Note fondée sur 142 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Dissapointing
Publié le 6 mars 2024 sur HotelsAn unfortunate experience. Got the impression of a hotel in decline and a management taking little ownership of the issues. We - and others - lived next to a generator running 24 hours that kept the tranquil vineland experience safely at bay (!)
par un voyageur
Communication issues
Publié le 13 févr. 2024 sur HotelsHaving emailed the hotel prior to our arrival specifically asking for a one bedroom villa but not a ground floor one and definitely not Nos 72 or 73. We arrived and we’re booked into 73 ground floor villa. Told could not change as fully booked despite 4 being available on their website.
The villa we eventually stayed in was ok but a little tired.
par un voyageur
Quaint stay in the wine country…
Publié le 5 févr. 2024 sur HotelsBeautiful property. Gardens were the best feature. Needs some updating. Loved the staff. Good food. Tennis court and jacuzzi needed updating. No yoga or pilates classes. Load shedding is real, interruption of power. Bring electrical adapters
par un voyageur
Publié le 27 janv. 2024 sur Expedia
Brilliant hotel!
par un voyageur
Sadly, a hotel that’s past its best.
Publié le 25 janv. 2024 sur HotelsWe stayed here last year and thought we’d give it another try this year (we felt it was very average last time) and sadly this time we were disappointed all round. The reception we received on arrival was indifferent as was our check-out, not even a, “How was your stay”, or “Where are you off to next”. Our room was tatty (extractor fan missing in bathroom, carpet loose at edges and decor generally chipped). Other guests who were there and had been going for years also had the same comments.
We won’t be returning as there’s plenty of quality accommodation in Franschhoek where they welcome and treat guest as individuals rather than just another room filled with a fee.
par un voyageur
Excellent hotel in Franschoek, really good value,
Publié le 24 janv. 2024 sur HotelsExcellent hotel in Franschoek, really good value, super breakfast & lovely rooms.
par un voyageur
Publié le 15 janv. 2024 sur Expedia
par un voyageur
Forgotten item- stolen
Publié le 15 janv. 2024 sur HotelsI would have given this hotel 5 stars. We loved it and the staff were wonderful. My mistake was leaving an expensive item
behind in the room. I have contacted the hotel and while assured they would respond they haven’t. Sadly this has tarnished the experiences.
par un voyageur
Publié le 10 janv. 2024 sur Hotels
par un voyageur
Publié le 25 déc. 2023 sur Hotels
