Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2023 par General Manager, Gestion de l’hôtel
Dear Therese,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook near I-88, I-290, I-294 Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
par un voyageur
Séjour agréable !
Publié le 28 mai 2018 sur HotelsHôtel propre. Les chambres sont confortables et le jardin de l'hôtel était très agréable.
Nous avons trouvé que ce n'était pas compliqué de rejoindre le centre ville de Chicago. Nous mettions entre 24 et 30 minutes en voiture en fonction du trafic. Le quartier dans lequel est situé l'hôtel semble être un quartier calme et paisible.
Pour les aspects négatifs, il y a dans un premier temps l'odeur un peu désagréable de la chambre qui semble pourtant propre. Enfin, nous avons trouvé que la chambre était mal insonorisée. En effet, nous avions une chambre en rez-de-chaussée et située juste à côté de la porte extérieure ; nous entendions donc les allées et venues de tout le monde et cela nous a empêché de dormir.
Commentaires de Gestion de l’hôtel
1 juin 2018 par Raminta, Gestion de l’hôtel
Dear Guest,
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services.
par un voyageur de Markesan
Publié le 12 avr. 2024
Jermaine is a great host!
Commentaires de Gestion de l’hôtel
12 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Laverne,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 févr. 2024 par LR. GUEST SERVICES , Gestion de l’hôtel
Hello Trecie, thanks for staying with us. We are happy to know that you had an enjoyable stay with us and appreciate your feedback. Looking forward to seeing you again.
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par LR. GUEST SERVICES , Gestion de l’hôtel
Dear Glenda, we loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive comments. We look forward to seeing you visit with us soon and have an even greater experience.
par un voyageur
Trip ruined!!!
Publié le 13 févr. 2024 sur HotelsHave stayed here in the past & it was ok, but it was during the week.
Over the weekend it was crazy. Kids running in the halls, screaming, TV’s so loud we couldn’t sleep at all. We left at 5:00am. Trip ruined due to other very rude customers
Commentaires de Gestion de l’hôtel
14 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Kelly,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par General Manager, Gestion de l’hôtel
Dear Kenneth,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
par un voyageur
Looking Forward to Coming Back
Publié le 12 févr. 2024 sur HotelsAll Good, I'm a return customer
Commentaires de Gestion de l’hôtel
13 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Jim,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook . We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
par un voyageur
Just ok.
Publié le 12 févr. 2024 sur HotelsCould not sleep at all because kids were running up & down the hall & the peoples tv in the next room was blaring all night.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par LR Guest Services , Gestion de l’hôtel
Dear Kelly, thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you back.
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Everything was great. The staff is great. The property was clean parking free. They have a continental breakfast but it’s not free but that was OK. At least they offer something I had a great time.
Commentaires de Gestion de l’hôtel
9 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Felicia,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
