Ratings based on 897 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 7, 2024
Comment from Hotel Management
Jun. 10, 2024 by Hyatt Place Chesapeake/Greenbreir, Hotel Management
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.
by A traveller
Posted Mar. 20, 2024 on Expedia
Comment from Hotel Management
Apr. 11, 2024 by Hyatt Place Chesapeake/Greenbrier, Hotel Management
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.
by A traveller
Posted Mar. 19, 2024 on Hotels
Comment from Hotel Management
Mar. 21, 2024 by Hyatt Place Chesapeake/Greenbrier, Hotel Management
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.
by A traveller
Posted Mar. 18, 2024 on Hotels
Great time. Mini staycation to celebrate friend's Birthday!!!
Comment from Hotel Management
Mar. 19, 2024 by Hyatt Place Chesapeake/Greenbrier, Hotel Management
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.
by A traveller
Posted Mar. 18, 2024 on Expedia
I love the staff at this particular Hyatt hotel. They are always professional, the hotel including the rooms are well kept.
Comment from Hotel Management
Mar. 19, 2024 by Hyatt Place Chesapeake/Greenbrier, Hotel Management
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words, which will be celebrated with the entire team.
by A traveller
Posted Mar. 12, 2024 on Expedia
Comment from Hotel Management
Apr. 1, 2024 by Hyatt Place Chesapeake/Greenbrier, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
by A traveller
Posted Mar. 11, 2024 on Expedia
Comment from Hotel Management
Mar. 13, 2024 by Hyatt Place Chesapeake/Greenbrier, Hotel Management
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.
by A traveller
Posted Mar. 3, 2024 on Expedia
Everything about this hotel was great in a nice area and not far away from shopping and eating
Comment from Hotel Management
Mar. 4, 2024 by Hyatt Place Chesapeake/Greenbrier, Hotel Management
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.
by A traveller
Posted Mar. 1, 2024 on Expedia
We generally love Hyatt location but sometimes it's obvious which ones are newer and which ones... aren't. This one was the latter. May have just been the timing BUT the guests who stayed above us were incredibly loud all throughout the night and it sounded like there were gymnastics happening throughout the room and hallways 24/7. Also, when you look up this location you find 3-4 different phone numbers for it, only one of which is for active reservations, which was frustrating when trying to get in touch to ask if early check-in was allowed (while we were still on the road, driving 4 hours for a wedding). All in all, it wasn't terrible, but we likely would try other hotels before staying at this one again since there are so many options in the area.
Comment from Hotel Management
Mar. 4, 2024 by Hyatt Place Chesapeake/Greenbrier, Hotel Management
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
by A traveller
Posted Feb. 28, 2024 on Expedia
Staff were professional, courtesy & willing to help when needed.
Comment from Hotel Management
Feb. 29, 2024 by Hyatt Place Chesapeake/Greenbrier, Hotel Management
Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words, which will be celebrated with the entire team.
