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Intown Suites Extended Stay Matthews Nc - Indian Trail

2.5 star property
Hotel perfectly located for exploring Stallings

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Photo gallery for Intown Suites Extended Stay Matthews Nc - Indian Trail

Premium Room, 1 Queen Bed
Fridge, microwave, stovetop, freezer
Standard Studio, 1 Queen Bed | Living area
Premium Room, 1 Queen Bed
Standard Studio, 1 Queen Bed | Private kitchen

Reviews

5.4 out of 10

Popular amenities

  • Kitchen
  • Laundry
  • Air conditioning

Explore the area

View in a map
12895 East Independence, Matthews, NC, 28105
  • Place, Carolina Courts Indian Trail
    ‪2 min drive‬
  • Place, Spectrum Center
    ‪21 min drive‬
  • Place, Bank of America Stadium
    ‪22 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Studio, 2 Double Beds, Kitchen

Traditional Studio, 2 Double Beds, Kitchen

Traditional Studio, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds

View all photos for Upgrade 1 Queen

Standard Studio, 1 Queen Bed

Upgrade 1 Queen

  • Sleeps 2
  • 1 Queen Bed

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About the area

Matthews

Stallings stay.Your stay at this Stallings hotel places you within 3 miles (5 km) of Carolina Courts Indian Trail and Bowlero Matthews. Also, Kate's Skating Rink is within 3 miles (5 km) and Extreme Ice Center is within 6 miles (10 km).

What's nearby

  • Carolina Courts Indian Trail - 2 min drive - 2.3 km
  • SouthPark Mall - 20 min drive - 19.4 km
  • Spectrum Center - 21 min drive - 25.2 km
  • Charlotte Convention Center - 21 min drive - 25.9 km
  • Bank of America Stadium - 22 min drive - 26.5 km

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Cook Out - ‬4 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Intown Suites Extended Stay Matthews Nc - Indian Trail

Hotel perfectly located for exploring Stallings
Intown Suites Extended Stay Matthews Nc - Indian Trail offers its guests a vending machine and laundry facilities. The front desk is open around the clock.

Smoking is allowed in designated areas at this Matthews hotel.

  • 1 building
  • 121 guestrooms or units
  • 3 levels
  • Built in 2001
  • Self-service laundry
  • Smoking in designated areas
Intown Suites Extended Stay Matthews Nc - Indian Trail offers 121 accommodations with air conditioning. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads.

49-inch flat-screen televisions come with satellite channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

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Premium Room, 1 Double Bed, Accessible | Private kitchen
Intown Suites Extended Stay Matthews Nc - East Independence Blvd
  • Free WiFi
  • Air conditioning
  • Laundry
  • Microwave
3.5 out of 5, Good, 8 reviews
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Property amenities

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Parking and transportation

  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 49-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

Property is also known as

Intown Suites Extended Stay Matthews Nc Indian Trail
Intown Suites Extended Stay Matthews Nc - Indian Trail Hotel
Intown Suites Extended Stay Matthews Nc - Indian Trail Matthews

Reviews

Intown Suites Extended Stay Matthews Nc - Indian Trail Reviews

5.4

6.2/10

Cleanliness

5.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 6 out of 21 reviews
Rating 8 - Good. 2 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 10 out of 21 reviews

Reviews

2/10 Terrible

Kim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The facility does NOT look like the Internet pictures!! The first room that was assigned to me, a roach greeted me when I walked in. The sofa was stained badly. The 2md room assigned to me, the mattress was stained badly. I went out and bought a mattress cover. My neighbors had sex from 1- 3 am, then they mated their dogs from 3 - 5 am my first night. Luckily, I just happened to go to the front office on 8/30 to confirm my last day was on 8/31. I was told my last day was actually on 8/30. I had no idea, horrible communication. There was a caucasian male walking up and down the corridor with his pants down. It was apparent he was mentally ill. I didn't feel safe. I was so happy my time there was up and I was able to move on to my new location. Never again!!!
Stayed 24 nights in Aug 2025

10/10 Excellent

C'Rique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 14 nights in Jul 2025

2/10 Terrible

Teresa

Disliked: Staff & service, property conditions & facilities
From the first day we had an ungodly amount of bugs. My travel partner complained and was told by the night shift management/maintenabce
Stayed 14 nights in Aug 2025

6/10 Okay

Tamika

Stayed 7 nights in Aug 2025

2/10 Terrible

Gerald

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hated everything.
Stayed 7 nights in Aug 2025

2/10 Terrible

Larry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

2/10 Terrible

Allison

Stayed 7 nights in Jul 2025

2/10 Terrible

Khadijah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

2/10 Terrible

Rafael and Wendy

Stayed 7 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness
Great

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
Hotel was questionable as far as safety and cleanliness. Does not appear as it did in the pictures
Stayed 7 nights in Jun 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 9 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness
Stayed 14 nights in Oct 2023

10/10 Excellent

Jamie

Stayed 7 nights in Jun 2023

2/10 Terrible

Sandra

Business traveller
Disliked: Staff & service
Paid for an entire month. In between homes and needed to find somewhere affordable because funds are limited. When arrived to property was told the place was already full and will receive a refund. Was already later in the evening and basically was homeless for a night. Would have found another place to stay if known was actually full. Waste of time. Waste of money.
Stayed 27 nights in Feb 2023

4/10 Poor

Jesus

Stayed 7 nights in Jul 2024