Ratings based on 954 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Mar. 31, 2024 by Kevin S., Hotel Management
I apologize your stay was less than satisfactory. If there is anything I can do to make your next stay better, please let me know.
by A traveller
Posted Feb. 19, 2024 on Expedia
Better costumer service
Comment from Hotel Management
Feb. 19, 2024 by Front Desk Supervisor, Hotel Management
Oscar,Thank you for your feedback of your recent visit with us. We are sorry to hear that your stay was not everything that it should be. We appreciate you bringing your concerns to our attention and we will be working with our team members to ensure something similar does not occur again in the future. We hope you give us another chance in the future to exceed your expectations.
by A traveller
Posted Jan. 29, 2024 on Hotels
Stayed for a quick one night stay to let kids swim in pool. Service was top-notch from all staff, front desk staff was very friendly. Nice to have a door separating bedroom from main area.
Comment from Hotel Management
Feb. 19, 2024 by Front Desk Supervisor, Hotel Management
Michael,Thank you so much for your feedback about your recent stay. We are delighted to hear how much you enjoyed your interactions with our staff and your room.We hope to see you again in the future!
by A traveller
Posted Jan. 7, 2024 on Hotels
The heat didn’t work so well for the weather
Comment from Hotel Management
Jan. 27, 2024 by Kevin S., Hotel Management
I will look into what was wrong with the heat in your room. Thank you for choosing Hyatt House!
by A traveller
Posted Jan. 2, 2024 on Hotels
Comment from Hotel Management
Jan. 27, 2024 by Kevin S. , Hotel Management
Thank you for choosing Hyatt House.
by A traveller
Posted Dec. 25, 2023 on Hotels
Comment from Hotel Management
Jan. 27, 2024 by Kevin S. , Hotel Management
Thank you for choosing Hyatt House!
by A traveller
Posted Dec. 18, 2023 on Hotels
Comment from Hotel Management
Dec. 18, 2023 by Kevin S., Hotel Management
We are glad you enjoyed your stay with us. Thank you for choosing Hyatt House!
by A traveller
Posted Dec. 18, 2023 on Hotels
Bed and pillows were literally like cotton candy, room smelled like smoke. Did notify front desk and nothing was done about it.
Comment from Hotel Management
Dec. 18, 2023 by Kevin S., Hotel Management
I apologize your stay was less than satisfying. I will look into the issues you had with your room. Thank you for sharing the experience with us.
by A traveller
Posted Dec. 17, 2023 on Hotels
Comment from Hotel Management
Dec. 18, 2023 by Kevin S., Hotel Management
We are glad you enjoyed your stay with us. Thank you for choosing Hyatt House!
by A traveller
Posted Dec. 17, 2023 on Expedia
Comment from Hotel Management
Dec. 18, 2023 by Kevin S., Hotel Management
We are glad you enjoyed your stay with us. Thank you for choosing Hyatt House!
