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Hotel Isla del Encanto

4.0 star property
4-star beachfront hotel near Rosario and San Bernando Corals Natural National Park

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Photo gallery for Hotel Isla del Encanto

Exterior
Reception
Grand Studio Suite
Terrace/patio
2 outdoor pools, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Parque Nacional Corales Islas del Rosari, Cartagena de Indias, Cartagena, Bolivar
  • Place, Rosario and San Bernando Corals Natural National Park
    ‪1 min walk‬

Room options

View all photos for Bungalow

Bungalow

Bungalow

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Studio Suite

Grand Studio Suite

Grand Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Cartagena

Beachfront retreat .At this Cartagena hotel, you'll be within half a mile (1 km) of Rosario and San Bernando Corals Natural National Park and 6 miles (10 km) of Isla Grande Beach.

What's nearby

  • Rosario and San Bernando Corals Natural National Park - 1 min walk - 0.0 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 98 min drive

Restaurants

  • Pa’ue Beach Lounge
  • IBBIZA BEACH CLUB
  • Playa Coral Cartagena
  • Rooftop Bar Las Islas
  • Sol Y Papaya

About this property

Hotel Isla del Encanto

4-star beachfront hotel near Rosario and San Bernando Corals Natural National Park
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Isla del Encanto you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a children's pool, a garden, and a terrace. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

  • 31 guestrooms or units
  • 2 dining venues
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Hotel Isla del Encanto offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers with rainfall showerheads, and bathrobes.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Front of property
Sofitel Barú Cartagena
Cartagena
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
4.8 out of 5, Exceptional, 722 reviews
The price is CA $497
CA $497 total
Jun 1 - Jun 2
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 4:00 PM at scheduled times and on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests should arrive at the La Bodeguita dock in Cartagena from 11 AM to 11:30 AM on the day of arrival to board the boat or bus. The boat/bus ride is approximately 1 hour.

Access methods

Front desk (limited hours)

Pets

  • Pets: COP 100000 per pet, per night
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 350000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 350000 (one-way), (up to 18 years old)
  • Pet fee: COP 100000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - RNT 30258
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. The tax ID number is RNT 30258. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • There is limited hot water on site.
  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Isla Encanto Baru Island

Isla Encanto Baru Island

Hotel Isla del Encanto Hotel

Hotel Isla del Encanto Cartagena

Hotel Isla del Encanto Hotel Cartagena

Frequently asked questions

How close is Hotel Isla del Encanto to the airport?

Hotel Isla del Encanto is 33 mi (98-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Isla del Encanto?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Isla del Encanto on Jun 27, 2026 start from CA $494, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Isla del Encanto have an airport shuttle?

Hotel Isla del Encanto offers an airport shuttle from 7:00 AM to 4:00 PM, at scheduled times, for a charge of COP 350000. per vehicle, one-way.

How close is Hotel Isla del Encanto to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Hotel Isla del Encanto offer free breakfast?

Hotel Isla del Encanto offers free buffet breakfast every day from 7:00 AM to 9:30 AM.

Is there a casino at Hotel Isla del Encanto?

No, there is no casino at this hotel.

What time is check-in at Hotel Isla del Encanto?

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM.

Is there free parking at Hotel Isla del Encanto?

Free parking is not available at this hotel.

Does Hotel Isla del Encanto have a pool?

Hotel Isla del Encanto features 2 outdoor pools and a children's pool.

Does Hotel Isla del Encanto have a restaurant?

There are 2 onsite restaurants, offering options like local and international cuisine, a beachfront location, and ocean views.

Does Hotel Isla del Encanto have a spa?

This hotel has a spa, which features beach massages, facials, and body scrubs.

How close is Hotel Isla del Encanto to downtown Cartagena?

Hotel Isla del Encanto is 22.2 mi away from Cartagena.

Hotel Isla del Encanto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 203 reviews
Rating 8 - Good. 39 out of 203 reviews
Rating 6 - Okay. 19 out of 203 reviews
Rating 4 - Poor. 6 out of 203 reviews
Rating 2 - Terrible. 7 out of 203 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 3 nights in Feb 2026

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good food.place to rest and relax. Friendly staff.
Stayed 3 nights in Feb 2026

10/10 Excellent

Dominique

The hotel is lovely and perfect for a quiet getaway! The staff is exceptional and everything
Stayed 3 nights in Jan 2026

8/10 Good

JOAQUIN A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for get away from the city, excellent food and rooms are comfortable and clean. Very professional staff specially Maria on the reception welcoming area and Martin our waiter he was very friendly and willing to help. The only bad thing it’s the boats who comes on a daily basic full of people and crowds the beach otherwise it’s a nice place.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and staff
Stayed 2 nights in Jan 2026

8/10 Good

Suzi

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved this property. Clean, beautiful foliage and ocean view. The pool was great. Overall excellent, will definitely go back.
Stayed 3 nights in Dec 2025

2/10 Terrible

sandrine

Travelled with family
Disliked: Staff & service
We left took so much time to even get help with staff on how to arrive bus or boat since August I tried with them. We had to book a boat that cost so much and then food was so limited barely any. We left after the upstairs peoples made insane noise til 3 with moving tables and chairs and kids screaming
Stayed 3 nights in Dec 2025

8/10 Good

Adrian

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where as pictured . Bieng an island everything worked
Stayed 2 nights in Sep 2025

