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Hotel Monterrey

4.0 star property
4-star hotel near Cartagena de Indias Convention Center, connected to the convention center

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Photo gallery for Hotel Monterrey

Porch
Outdoor pool, open 8 AM to 8 PM, pool umbrellas, sun loungers
In-room safe, desk, iron/ironing board, free WiFi
Front of property
Breakfast, lunch, dinner served; local cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Carrera 8B, 25-103, Cartagena, Bolivar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪2 min walk‬
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard with View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard with View

  • 15 sq m
  • Sleeps 3

About the area

Cartagena

Central Cartagena getaway .Within a 10-minute walk of this Cartagena Walled City hotel, you'll find Cartagena de Indias Convention Center and Clock Tower. Centenary Park and Colon Theater are also within half a mile (1 km).

What's nearby

  • Cartagena de Indias Convention Center - 2 min walk - 0.2 km
  • Clock Tower - 3 min walk - 0.3 km
  • San Pedro Claver Church and Convent - 5 min walk - 0.4 km
  • Bolivar Square - 6 min walk - 0.6 km
  • Walls of Cartagena - 6 min walk - 0.6 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪Café Morena - ‬2 min walk
  • ‪Cocteleria Erika - ‬4 min walk
  • ‪Sierpe - ‬5 min walk
  • ‪Stefano's Bristo - ‬3 min walk
  • ‪Mar de las Antillas - ‬2 min walk

About this property

Hotel Monterrey

4-star hotel near Cartagena de Indias Convention Center, connected to the convention center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Monterrey.

This 4-star Cartagena hotel is smoke free.

  • 30 guestrooms or units
  • 5 levels
  • English breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Monterrey offers 30 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 22 and May 31.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Monterrey

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8 AM to 8 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Monterrey
Hotel Monterrey Cartagena
Monterrey Cartagena
Monterrey Hotel Cartagena
Hotel Monterrey Hotel
Hotel Monterrey Cartagena
Hotel Monterrey Hotel Cartagena

Hotel Monterrey Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 249 reviews
Rating 8 - Good. 92 out of 249 reviews
Rating 6 - Okay. 26 out of 249 reviews
Rating 4 - Poor. 8 out of 249 reviews
Rating 2 - Terrible. 3 out of 249 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply beautiful colonial hotel directly across the plaza from the main gate to the walled city
Stayed 2 nights in Aug 2025

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, very near to the walled city and very near of Getsemani neighbourhood. The rooms are nice and the staff very kind
Stayed 5 nights in Jul 2025

10/10 Excellent

Josefina

Stayed 3 nights in Jun 2025

8/10 Good

Gilberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel q es tradicion y comodo pero esta un poco descuidado
Stayed 3 nights in Jun 2025

8/10 Good

Darwin, Pompton Plains

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Professional staff and warm atmosphere!
Stayed 5 nights in Dec 2024

10/10 Excellent

Leonid, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s an old hotel, and some staff could be friendlier but for the price this was a great deal. Room cleaners did an awesome job, rooftop is beautiful and very friendly staff there and at the restaurant. The building is very old and there is a slight whiff of mold and dampness. But hey, for the price it was fabulous, and hot water in the shower which is not a guarantee in some of the fanciest hotels in Cartagena. The bed very comfortable! And small, but smart tv, which was a nice touch. The location is unbelievable!
Stayed 10 nights in Dec 2024

10/10 Excellent

Samuel Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and respectful. I had a problem with my excursion, which the staff assisted me with. I still missed my excursion but that was my fault. The neighborhood was full of restaurants, bars, nightclubs and a friendly atmosphere. An unforgettable experience.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The room was out of date and generally below average (low water pressure, peeling paint, no ironing board). However, the staff was incredibly kind and attentive and the view was unbeatable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Silvia

Stayed 1 night in May 2024

6/10 Okay

Romman

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Pros: Location was great. It got loud at night with the party buses and events, but we didn't mind. Overall clean and good AC/fan in the rooms. Cons: Hotel is outdated. Great for if you're just looking for a place to sleep. Construction next door. Breakfast was mediocre. Pool did not look swimmable which was a huge disappointment. It had an odd colour dust (presumably from all the construction). **Side note: I was travelling with my husband and 1year old baby.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location !!

Great hotel , great location , tasty breakfast and most importantly a very courteous and helpful staff
Stayed 4 nights in Feb 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

8/10 Good

Darwin, Pompton Plains

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar para vacaciones
Stayed 3 nights in Jan 2024

8/10 Good

ERIKA N

Liked: Cleanliness, staff & service, property conditions & facilities
heavy construction around the area which is out of control of the property. but it is located right on the town center where there is major traffic including the party buses. so it is quite loud.

10/10 Excellent

Donal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Just outside city wall and surrounding streets were lively with shops and cafes
Stayed 3 nights in Nov 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the heart of the city within walking distance of pretty much everything. Only complaint would be the construction going on outside, but aside from that everything was great !
Stayed 3 nights in Aug 2023

2/10 Terrible

Diana Yaneth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't fault the hotel for construction going on right outside the hotel, it needs to be done. What really set me off was when I tried to check in, after confirming TWICE before arriving, being told everything is OK, they tried to give me a room that was NOT what I reserved. They had the nerve to tell me, "well, that's what happens when you don't book directly with us." Not a good way to start my trip. After having to raise my voice and express my disgust with everyone watching, they gave me a room that was only a little better than what I was getting when I first arrived. It was NOT the room I booked and confirmed. The hotel smelled badly everywhere outside the room. Really treated poorly. I won't be back again.

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

elania

Travelled with partner
Was a gray hotel
Stayed 3 nights in Jun 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious and the building it’s super unique
Stayed 1 night in Apr 2023

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hote. Staff were amazing. Perfect location. I would definetily recommend this hotel and i would return there.
Stayed 7 nights in Apr 2023

10/10 Excellent

Delqui, toa alta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pequeño pero muy buen servicio.
Stayed 1 night in Apr 2023

10/10 Excellent

Angela, Boca Raton

Stayed 3 nights in Mar 2023

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nicely located and the STAFF is amazing.
Stayed 5 nights in Jan 2023