 19, 2024 by Ian, Hotel Management
Thank you so much! We can provide a space heater for your next trip! Try us during the summer for a totally different experience!
