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Charlevoix Inn & Suites SureStay Collection by Best Western

2.0 star property
Golf hotel near Lake Michigan

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Photo gallery for Charlevoix Inn & Suites SureStay Collection by Best Western

Lobby
Exterior
Suite, 1 King Bed, Patio, Lake View (with Sofabed)
Property amenity
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
800 Petoskey Ave, Charlevoix, MI, 49720
  • Lake Chalevoix Depot Beach
    ‪13 min walk‬
  • Mushroom House
    ‪5 min drive‬
  • Castle Farms
    ‪10 min drive‬
  • Pellston, MI (PLN-Pellston Regional)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Patio, Courtyard View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

About the area

Charlevoix

Near the airport.Your stay at this Charlevoix hotel places you within a 10-minute walk of Lake Charlevoix and Artform Fabricating. Lake Michigan and Mt. McSauba Recreation Area are also within 2 miles (3 km).

What's nearby

  • Lake Chalevoix Depot Beach - 13 min walk - 1.1 km
  • North Point Nature Preserve - 3 min drive - 1.5 km
  • Beaver Island Boat Company Ferry Terminal - 4 min drive - 2.2 km
  • Mushroom House - 5 min drive - 3.0 km
  • Castle Farms - 10 min drive - 8.4 km

Getting around

  • Cherry Capital Airport (TVC) - 59 min drive

Restaurants

  • ‪Harbor View Cafe - ‬3 min drive
  • ‪Charlevoix Dairy Grille - ‬4 min drive
  • ‪The Bridge Street Tap Room - ‬3 min drive
  • ‪JAX - ‬3 min walk
  • ‪The Villager Pub - ‬3 min drive

About this property

Charlevoix Inn & Suites SureStay Collection by Best Western

Golf hotel near Lake Michigan
Charlevoix Inn & Suites SureStay Collection by Best Western offers its guests an indoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Charlevoix Inn & Suites SureStay Collection by Best Western. Free self parking is available.

This Charlevoix hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Charlevoix Inn & Suites SureStay Collection by Best Western offers 60 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. 39-inch LED televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlevoix hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Lobby

AmericInn by Wyndham Charlevoix

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, 902 reviews
The price is CA $145
CA $161 total
includes taxes & fees
Oct 1 - Oct 2
AmericInn by Wyndham Charlevoix

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 9-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 39-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western

Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1002 reviews
Rating 8 - Good. 311 out of 1002 reviews
Rating 6 - Okay. 180 out of 1002 reviews
Rating 4 - Poor. 101 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was surprisingly good. I'm a gluten free vegetarian and I rarely can eat at hotels. I had scrambled eggs and yogurt. And coffee.
Stayed 1 night in Aug 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot flooding during rain
Stayed 2 nights in Jul 2025

8/10 Good

Terese, Chesapeake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful. The hotel was very quiet. The breakfast had several options of hot and cold items, fresh fruit, and 24 hour coffee, tea and hot chocolate . Our room was clean, however, the sink faucet was off center & too small for the sink. The shower was very nice. And the room came with a refrigerator and microwave, which was nice..
Stayed 1 night in Jul 2025

6/10 Okay

EmmaAnn

Stayed 1 night in Jun 2025

6/10 Okay

Brock, Victorville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is very basic. The check in was friendly and the breakfast service was fine. The room and bathroom were small, especially for the price, but was clean and quiet. Location is outside the main part of Charlevoix, but driving to what you need is not a problem. I suppose you’re paying for the location, since many Charlevoix accommodation choices are higher priced that this hotel. In the end, this hotel is not a good value, but will meet your needs if you have no other reasonable choices.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very uncomfortable, felt like I was sleeping on a hill. Definitely needs a new mattress. I did mention it to front desk
Stayed 3 nights in Jun 2025

6/10 Okay

David

Stayed 1 night in Jun 2025

8/10 Good

Natalie

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael, Prescott Valley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convienent location for our needs with a very friendly staff. Some parts of the rooms need some updating. Nice warm breakfast daily.
Stayed 4 nights in Jun 2025

6/10 Okay

alys

Travelled with family
Our room smelled like urine so we were given another room that was better. The breakfast was nice and the rooms were nice. The front desk woman when we first arrived was less than hospitable. Very short and not warm at all. But the man that we interacted with to change rooms was very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the northern edge of the charming village. The desk staff took extra time to suggest dinner options.
Stayed 1 night in May 2025

4/10 Poor

Catherine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water, breakfast food was cold and undercooked. Staff was extremely unhelpful when notified of no hot water. Would not recommend or stay again.
Stayed 2 nights in May 2025

6/10 Okay

Deborah

Travelled with partner
Disliked: Staff & service, amenities
Staff was a little odd, outside my door on the floor talking to her grandchild on fictive while supposedly painting my door? Also had a necklace in my room that I could not find, uncertain what happened there as well. A lady who works in the breakfast area is a bit much.
Stayed 2 nights in May 2025

8/10 Good

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly staff. Clean and comfortable rooms.
Stayed 4 nights in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Nothing wrong with it
Stayed 3 nights in May 2025

8/10 Good

John

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Evy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in May 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Dawn

Room was noisy, holes in the wall, broken TV.
Stayed 4 nights in May 2025

8/10 Good

Ken

Travelled with family
Fair value for the property.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Cari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

The staff are very friendly. Check in and out was quick and easy. We were really happy with the location and comfort of the hotel. The breakfast was great as well. We will definitely stay there again.
Stayed 2 nights in Apr 2025