Ratings based on 910 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from La Jolla
Posted Jan. 30, 2024 on Expedia
Great location
Comment from Hotel Management
Feb. 1, 2024 by General Manager, Hotel Management
Dear Michael,Our location along the sunny Pacific Coast can't be beat! We are delighted to know that it served you well, and it is an honor to have received your five-star rating. Anytime you plan a getaway to Carlsbad, we trust you will look to us for your accommodations again!Sincerely,Thomas LeeGeneral Manager
by A traveller
Posted Jan. 29, 2024 on Expedia
Beautiful location, clean, delicious brunch at Chandler’s, the on site restaurant
Comment from Hotel Management
Feb. 1, 2024 by General Manager, Hotel Management
Dear Eliza,Your perfect rating and compliments on our accommodations are greatly appreciated. Thank you for staying with us, and know we would be honored to have you as our guest at Cape Rey Carlsbad Beach, a Hilton Resort and Spa again. Until next time!Sincerely,Thomas LeeGeneral Manager
by A traveller
Posted Jan. 27, 2024 on Expedia
Enjoyable. Really great view of the ocean.
Comment from Hotel Management
Jan. 29, 2024 by General Manager, Hotel Management
Dear Richard,Our Cape Rey Carlsbad Beach, a Hilton Resort and Spa team is delighted you enjoyed our beautiful views and proximity to the beach. Welcoming you back would be an honor, so please return soon for another memorable time.Sincerely,Thomas LeeGeneral Manager
by A traveller
Posted Jan. 25, 2024 on Expedia
Beautiful family friendly hotel near the beach!
Comment from Hotel Management
Jan. 26, 2024 by General Manager, Hotel Management
Dear Beulah,Thank you for your compliments on our beautiful property! We're glad you enjoyed being near the beach. The next time you're looking for family-friendly accommodations in the area, please come see us again at Cape Rey Carlsbad Beach, a Hilton Resort and Spa.Sincerely,Thomas LeeGeneral Manager
by A traveller
Posted Jan. 22, 2024 on Expedia
It's a charming property that could use a refresh in a few areas, notably some of the infrastructure--screens, vanity, electrical outlets--and less nickel and diming b.c $40/day to valet a car plus $35/day resort fee is ridiculous even if one had the means to pay, but particularly egregious when the pool is closed for maintenance.
Five stars to the spa staff who are excellent. Treatments are thoughtful and therapists are top tier. The spa is definitely something to enjoy.
Onsite restaurant is solid and the staff are well trained and attentive.
Comment from Hotel Management
Jan. 24, 2024 by General Manager, Hotel Management
Dear Kelly,Thank you for your feedback. We're glad our excellent spa and dining services impressed you, and we appreciate your suggestions for areas to improve the property. We apologize for any surprise about our fees; they are noted online for your convenience. If you're in the area again, we hope you'll consider coming back to see us.Sincerely,Thomas LeeGeneral Manager
by A traveller
Posted Jan. 22, 2024 on Hotels
Comment from Hotel Management
Feb. 14, 2024 by Cape Rey Team, Hotel Management
Thank you for your feedback and we hope to see you again soon.
by A traveller
Posted Jan. 21, 2024 on Hotels
Comment from Hotel Management
Feb. 14, 2024 by Cape Rey Team, Hotel Management
Thank you for your feedback and we hope to see you again soon.
by A traveller
Posted Jan. 21, 2024 on Expedia
Only thing is parking garage is across the street.
Comment from Hotel Management
Jan. 22, 2024 by General Manager, Hotel Management
Dear Michael,Thank you for choosing our hotel for your recent visit to Carlsbad. We're glad you enjoyed your stay with us. It would be our pleasure to host you again at Cape Rey Carlsbad Beach, a Hilton Resort and Spa, so come back soon.Sincerely,Thomas LeeGeneral Manager
by A traveller
Posted Jan. 19, 2024 on Hotels
by A traveller
Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Feb. 14, 2024 by Cape Rey Team, Hotel Management
Thank you for your feedback and we hope to see you again soon.
