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Canopy by Hilton Charlotte Southpark

4.0 star property
4-star hotel near SouthPark Mall

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Photo gallery for Canopy by Hilton Charlotte Southpark

Terrace/patio
Property preview
Exterior
55-inch LCD TV with satellite channels, TV
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking available

Explore the area

View in a map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Place, Park Road Park
    ‪9 min walk‬
  • Place, SouthPark Mall
    ‪12 min walk‬
  • Place, Phillips Place
    ‪14 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(50 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Hearing)

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(27 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

1 bedroom, premium bedding, down comforters, in-room safe

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

7.6 out of 10
Good
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

55-inch LCD TV with satellite channels, TV

Premium Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium One Bedroom King Suite

  • Sleeps 2

View all photos for Room, 1 King Bed (Peloton Wellness Room)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed (Peloton Wellness Room)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room

Bathroom

Premium King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

1 King Peloton Wellness Room With Therabody

  • Sleeps 2

1 King Premium Bedroom-Balcony

  • Sleeps 2

Premium Room With 1 King Bed And Balcony-Hearing/Mobility Accessible With Roll-in Shower

  • Sleeps 2

Premium 1 King Suite-Hearing/Mobility Accessible With Roll-in Shower

  • Sleeps 2

2 Qns Mobility/Hearing Accessible W/Ri-Shower

  • Sleeps 4

Premium Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

Premium Room 2 Queen Beds

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

One King Bedroom With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

One Bedroom King

  • Sleeps 2

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About the area

Charlotte

SouthPark stay.Within a 15-minute walk of this SouthPark hotel, you'll find Sharon Shopping Center and Park Road Park. SouthPark Mall and Phillips Place are also within 2 miles (3 km).

What's nearby

  • Sharon Shopping Center - 6 min walk - 0.6 km
  • Park Road Park - 9 min walk - 0.8 km
  • Foxcroft East Shopping Center - 11 min walk - 1.0 km
  • SouthPark Mall - 12 min walk - 1.0 km
  • Phillips Place - 14 min walk - 1.2 km

Getting around

  • Archdale Station - 6 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Suffolk Punch Brewing - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Circle K - ‬9 min walk
  • ‪eBar - ‬10 min walk
  • ‪Legion Brewing South Park - ‬9 min walk

About this property

Canopy by Hilton Charlotte Southpark

4-star hotel near SouthPark Mall
Canopy by Hilton Charlotte Southpark offers its guests a health club and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 9000 square feet (836 square meters) and includes conference space. The business-friendly Canopy by Hilton Charlotte Southpark also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Charlotte hotel is smoke free.

  • 150 guestrooms or units
  • 5 levels
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Built in 2020
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Secured, covered self parking on site (USD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Free bicycle rentals
  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Reviews

Canopy by Hilton Charlotte Southpark Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 703 out of 988 reviews
Rating 8 - Good. 150 out of 988 reviews
Rating 6 - Okay. 63 out of 988 reviews
Rating 4 - Poor. 33 out of 988 reviews
Rating 2 - Terrible. 39 out of 988 reviews

Reviews

6/10 Okay

WILL

Stayed 1 night in Oct 2025

10/10 Excellent

Te'Anta

Stayed 1 night in Sep 2025

10/10 Excellent

Natondria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Some construction work
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t find one complaint. This hotel is gorgeous, rooms are very well laid out, have everything you could need. All of the essentials and then some. Immediately when I walked in I was met with the warmest reception. Tall guy at the desk, I hate I don’t remember his name- set the stay off right. Will only stay here when I’m in Charlotte!!
Stayed 1 night in Aug 2025

8/10 Good

Jameer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Austin

Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jahmarr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Candiss

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Staff and checking was wonderful however I requested extra wash clothes to be in room when arriving only 2 were present.I don't use same washing towel once use I use a new one
Stayed 1 night in Aug 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are absolutely stunning & very clean. I was truly blown away with the quality of my stay for the price. The location is amazing, too. I will definitely be rebooking here in the future!
Stayed 1 night in Aug 2025

10/10 Excellent

Tayja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more parking
Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

8/10 Good

Vivianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great however the refrigerator was broken
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Hotel was vey clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking was both good and bad. Under the hotel - safe from the occasional downpour…but, the spaces were tight. The entrance to the elevator was supposed to open with your room key, but it was disabled. Coffee was fresh, hot and tasty every morning. Staff was friendly, and we loved our room! A door separating the beds from the bathroom ensured I got to sleep in when hubby arose early. The location is excellent for shopping, dining, or even sightseeing, if you have a rental car. Came for a romantic weekend getaway. Loved it; will stay here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharnese

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and service.
Stayed 1 night in Mar 2025

10/10 Excellent

Kimona

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was excellent. Room was clean and comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Khiry

Travelled with family and small children
I usually don’t leave reviews but this hotel is great. Highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

10/10 Excellent

Joel

Stayed 2 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy hotel in a quiet area. Spacious rooms. Friendly staff. Easy and affordable self-parking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was so clean and the bed was perfect! The staff was friendly and the garage made parking easy. It was a great trip!
Stayed 2 nights in Jul 2025