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View all photos for Standard Double Room (Flocon)

Standard Double Room (Flocon)

Standard Double Room (Flocon)

10.0 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room (Glacier)

Comfort Double or Twin Room (Glacier)

Comfort Double or Twin Room (Glacier)

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Balcony, Mountain View (Cristal)

Superior Double or Twin Room, Balcony, Mountain View (Cristal)

Superior Double or Twin Room, Balcony, Mountain View (Cristal)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Panoramic Double Room, Terrace, Mountain View

Panoramic Double Room, Terrace, Mountain View

Panoramic Double Room, Terrace, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the area

Chamonix-Mont-Blanc

Near the slopes.A stay at this Les Praz-de-Chamonix hotel places you steps from Les Praz - Flegere Ski Lift and within a 5-minute walk of Chamonix Golf Club. Planards Adventure Park and Montenvers Tram are also within 2 miles (3 km).

What's nearby

  • Les Praz - Flegere Ski Lift - 3 min walk - 0.3 km
  • Brevent-Flegere Ski Area - 5 min walk - 0.4 km
  • Montenvers Tram - 4 min drive - 3.2 km
  • Chamonix - Planpraz Ski Lift - 4 min drive - 3.2 km
  • Aiguille du Midi Cable Car - 5 min drive - 3.5 km

Getting around

  • Les Praz de Chamonix Station - 2 min walk
  • Geneva International Airport (GVA) - 73 min drive

Restaurants

  • ‪Le Ptiot Monchu - ‬4 min drive
  • ‪Cool Cats - ‬4 min drive
  • ‪Brasserie des deux Gares - ‬4 min drive
  • ‪Satsuki - ‬3 min drive
  • ‪Buvette Caillet - ‬21 min drive

About this property

Chalet Hotel le Castel

Ski-in/ski-out hotel near Chamonix - Planpraz Ski Lift
Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Chalet Hotel le Castel helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Public spaces have free WiFi. Self parking is free.

This Chamonix-Mont-Blanc hotel is smoke free.

  • 1 building
  • 11 guestrooms or units
  • 2 levels
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Chalet Hotel le Castel offers 11 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Exterior
La Folie Douce Hôtel Chamonix
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,003 reviews
La Folie Douce Hôtel Chamonix

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Pro golf lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 13 2025 to November 14 2025 (dates subject to change):
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 14 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Pet fee: EUR 14 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chalet Hotel Castel Chamonix Mont-Blanc
Chalet Hotel Castel
Chalet Castel Chamonix Mont-Blanc
Chalet Castel
Chalet Hotel le Castel Hotel
Chalet Hotel le Castel Chamonix-Mont-Blanc
Chalet Hotel le Castel Hotel Chamonix-Mont-Blanc

Chalet Hotel le Castel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 158 reviews
Rating 8 - Good. 28 out of 158 reviews
Rating 6 - Okay. 6 out of 158 reviews
Rating 4 - Poor. 5 out of 158 reviews
Rating 2 - Terrible. 1 out of 158 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and stunning views to the mountain. The restaurant was really good. The only issue is getting a park as it is in a public car park during the peak time of the day
Stayed 1 night in Jul 2025

10/10 Excellent

Ismail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entrance to hotel.section is through the restaurant below. The waitress check us in. Even though strange we didn't mind since we had food overall experience. The room and bathroom are nicely decorated. Beds were very comfortable. Bathroom had shower and standalone tub. Whole ambiance is luxurious. You can have a coffee against the Mont Blanc view on the little balcony. Only issue we had that was not related to the hotel. We came across a man that verbally abusive (in French) that scared us during our walk from Chamonix near Les Pras. I think he had some kind of mental health problem.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Desiree

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No staff, no service, no help

The day we arrived, front office and bar/restaurant staff were there. People were sitting on the deck having drinks, there was music playing, and it was a beautiful atmosphere. After that day, we did not see any staff again. The restaurant, bar, and front desk were completely abandoned for the next 3 days. We were not informed of the access code when the hotel was locked - we stood outside in the rain for several hours, calling the hotel, calling the emergency number - nobody ever answered. While the property was beautiful, our room was perfect, and the location was unbeatable, the lack of staff and customer service completely ruined it. The hotel advertises English speaking staff - WRONG. They advertise front desk is open 8am - 10pm - WRONG. They advertise their restaurant and bar are open 8am - 10pm - WRONG. We finally happened to run into the owner of the hotel - he was not concerned about our experience. He simply said it's the slow season.
When we arrived on a Monday, the property was open and beautiful
There was staff on site
We booked here planning to have breakfast and dinner at the hotel, and lunch in town
From Monday night until we checked out, this is what the hotel looked like.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hope to return soon!

