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Casa Pestagua Relais Châteaux

4.5 star property
4.5-star luxury hotel near Clock Tower

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Photo gallery for Casa Pestagua Relais Châteaux

Outdoor pool
Suite (del Condé de Pestagua)
Exterior
Restaurant
Outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Santo Domingo, 33-63, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.6 out of 10
Excellent
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Condé de Pestagua)

Suite (del Condé de Pestagua)

Suite (del Condé de Pestagua)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 139 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

  • City view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Madariaga)

Suite (Madariaga)

Suite (Madariaga)

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Cartagena

Cartagena Walled City stay.Within a 15-minute walk of this Cartagena Walled City hotel, you'll find Clock Tower and Cartagena de Indias Convention Center. Santo Domingo Square and Templo de Santo Domingo are also within half a mile (1 km).

What's nearby

  • Walls of Cartagena - 2 min walk - 0.2 km
  • Bolivar Square - 3 min walk - 0.3 km
  • San Pedro Claver Church and Convent - 5 min walk - 0.4 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 14 min drive

Restaurants

  • ‪La Vitrola - ‬3 min walk
  • ‪El Porton de San Sebastian - ‬1 min walk
  • ‪Bourbon St. Cartagena - ‬1 min walk
  • ‪El Burlador De Sevilla - ‬1 min walk
  • ‪Cuzco Cocina Peruana - ‬1 min walk

About this property

Casa Pestagua Relais Châteaux

4.5-star luxury hotel near Clock Tower
Casa Pestagua Relais Châteaux offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Casa Pestagua Relais Châteaux. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Casa Pestagua Relais Châteaux was completed in March 2023.

This 4.5-star Cartagena hotel is smoke free.

  • 16 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Manager's reception (free)
  • Supervised childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Casa Pestagua Relais Châteaux offers 16 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels, first-run movies, and pay movies.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Similar properties

Exterior
Sofitel Legend Santa Clara Cartagena
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.8 out of 5, Exceptional, 1,002 reviews
The price is CA $507
CA $507 total
Apr 5 - Apr 6
Sofitel Legend Santa Clara Cartagena

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • First-run movies
  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Pestagua Relais Châteaux

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Pestagua
Casa Pestagua Boutique Spa
Casa Pestagua Boutique Spa Cartagena
Casa Pestagua Hotel
Casa Pestagua Hotel Boutique
Casa Pestagua Relais Châteaux Hotel Cartagena
Casa Pestagua Hotel Boutique Spa Cartagena
Hotel Casa Pestagua
Hotel Pestagua
Pestagua Hotel
Casa Pestagua Cartagena
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Hotel Boutique Spa
Casa Pestagua Relais Châteaux
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Relais Châteaux Hotel Cartagena

Frequently asked questions

How close is Casa Pestagua Relais Châteaux to the airport?

Casa Pestagua Relais Châteaux is 3.7 mi (14-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

How much does it cost to stay at Casa Pestagua Relais Châteaux?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at Casa Pestagua Relais Châteaux on Apr 11, 2026 start from CA $634, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Pestagua Relais Châteaux have an airport shuttle?

Casa Pestagua Relais Châteaux offers an airport shuttle 24 hours a day, on request, for a charge of USD 60 per vehicle, one-way.

How close is Casa Pestagua Relais Châteaux to the beach?

This hotel is 1.4 mi (7-min drive) from Bocagrande Beach and 2.7 mi (12-min drive) from Marbella Beach. Don't forget your sunscreen!

Does Casa Pestagua Relais Châteaux offer free breakfast?

Casa Pestagua Relais Châteaux offers free full breakfast every day from 6 AM to 10 AM.

Is there a casino at Casa Pestagua Relais Châteaux?

No, there is no casino at this hotel, but Rio Cartagena Casino (6-min drive) is nearby.

What time is check-in at Casa Pestagua Relais Châteaux?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Casa Pestagua Relais Châteaux?

Free parking is not available at this hotel.

Does Casa Pestagua Relais Châteaux have a pool?

Casa Pestagua Relais Châteaux features an outdoor pool.

Does Casa Pestagua Relais Châteaux have a restaurant?

Yes, there is a restaurant on site.

Does Casa Pestagua Relais Châteaux have a spa?

There are no spa services available at this hotel.

How close is Casa Pestagua Relais Châteaux to downtown Cartagena?

Casa Pestagua Relais Châteaux is 0.2 mi away from Cartagena.

Casa Pestagua Relais Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 240 out of 281 reviews
Rating 8 - Good. 23 out of 281 reviews
Rating 6 - Okay. 12 out of 281 reviews
Rating 4 - Poor. 3 out of 281 reviews
Rating 2 - Terrible. 3 out of 281 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was amazing!!! True five star accomodations and service!
Stayed 4 nights in Nov 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Property!

Absolutely beautiful property. Truly personalized service. I felt pampered during my stay. The food at the hotel is simply fantastic. Breakfast is a must (arepa e' huevo!), the Casuela de Mariscos ... to die for! Rooms do not have a view to the street, but the Suite is fantastic, roomy, great decor.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Veronika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service from the front desk to the wait staff. Beautiful grounds in a perfect location. A must visit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mackenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Best in cartagena
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wornderful stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Alessandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, the best staff
Stayed 4 nights in May 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Bernardo, Lima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, instalaciones y servicio
Stayed 5 nights in May 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cartagena
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos, Miami

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent!
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Demery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars! For everything! I literally cried when I had to say goodbye to this hotel. It is STUNNING! I have never felt so welcome and connected to a staff at a hotel before. My husband and I spent 7 nights at Casa Pestagua, and it still wasn't enough time. The atmosphere is relaxing and calm. The gourmet breakfast is beyond extraordinary, and the menu has so many choices. There wasn't anything I asked for that the staff didn't go above and beyond to help accommodate my requests. Definitely go to the spa at the sister hotel for a treatment and take the private boat to Acasi for the day. The pool is a paradise escape during the heat of the Cartagena afternoons. I would like to personally thank Louis, Carlos, Amanda, and Yeily for taking care of us and making us feel at home. Thank you so much to everyone else on staff, too. I will be returning to Cartagena, if only to relax and enjoy this hotel, it's superb service, and see the familiar and friendly faces of the Casa Pestagua team.
Stayed 7 nights in Feb 2025

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pricey but worth it

Great location in Old Historic District. All staff extraordinarily service-oriented.
Stayed 3 nights in Jan 2025

10/10 Excellent

John, Boise

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel in the heart of Cartagena
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2025

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute paradise
Stayed 1 night in Jan 2025

10/10 Excellent

Tamara

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The incredibly warm and friendly staff were the best part of our stay in this beautiful hotel, and the breakfasts and dinner in the hotel’s restaurant were amazing!! Would definitely stay at this property again during a future stay in Cartagena.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic hotel. Every member of staff goes out of their way to make the hotel your home. From housekeeping to pool staff to reception to waiters to Operations to reservations- all seamlessly working together to offer the best experience. Big shout out to Leo for producing perfect bite at 1am!!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property and amazing service

Beautiful hotel in the historic part of Cartagena. The rooms are beautiful and very clean. Best part of the hotel is the staff and the level of service, just incredible.
Stayed 3 nights in Dec 2024

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place in the heart of Cartagena. This hotel is lovely. The staff is wonderful and really care about your experience The breakfast were absolutely incredible, this hotel exceeded my expectations and I highly recommend anyone to stay here! Thank you to the lovely staff for such a memorable stay.