Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,7 Service et personnel
3,9 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 janv. 2024 sur Expedia
par un voyageur
good hotel but service could be much much better
Publié le 8 janv. 2020 sur HotelsThis resort is great thing but some people who work there should get a another job.
its seem that most of the people in the restaurant or in the shop have more interest to be on their smartphone then service the guest. for ex the girl who was working in the shop, didin´t say good morning and coldn´t even lay the phone down when I was talking to here, she couldn´t understand when I asked for receipt and just said no.
other thing that cleaning staff and maintance was always leaving the door to the lift open for everybody to to come in the building, even though it says on the door to keep door closed. also on the upper swimming pool where a lot of trash, like cigarettes in ashtray from the night before and other stuff and if kid would be playing there they could have eating it, nobody came all days when I layed there to ask if I wanted something to eat or drink I had to go down my self to order the drinks
the gym is nice but no water no towel or anything like that
rooms are nice but tv is horrible, almost no english speaking channels and even they have a smart tv in bedroom it not working and when I ask them for to fix it it didin´t get so I gave up ... why can bars have good tv and conditions but in hotel its like in the 70´ ... if it rains then the tv gets scrambled.
the room it self is very good with good bathroom and good kitchen and living room. the bathroom has a great shower and Bathtub with massage
in the end I hate seeing people just hanging in their phones
Commentaires de Gestion de l’hôtel
24 janv. 2020 par Chaithawat, Gestion de l’hôtel
Thank you very much for your comment, we will try to improve the service of staff in the restaurant and minimart also increase more staff training for the good service in the future.
par un voyageur de Hometown
Publié le 2 août 2019 sur Expedia
Average is standard but do not have tea bags in the room request they said have to buy yourself hotel don’t supply this item is standard to all room amenities
Commentaires de Gestion de l’hôtel
2 août 2019 par Punyanuch yeepachar (PLOY), Gestion de l’hôtel
Thank you for your review and comments, We will improve our service.
par un voyageur
Publié le 17 juill. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2019 par Punyanuch yeepachar (PLOY), Gestion de l’hôtel
Thank you so much and we hope to welcome you again.
par un voyageur
Publié le 23 avr. 2019 sur Expedia
We had a great stay, they had a great facility with ability to get picked up for most tours. Very convenient
Commentaires de Gestion de l’hôtel
24 avr. 2019 par Punyanuch yeepachar (PLOY), Gestion de l’hôtel
Thank you for your compliment and hope to welcome you again.
par un voyageur
Publié le 22 janv. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
22 janv. 2019 par Punyanuch yeepachar (PLOY), Gestion de l’hôtel
Thank you so much and we hope to welcome you again.
par un voyageur
Publié le 13 janv. 2019 sur Expedia
Rooms are nice and big.
Security guards at the entrance are the only friendly people.
The minimart sells literally crap and food is average at best.
Commentaires de Gestion de l’hôtel
22 janv. 2019 par Punyanuch yeepachar (PLOY), Gestion de l’hôtel
Thank you for your review and comments, We will improve our service.
par un voyageur de NZ
Publié le 2 déc. 2018 sur Expedia
Nice place, family suite apartment is clean and comfortable. Facilities are good. Reception staff are below average with poor English and barely motivated attitude, exception to the manager who was professional, helpful and spoke decent English. Cleaning staff were excellent.
Good spot if you’re looking for quiet and relaxing, however there is zero vibe or social interaction, this seems to be due to the 90% Chinese clientele on high turnover with large tour groups coming and going.
Commentaires de Gestion de l’hôtel
3 déc. 2018 par Punyanuch yeepachar (PLOY), Gestion de l’hôtel
Thank you so much for your kindly review and We hope to welcome you again.
par un voyageur
Publié le 13 sept. 2018 sur Hotels
아름다운 경치와 현대적인 구조와 편안한 침대가 맘에 들었어요
Commentaires de Gestion de l’hôtel
14 sept. 2018 par Punyanuch yeepachar (PLOY), Gestion de l’hôtel
Thank you so much and we hope to welcome you again.
par un voyageur
Publié le 31 juill. 2018 sur Hotels
Clean and good, but far from every thing. So you will need car or taxi every where.
Commentaires de Gestion de l’hôtel
6 août 2018 par Punyanuch yeepachar (PLOY), Gestion de l’hôtel
Thank you so much and we hope to welcome you again.
