Ratings based on 29 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Hotel Sophia
Posted Jan. 21, 2024 on HotelsHotel is ok, old but clean and nicely located
We did hear a lot of outside noises but nothing that kept us awake.
Most of the staff were friendly. We had some spotty maid service, they lightly cleaned our room but didn’t change our sheets for the entire 10 day stay
by A traveller
Posted Oct. 24, 2022 on Expedia
The property was very central and easy to get to places....but finding it and getting in was terrible. If you arrive after 7 it's not good.....
by A traveller
Posted Oct. 9, 2022 on Expedia
Unfortunately, the room had many issues. The most problematic was that the room door wouldn’t lock properly. I slept with the door open, so I worried all night. I tried to check in earlier, and that was difficult too as the person in the front kept making me wait for a long time. I didn’t enjoy this hotel.
by A traveller
Comfortable and convenient
Posted Aug. 23, 2021 on HotelsThe hotel room (Hotel Costanza) seemed to be newly renovated, very clean and it was very spacious. Very close to the centre and just in the middle of the shopping area of Catania on Via Etnea. For us it was very convenient.
by A traveller
Value, location
Posted Sep. 27, 2020 on HotelsGreat location, very good location, spacious room, ok facilities
Comment from Hotel Management
Nov. 7, 2020 by Staff Hotel Sofia, Hotel Management
Thank you very much. We hope to see you soon again.
Best regards
by A traveller from Chicago, IL
Posted Nov. 21, 2019 on Expedia
Great place to stay if you only need a hotel to rest your head. If driving there is a gated lot a block or two north of the hotel. Call a head to get info and phone number for parking.
Comment from Hotel Management
Nov. 29, 2019 by Staff, Hotel Management
Thanks!
by A traveller from Melbourne
Posted Sep. 22, 2019 on Wotif
Great location, clean and modern. Lovely staff and easy check in. Highly recommend
Comment from Hotel Management
Sep. 23, 2019 by Staff, Hotel Management
Thank you for your review!
We hope to see you again!
Staff
Hotel Sofia
by A traveller
Posted Jan. 1, 2019 on Hotels
Comment from Hotel Management
Jan. 5, 2019 by Paola, Hotel Management
Gentile cliente,
la ringraziamo per il suo giudizio positivo. Saremmo lieti di ospitarla nuovamente in futuro
Cordialmente
Staff
Hotel Sofia
by A traveller
Ohne Aufenthalt Geld abgebucht
Posted Jan. 7, 2024 on HotelsIch habe nicht dort gewohnt trotzdem haben die Geld abgebucht. Ohne Konfirmation habe ich irgendwo anders Hotel gebucht und gewohnt. Zwischen Zeit haben die Geld abgebucht und wartet auf unsere Ankunft. Ich weiß es nicht was ich machen muss
by A traveller
Noisy , impossible to sleep
Posted May 21, 2022 on Hotels
The hotel is very well located, the cleaning is good but it has a huge problem that ruins everything: it is very noisy. The hotel is located in a building with other 2 establishments that I think are own and run by the same owners. The building has huge pluming problems that generate enormous noise from the bathroom that makes sleeping impossible. I was in room 205 and the noise was so loud that I did no sleep anything on the first night , I was then moved to a new room ( actually the workers private room) on the same floor in the Costanza hotel were the problem also existed existed.
The issue in known the the staff.
When I complained about the room 205 I was told by the front desk staff that no problem was found , yet when I was given the tour of the room at Costanza hotel, as soon as we walked in the bathroom the noise started in the pipes and the front desk worker nervously made a dash to the sink faucet and open it at which point the noice stopped!
The only thing that made this bearable was that this room was bigger and the door was better at insulating the noise ( room 205 had a sliding door) so the noise sounded as if someone was sleeping in the next room and was snoring heavily.