4/10 Poor

Ian

Disliked: Staff & service

Very poor customer service

We were unable to make our stay at this hotel so have not rated any amenities apart from service which was incredibly poor - I am still awaiting a response to 5 messages sent to the hotel. In order to attempt to communicate with the hotel I completed a trip advisor review which was responded to in 20 minutes in which the hotel claimed to have no communication with myself or hotels.com. I had sent 5 messages to their hotel team from the e-mail on the website and hotels.com had spoken to front desk more than once. The rating is for very bad customer service and total lack of transparency.
Stayed 3 nights in Aug 2025

10/10 Excellent

Annais

Stayed 2 nights in Jul 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a great place for couples. Family and groups. My family and myself enjoyed the isla and hotel. It’s so beautiful and pleasant.
Stayed 1 night in Mar 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is located on an island so the only way to get here is via boat. You can travel via car but not as convenient, you still need the boat to get from car to island. It is very peaceful, staff very friendly. Expedia mislead us to say it was all inclusive which isn't true. They only cover 3 meals a day but you have to pay for lunch when you arrive. The food quality is weaker than the walled city but comparably more expensive. Alcohol is not included. The entire experience was very relaxing and quiet. This was probably the best part.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Andres

Stayed 3 nights in Feb 2025

8/10 Good

Deborah, Mercer Island

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bubibi
Stayed 5 nights in Dec 2024

8/10 Good

Scarlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price we paid per night ($600 for a family of 4), the food was really pretty poor. It was disappointing and the worst we had on our 3 week trip to Colombia. No options for kids. We were told every lunch would be buffet, only one out of four ended up being buffet. We were given the a la carte menu to choose from, whilst this may sound appealing, there was only one starter and four mains. Fish was terrible, such a shame for being on an island. Every night, you had to endure the music from the village. One night it went on until 4am. I would recommend staying on the smaller islands where the water is clear and calm.
Stayed 4 nights in Jan 2025

6/10 Okay

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at Hotel Islas del Encanto. It may not be for everyone. The rooms are very clean and the beds are quite nice by American standards (and we are picky). The bathrooms in most rooms are semi-outside but private, so not air conditioned or enclosed from bugs, but really there were few mosquitos. The staff are super friendly although not all have great English, but they are so nice it makes up for it. The biggest drawback would be the limited beach as they send you on a boat trip if you want a better beach, and limited activities. The saltwater pool is really nice with a waterfall and swim-up bar, and there is plenty of filtered water. The other drawback is the food is all included in the price (not drinks, but that was well warned), but the food is so-so. We ate much better in Bogota and Cartagena, like juices did not seem fresh squeezed for instance, breads were doughy, etc. But very relaxing and quiet and if you have rustic expectations you will enjoy it. Sunsets over the ocean are spectacular! Also do the aviary tour and the plankton tour, but negotiate on price as they know they are overcharging!
Stayed 3 nights in Dec 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. It was the middle of Nov and we had the resort to ourselves. Not too many day trippers. Several tips. Bring bug spray at sunrise and sunset they are out. The sea is clear only when it is not windy. All water is brought to the resort by a boat tanker. If the resort tank is low so is the pressure and limited hot water.
Stayed 3 nights in Nov 2024

10/10 Excellent

Norm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10!!! This place is pure paradise. The food is amazing, the staff is amazing, and the excursions are awesome. The staff will treat you like royalty and the best part is the hotel is secluded.
Stayed 3 nights in Nov 2024

8/10 Good

Joey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just need some more options for meals
Stayed 3 nights in Nov 2024

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal era estupendo.Los recepcionistas,supervisores (todo el personal) fueron muy serviciales,afables y respondieron a todas nuestras preguntas y necesidades. La habitación limpia,hermosa y moderna. No importa donde te encuentres en las facilidades del hotel con unas vistas espectaculares!! En el restaurant del Hotel ISLA del Encanto quede impresionada tanto por la exquisita comida y por el personal atento y bien informado,se aseguraban de que nuestra comida fuera memorable,ofreciendonos excelentes recomendaciones.No quiero pasar por alto a Los meseros Cristian y Marcelo waoooooo Excelente,Su atencion desde el primer dia hasta el Ultimo!! Dios Bendiga a todo el personal!!No puedo dejar de recomendar Hotel Isla del Encanto (Baru,Cartagena) para disfrutar de una fantastica experiència. Gracias!!!!
Stayed 3 nights in Nov 2024

2/10 Terrible

Mevelyn

Disliked: Cleanliness, property conditions & facilities
Really boring no entertainment at all after 7pm is like a dessert you have to go to the room, because you can’t leave the island. The drinks menu they tell you one price and the menu says another price, they told us the menu was wrong. Is 1 hours 30 minutes away from everywhere. The water is not blue like in the pictures.
Stayed 5 nights in Sep 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely . Very clean , really cool outdoor shower. The guests only pool was really great and the hotel grounds were well maintained Like others mentioned , the water is a bit murky and green, not clear blue it is still calm and pretty. We loved using the free paddle boards and kayaks . We didn’t love having day trippers take over the beach at 10-2 so we went to the pool during that time . There are some people selling jet ski rides and jewelry near the beach but they mostly wait for you to approach them . Lovely views from the restaurant . They have a few vegetarian options that were tasty. We had an issue with the server and the vegetarian food that was resolved quickly and very kindly by the manager of restaurant and hotel. We loved the snorkel trip . It was so lovely. We hope in the future the guides would talk about importance of conservation and remind people not to step on the coral . Our son 11 year old loved this place and we liked it . We would return . It was overall a nice relaxing place to spend time .
Stayed 1 night in Aug 2024