Hotel was very accommodating to us. Rooms and common areas are all uniquely decorated. Located on north end of Chamonix by the Flegere-Les Peres gondola, not in town itself. Across from golf course. Staff was very friendly and helpful.
Stayed 3 nights in Apr 2025

4/10 Poor

Halil Cem

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had stayed at this property before and it was lovely. Well kept, clean, fantastic restaurant with a different specialty menu for every night. This time it was worn down, simple amenities such as towels were missing, restaurant quite poor and service overall although staff trying very hard, not sufficient.
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveller

Disliked: Staff & service

Disappointing Stay at Hotel Castel

Our experience at Hotel Castel was deeply unsatisfactory. Staff were unhelpful, including a manager who refused to provide a hairdryer, leaving my partner with wet hair before a date. Another staff member eventually borrowed one from another guest—an unacceptable situation. Communication was lacking. We weren’t informed the hotel would lock at night and require a code, causing late-night confusion. The room’s housekeeping was inconsistent; towels weren’t replaced, glasses were left dirty, and water leaked onto the balcony floor daily, creating a hazard. The bathroom privacy was shocking. A window allowed anyone on the opposite balcony to see in, with no curtain or frosted glass to ensure privacy—an unacceptable invasion of privacy for a 4-star hotel. Breakfast was also a major letdown. We weren’t told it was chargeable, and on three out of six days, it wasn’t even available. When it was, options were extremely limited, with scarce gluten-free choices and inadequate amenities like a single coffee cup for all guests. Late check-out was inflexible, and the only storage offered for belongings was an unsecured boot room. Speaking with other guests confirmed a decline in the hotel’s standards compared to previous years. Overall, this was the worst experience we’ve had at a 4-star hotel. We hope management takes steps to address these significant issues.
This is the boot room that is always wide open and where you store your bags
Breakfast on a good day
Stayed 6 nights in Feb 2025

4/10 Poor

Steven

Travelled with family
Disliked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

robin

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

simon

Every thing was great except no fridge/ mini bar
Stayed 3 nights in Aug 2024

10/10 Excellent

Eyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay at this wonderful chalet hotel, great location, fancy room, excellent breakfast,
Front
View from room
Stayed 4 nights in Aug 2024

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and wonderful and friendly accommodating staff. Comfortable and pretty spacious rooms
Stayed 3 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and clever. Room 11 on the top floor was spacious. Great balcony. Lush bath.
Stayed 3 nights in Jun 2024

10/10 Excellent

Maitai

Stayed 1 night in Apr 2024

10/10 Excellent

GREGORY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stopped here overnight and was quite surprised by how nice the accommodations are. Beautiful room with views . Walkable to the gondola . Literally right across the street. Restaurant with very good food on site. Staff was amazing . Would definitely stay here again ! A real gem .

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was wonderful! It’s a two minute walk to the Le Paz gondola, has bus stops right out front, and you can view the mountains from your room. The staff were also very nice. I would skip on the breakfast as it’s pretty light and does not include much hot food for 18 euro a day per person. The only reason for four stars is that the rooms could have been cleaner and in better condition. A little dirty under seat cushions and on floor and it seems as though the balcony windows were not sealed properly as condensation water trails dripped in every morning. Also some of the plug covers would come off and the shower door did not prevent all the water from slipping outside. That’s said overall it’s a great hotel in a great location with nice staff.
Stayed 6 nights in Jan 2024

6/10 Okay

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt not welcome!

Overall was all good. We had an inconvenient request to switch our room after one day because there was a longer stay that the hotel wanted to accommodated into our room. The hotel insisted but I refused to switch the room since I paid for that room category and I was checking out the day after. Also the day after , while we were loading the car , we have been chained from the hotel person to the parking area because they thought we were leaving without paying the dog fees and the breakfast. Consider that our wallet and Passport and one more luggage was still in the room. There was no one at the reception when we were loading the car. We did not feel welcome at all I. This hotel! That s why our overall review is low!
Stayed 2 nights in Jan 2024

10/10 Excellent

Steph

Stayed 1 night in Sep 2023

10/10 Excellent

Karin, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. It was quiet and a nice walk into town took about 30 minutes along the river Would definitely stay again
Stayed 5 nights in Aug 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service
Well located just outside of Chamonix….. East walk to town, right next to lift to the excellent hiking options. Great view of Mount Blanc from balcony.
Stayed 3 nights in Jul 2023

10/10 Excellent

Sherry, Racine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After finishing TMB, it was a welcome place to have a wonderful evening. The staff was helpful and kind.
Stayed 1 night in Jun 2023

10/10 Excellent

EVELYN R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful vacation retreat

The view and service was wonderful. Will definitely return and recommend it.
Stayed 1 night in Apr 2023

10/10 Excellent

Halil Cem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, large and well-maintained rooms, excellent staff and restaurant.
Stayed 4 nights in Feb 2023

8/10 Good

Ann-Catrine

Stayed 1 night in Oct 2022