Ratings based on 77 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Camarillo
Posted Feb. 6, 2024 on Expedia
Very charming hotel, great restaurant and perfect location only 5 minutes walking distance to the medieval 🏰 city.
Comment from Hotel Management
Feb. 14, 2024 by La réception , Hotel Management
Good morning,Thank you for taking the time to write a review about our establishment. Glad to hear that you enjoyed your stay in our hotel. If we can help you during your next visit, please let us know. We hope to see you soon ! Kind regards, the Mercure Carcassonne hotel team
by A traveller
Posted Jan. 1, 2024 on Expedia
Comment from Hotel Management
Feb. 8, 2024 by La réception , Hotel Management
Bonjour nous vous remercions pour la bonne note qui nous récompense de nos efforts. A bientôt .CordialementLa réception
by A traveller
Best experience
Posted Dec. 30, 2023 on HotelsWe love the room. It was spacious room with the view of Carcassonne Fortress. We enjoy our trip. Thank you
Comment from Hotel Management
Feb. 14, 2024 by La reception , Hotel Management
Bonjour Thank you . Glad to know you liked it so much. Hoping to see you soon
by A traveller from Reno
Posted Dec. 10, 2023 on Expedia
Comment from Hotel Management
Feb. 8, 2024 by la réception , Hotel Management
Bonjour Merci beaucoup pour votre appréciation qui nous fait plaisir.Peu être a bientôt .CordialementLa réception
by A traveller from Frome
Posted Oct. 27, 2023 on Expedia
Well placed to explore Old City and new town on foot. Unusual to find a hotel so close that includes parking on site.
by A traveller
Posted Oct. 15, 2023 on Expedia
Very impressed by the facilities and particularly the excellent staff - friendly, helpful and kind !.
by A traveller
Posted Oct. 14, 2023 on Expedia
Friendly and helpful staff. There are only 3/4 taxis in the area and on arrival at the airport we could not get one. We rang the hotel who arranged it. The staff told us they were going to undertake a major renovation over the winter. We have stayed before here and could not fault it. In terms of location it’s immediately below the castle and a five minute walk.
by A traveller
Awesome location for touring the old town
Posted Oct. 11, 2023 on HotelsRight outside the old town. Minutes of walk to the gate. Room was a bit small but clean. Free parking but breakfast was a little expensive.
by A traveller
Posted Sep. 28, 2023 on Expedia
by A traveller
Posted Sep. 27, 2023 on Hotels
Check in was delayed yet staff very friendly. Overall a good stay and comfortable surroundings.
