See all properties

Hotel Grand Marlon

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hotel Grand Marlon

Junior Suite
Lobby sitting area
Front of property - evening/night
Outdoor pool
Flat-screen TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Juárez No. 88, Chetumal, QROO, 77000
  • Place, Museo de la Ciudad
    ‪5 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪8 min walk‬
  • Place, Palacio Municipal De Othon P. Blanco
    ‪10 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

In-room safe, iron/ironing board, free WiFi

Executive Room

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Standard Triple Room

  • Sleeps 4
  • 2 Double Beds

You may also like

Ad

City Express by Marriott Chetumal

Chetumal
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,008 reviews
The price is CA $94
CA $107 total
includes taxes & fees
Apr 17 - Apr 18
City Express by Marriott Chetumal

About the area

Chetumal

In Chetumal .Within a 10-minute walk of the hotel, you'll find Museo de la Ciudad and Explanada de la Bandera. Palacio de Gobierno and Malecón de Chetumal are also within half a mile (1 km).

What's nearby

  • Museo de la Ciudad - 5 min walk - 0.4 km
  • Chetumal Ferry Terminal - 8 min walk - 0.7 km
  • Palacio de Gobierno - 8 min walk - 0.7 km
  • Palacio Municipal De Othon P. Blanco - 10 min walk - 0.8 km
  • Museum of Maya Culture - 10 min walk - 0.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive

Restaurants

  • ‪hot dogs de la obregon - ‬4 min walk
  • ‪Sergio's Pizzas - ‬5 min walk
  • ‪Los Comales - ‬4 min walk
  • ‪Marisquería El Taco Loco - ‬6 min walk
  • ‪El Poblanito - ‬5 min walk

About this property

Hotel Grand Marlon

3-star guestrooms with free WiFi
Hotel Grand Marlon offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and room service (during limited hours) are also featured at Hotel Grand Marlon.

Smoking is allowed in designated areas at this 3-star Chetumal hotel.

  • 34 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Grand Marlon offers 34 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Outdoor pool
Fiesta Inn Chetumal Hotel
Chetumal
  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,010 reviews
The price is CA $134
CA $154 total
includes taxes & fees
Apr 18 - Apr 19
Fiesta Inn Chetumal Hotel

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 145 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand Marlon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 145 for adults and MXN 145 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Marlon
Grand Marlon Chetumal
Hotel Grand Marlon
Hotel Grand Marlon Chetumal
Hotel Marlon
Marlon Hotel
The Grand Marlon Chetumal, Mexico - Quintana Roo
The Grand Marlon Hotel Chetumal
Hotel Grand Marlon Hotel
Hotel Grand Marlon Chetumal
Hotel Grand Marlon Hotel Chetumal

Hotel Grand Marlon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 273 out of 703 reviews
Rating 8 - Good. 218 out of 703 reviews
Rating 6 - Okay. 121 out of 703 reviews
Rating 4 - Poor. 49 out of 703 reviews
Rating 2 - Terrible. 42 out of 703 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Owen

Stayed 1 night in Dec 2025

6/10 Okay

Peter James

Nearby Restaurants
Stayed 1 night in Dec 2025

8/10 Good

Jessi

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

4/10 Poor

Ervin

Travelled with partner
Liked: Cleanliness
Beds were uncomfortable. Wifi was not working 90% of the time.
Stayed 1 night in Dec 2025

10/10 Excellent

Delvin

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and secure parking.
Stayed 1 night in Dec 2025

10/10 Excellent

Norman, Miami

Liked: Cleanliness, amenities, property conditions & facilities
The check-in clerk was very polite and the room is spacious, clean, and overall comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Lorraine

Stayed 1 night in Dec 2025

8/10 Good

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service
Good parking and location. The restaurant makes this place really good. For breakfast, room service and dinner.
Stayed 2 nights in Nov 2025

8/10 Good

Frank Gordon

Travelled with family and small children
Liked: Cleanliness
Good parking. Nice size room. Well located for most of Chetumal.
Stayed 2 nights in Oct 2025

4/10 Poor

Hillary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms need television
Stayed 2 nights in Oct 2025

6/10 Okay

Paul

Travelled with group
Disliked: Cleanliness
Ok
Stayed 1 night in Oct 2025

8/10 Good

Frank Gordon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All the plug sockets are tired and don’t hold plugs any more. Maybe they should be replaced throughout the hotel.
Stayed 1 night in Oct 2025

8/10 Good

Frank Gordon

Liked: Cleanliness
Disliked: Staff & service
The Grand Marlon hotel is my go to place in Chetumal. Previously it had bad wi-fi for an extended period. That problem now appears to have been fixec
Stayed 2 nights in Oct 2025

10/10 Excellent

robert

Stayed 1 night in Oct 2025

6/10 Okay

Erdal

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Easy ro find
Stayed 1 night in Oct 2025

6/10 Okay

Justina

Stayed 1 night in Sep 2025

8/10 Good

Frank Gordon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I always stay at this property when I visit Chetumal. Parking is good. The rooms are good. Location is easily findable. Restaurant is good. Has a nice small pool.
Stayed 1 night in Aug 2025

4/10 Poor

Therese

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The location was ok
Stayed 1 night in Aug 2025

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good as expected
Stayed 1 night in Aug 2025

4/10 Poor

Anthony

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Arrived early (45 minutes) and understandably our rooms were not ready so we sat and relaxed in the hotel bar/restaurant and waited until our scheduled check in time and were told our rooms were now ready. We received our keys and remotes and went to our room. We walked into a room that hadn’t even been touched by anyone except the last guests! We informed front desk staff and were told they would get the room ready for us. Luckily we were able to leave our baggage in another room we had reserved that actually was ready and we came back a few hours later and the room was ready. The website states there is a hot tub which is not true! This was one of the main reasons why we chose to stay there instead of other much nicer hotels in the area that we have previously stayed at. It’s simply a small portion of the pool that resembles a hot tub. The restaurant/bar was nice and the food and selections were reasonably priced and the meals we had were good. Waiters and bartenders were very friendly and efficient with exception of the person who ran the register and she was terrible! I had to insist on running my payment repeatedly and once I showed her how to use their own credit card machine it cleared perfectly. When we returned later that evening for dinner and drinks once again she was unable to process the payment and was very abrupt and argumentative and they had to transfer our bill to the front desk and yes the payment was processed flawlessly on their first attempt.
Stayed 1 night in Aug 2025

6/10 Okay

Yamani

Travelled with family
Parking options limited. Paid parking but no reservations
Stayed 1 night in Aug 2025

6/10 Okay

Kersten

Travelled with family, Travelled with partner
Liked: Staff & service
Other guests can be noisy and we would hear in our rooms but was not hotel fault. Would come back again.
Stayed 2 nights in Jul 2025

8/10 Good

Perez

Stayed 1 night in Jul 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our suite
Stayed 1 night in Jul 2025

10/10 Excellent

Endu

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 2 nights in Jun 2025