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citizenM Chicago Downtown

4.0 star property
4-star hotel near Michigan Avenue

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Photo gallery for citizenM Chicago Downtown

Terrace/patio
Room, 1 King Bed, City View | View from room
Daily buffet breakfast (USD 20.00 per person)
Exterior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
80 East Wacker Place, Chicago, IL, 60601
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Chicago Riverwalk
    ‪2 min walk‬
  • Place, Millennium Park
    ‪5 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(419 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(30 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Chicago

Central Chicago getaway .A stay at this Downtown Chicago hotel places you steps from Chicago Riverwalk and a 5-minute walk from Michigan Avenue. Also, Millennium Park is within half a mile (1 km) and Lake Michigan is within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • State Street - 3 min walk - 0.3 km
  • Millennium Park - 5 min walk - 0.4 km
  • Chicago Theatre - 5 min walk - 0.4 km

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Smashburger - ‬2 min walk
  • ‪Sweetwater Tavern & Grille - ‬1 min walk
  • ‪Bar Pendry - ‬1 min walk

About this property

citizenM Chicago Downtown

4-star hotel near Michigan Avenue
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Chicago Downtown also features a fitness center, coffee/tea in a common area, and express check-in.

This 4-star Chicago hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 10 levels
  • Built in 2022
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

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  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 3,100 reviews
The price is CA $135
CA $159 total
includes taxes & fees
Dec 16 - Dec 17
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (60 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

citizenM Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3039 out of 4025 reviews
Rating 8 - Good. 626 out of 4025 reviews
Rating 6 - Okay. 191 out of 4025 reviews
Rating 4 - Poor. 78 out of 4025 reviews
Rating 2 - Terrible. 91 out of 4025 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Athena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to downtown. Hotel was nice but everything was controlled by an ipad and it made turning on and off the lights pretty annoying. Room was small but we didnt spend.much time in it. Bar was WAY overpriced. Drinks were about teipple that of any nearby bar or restaurant. Live muaic was cool.
Stayed 3 nights in Sep 2025

10/10 Excellent

ERICA, Diamond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Within walking distance to nearly everything.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short anniversary get-a-way with the hubs. Perfect for walking, dining, and convenient to the L. Thank you for a great stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

Herbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing I'll be back for future visits
Stayed 2 nights in Aug 2025

10/10 Excellent

Amber Anabell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights and enjoyed our stay. The rooms were very clean and the use of the iPad in the room was a plus. We really enjoyed being able to adjust the lights from our fingertips. All staff were very friendly and hotel was in excellent location. I would highly recommend and would visit again.
Stayed 4 nights in Aug 2025

8/10 Good

Rudy Arzola Silva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nafis

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience and the hotel is right in the heart of downtown and walking distance to a lot of different things. Best thing is the staff they are extremely nice and try’s to accommodate as much as they able to. One of the more affordable options in downtown. I would say the only negative thing are the rooms they are extremely small and not good for a family with small kids it’s very crammed. Otherwise would come back with me and the wife.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was cool and had lots of interactive art and amenities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Paul Wm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the 4th floor with limited signage in front. Parking is two blocks away at $50 a day. I arrived in the middle of a heavy rain storm. They handed me an umbrella for the walk back. Facility is immaculate and perfect if you are not driving.
Stayed 1 night in Aug 2025

10/10 Excellent

Mya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 3 nights in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, location was ideal, and staff was helpful/friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people friendly staff

Stayed 3 nights in Aug 2025

10/10 Excellent

Gordon

Stayed 1 night in Aug 2025

10/10 Excellent

Xiuqi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent bedroom for good night sleep with all the techniques to control the light and window blinds.
Stayed 3 nights in Aug 2025

10/10 Excellent

BRIANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was fast and easy. Being able to control the room with tablet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the contemporary look of the hotel. Staff was nice and professional. Loved the area.
Stayed 3 nights in Aug 2025

8/10 Good

erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely offer slipper and water for room.
Stayed 3 nights in Aug 2025