Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Management , Gestion de l’hôtel
There are no explanations for this rating, so I don’t know where to start. We do the best to keep everyone happy and satisfied, but some of the customers are completely forgot the situation of the country. I do apologize for any unsatisfactory, but I wish I knew the problem so I can fix it.
par un voyageur
Publié le 9 janv. 2024 sur Expedia
It was overall a good experience. They should have hot water especially in the morning for showers. The service was hors pair.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Management , Gestion de l’hôtel
Thank you for choosing Le Paradis S. Hotel!!! I will check with the staff to see the reason why you were not able to find hot water that morning. We are going to check on that issues, so it can fix right away.We are so sorry for the inconvenience!!!!!
par un voyageur
Publié le 30 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 janv. 2024 par Manager, Gestion de l’hôtel
We do not know why this customer rating us so low because he was very and satisfied base of what the staff told me.
par un voyageur
Publié le 5 juill. 2022 sur Expedia
par un voyageur
Not a good experience
Publié le 30 janv. 2024 sur HotelsI had to cut my stay to 1day. I couldn’t sleep. No AC, no hot water for shower and very noisy
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Management , Gestion de l’hôtel
That is inaccurate! Every single hotel are facing the same challenges. This is the first time one of our customer has some multiple difficulties. I believe if the customer addresses those issues to our staff it would have been resolved. We do apologies for any inconvenience, but I wish he or she could have addressed the issue to our staff to see how we can help them.
par un voyageur
Publié le 3 nov. 2023 sur Expedia
I spend a great time with them! Very clean property and very nice people, the service is awfully 😍😍
par un voyageur
Publié le 27 oct. 2023 sur Expedia
The hotel was nice, but unfortunately the situation in Haiti is catastrophic
par un voyageur
Publié le 9 mai 2023 sur Expedia
par un voyageur
Publié le 11 mars 2023 sur Expedia
The staff was wonderful warm and inviting they took real good care of us during our stay and very friendly definitely will be returning again. Great location
Commentaires de Gestion de l’hôtel
10 avr. 2023 par Manager, Gestion de l’hôtel
We will to see you again and continue to make you feel like home.Thank you!
par un voyageur
Publié le 1 mars 2023 sur Expedia
Foods and drinks too expensive..The toilet door was damaged and never repaired it..No air conditioning…
Commentaires de Gestion de l’hôtel
1 mars 2023 par Manager , Gestion de l’hôtel
I am sorry for the inconvenience, but I am sending a message to the front desk to exchange the room for you . I Will ask for them to change you to a better room. We never had any problems like that before.
