Ratings based on 907 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 21, 2024
Check in was easy and the front desk attendant was very polite. Room and entire property are very clean.
Comment from Hotel Management
Apr. 22, 2024 by Mary M., GM, Hotel Management
Matthew,Thank you for your amazing review of our front desk and our very clean hotel. We appreciate your business. Please come back soon!
by A traveller
Posted Mar. 10, 2024
Comment from Hotel Management
Mar. 14, 2024 by Mary M., GM, Hotel Management
Danial,Thank you for the wonderful review!Please come back to visit us again soon.
by A traveller
Great Stay with a Family
Posted Jan. 22, 2024 on HotelsFantastic location for a family trip. Tons of food/shopping options. The hotel is newly renovated. Check in was quick and painless. Room was clean and well stocked with towels and blankets. Pool was clean and a great way for the kids to burn off energy. Starbucks in the lobby was an awesome start to the day. A great stay and would highly recommend.
Comment from Hotel Management
Jan. 23, 2024 by Mary M., GM, Hotel Management
Anonymous,We are so glad you had a fantastic stay for your family trip! I will be sure to share your wonderful review with the team. Please come back soon!
by A traveller
Posted Jan. 21, 2024 on Expedia
Overall the place was very nice and rooms were well maintained. However, we were across from an extremely loud family and we had to call the front desk and complain. They never got more quiet and the hotel, did nothing about it. Extremely disappointed with the experience
Comment from Hotel Management
Jan. 23, 2024 by Mary M., GM, Hotel Management
Zade,Thank you for taking the time to complete your survey. We are so glad that you found our hotel to be very nice and our rooms to be well maintained. Our staff will continue to try harder when other guests disrupt your stay. We hope you come back soon.
by A traveller
Posted Jan. 20, 2024 on Expedia
A fantastic stay while we celebrated our Sailor’s graduation. They even had print out packets which gave all of the info we needed for ticket pickup, maps, and information about drop off / base locations for the Sailors. Nearby places to walk and eat. Spacious rooms, very hot water and a pool, hot tub and gym to boot. Friendly staff, a cafe downstairs with Starbucks coffee. This is a great choice for your graduation event!
Comment from Hotel Management
Jan. 23, 2024 by Mary M., GM, Hotel Management
Jordan,Congratulations on your Sailor's graduation! You must be so incredibly proud. We appreciate your time in completing this survey as it is so important to us.
by A traveller
Posted Jan. 18, 2024 on Hotels
We had a nice time. Disappointed that worker did not show up therefore during snowstorm we did not have food or drink service.
Comment from Hotel Management
Jan. 18, 2024 by Mary M., GM, Hotel Management
Shannon,Thank you for the wonderful review!I'm so sorry that my staff associate was not able to make it in during the snowstorm. Please let me know when you return so that I can buy you a complimentary drink! Thank you for choosing Courtyard!
by A traveller
Posted Jan. 13, 2024 on Expedia
Great guest service. Thank you Erin
Comment from Hotel Management
Jan. 18, 2024 by Mary M., GM, Hotel Management
Flint,Thank you for your review and thank you for recognizing Erin for her service! Please come back again soon.Thank you for choosing Courtyard!
by A traveller
Posted Jan. 11, 2024 on Hotels
Comment from Hotel Management
Jan. 11, 2024 by Mary M., GM, Hotel Management
Felicia,Thank you for the wonderful review!Please come back again soon.
by A traveller
GREAT
Posted Dec. 29, 2023 on HotelsWow! Super convenient hotel with very friendly staff. Very clean. Room was comfortable and welcoming. I couldn't get the balcony door open but it's December so I didn't bother asking. Pool area is nice but watch your step it's very slippery. This is the best hotel especially for the price I have stayed at in a very long time. I will definitely be back.
Comment from Hotel Management
Dec. 29, 2023 by Mary M., GM, Hotel Management
Philip,Thank you so much for the wonderful review! We hope you come back to stay with us again soon.We have added caution signage to the pool floor for safety and would be happy to check the balcony door to make sure it is working properly.
by A traveller
Posted Dec. 11, 2023 on Expedia
Stayed here after a show at the theater. Enjoyed the whirlpool and pool. Walked to breakfast at a neighboring restaurant. Comfortable accommodations.
Comment from Hotel Management
Dec. 13, 2023 by Mary M., GM, Hotel Management
Kristin,So glad you enjoyed our whirlpool and pool after your show. Please come back again soon!
