Note fondée sur 906 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
83 % des clients le recommandent
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par Anne-Sophie

Ce voyageur a laissé seulement une note Publié le 15 avr. 2017 sur Hotels
4 sur 5
par un voyageur

Publié le 12 mars 2024 sur Expedia
Easy check in nice property
Commentaires de Gestion de l’hôtel
15 mars 2024 par General Manager, Gestion de l’hôtel
Dear George,Thank you for choosing DoubleTree by Hilton Hotel Charlottesville! We're glad you found our check-in process smooth and enjoyed our property's charm. Our priority is your satisfaction, and we're thrilled to meet your expectations. We can't wait to host you again for another enjoyable stay.
3 sur 5
par un voyageur

Publié le 11 mars 2024 sur Expedia
The rooms were clean, check in was good but the lounge bar pricing was very inconsistent. Buyer beware, drinks go from $12.00 to $25.00 for the same drink depending on the day.
Commentaires de Gestion de l’hôtel
14 mars 2024 par General Manager, Gestion de l’hôtel
Dear Mark,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with pristine accommodations, so we're thrilled that was the case for you. However, we offer our sincere apologies if the service you received from our entire team was anything short of exceptional and for any inconsistencies you experienced at the bar. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 4 mars 2024 sur Expedia
5 sur 5
par un voyageur de Harrisburg

Publié le 3 mars 2024 sur Expedia
Nice hotel and good location
Commentaires de Gestion de l’hôtel
5 mars 2024 par General Manager, Gestion de l’hôtel
Dear Ezequiel,It is always a pleasure to hear from our guests, so thank you for taking the time to leave a review. We are honored to have earned a perfect rating. It is delightful to read that our location made a positive impact on your experience with us. It was a pleasure to have had you as a guest, and we look forward to welcoming you back.
4 sur 5
par un voyageur

Publié le 27 févr. 2024 sur Expedia
Looks good! Nice place
Commentaires de Gestion de l’hôtel
2 mars 2024 par General Manager, Gestion de l’hôtel
Dear Paul,Thank you for your kind words. We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 20 févr. 2024 sur Hotels
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 févr. 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 18 févr. 2024 sur Expedia
Was nice, clean and a good pet friendly hotel. Restaurant downstairs had good food for takeout in our case.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Linda,We're delighted you enjoyed so much about your stay at DoubleTree by Hilton Hotel Charlottesville. Thank you for highlighting our attention to cleanliness, pet-friendly property, and delicious food selections. Welcoming you back would be a pleasure, so please return soon for another fantastic time.
1 sur 5
par un voyageur

Publié le 17 févr. 2024 sur Expedia
Alot of bugs,rushing me to checkout
Commentaires de Gestion de l’hôtel
20 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Qiheng,Guest feedback is always appreciated and welcome, so thank you for sharing your comments. What you have described is not a typical experience on our property, and we were quite surprised to read your remarks. Our property is routinely serviced by a professional pest management company to ensure that these are not concerns our guests have. That said, we have notified them of your remarks so that they can ensure everything is as it should be. We hope to have another opportunity to welcome you back and impress you with the stay you expected.