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Holiday Inn Chicago O'Hare Area by IHG

3.0 star property
3-star hotel near Donald E. Stephens Convention Center

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Photo gallery for Holiday Inn Chicago O'Hare Area by IHG

Exterior
Property amenity
Exterior
Breakfast, lunch and dinner served
Standard Room, 2 Queen Beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service

Explore the area

View in a map
5615 North Cumberland Avenue, Chicago, IL, 60631
  • Place, Donald E. Stephens Convention Center
    ‪3 min drive‬
  • Place, Rosemont Theatre
    ‪3 min drive‬
  • Place, Fashion Outlets of Chicago
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility)

8.6 out of 10
Excellent
(14 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(44 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

7.4 out of 10
Good
(23 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Chicago

O'Hare stay.Your stay at this O'Hare hotel places you within 3 miles (5 km) of Donald E. Stephens Convention Center and Rosemont Theatre. Parkway Bank Park Entertainment District and Fashion Outlets of Chicago are also within 3 miles (5 km).

What's nearby

  • Donald E. Stephens Convention Center - 3 min drive - 3.2 km
  • Rosemont Theatre - 3 min drive - 3.6 km
  • Rivers Casino - 3 min drive - 4.6 km
  • Fashion Outlets of Chicago - 4 min drive - 5.0 km
  • Allstate Arena - 4 min drive - 5.7 km

Getting around

  • Niles Edison Park Station - 5 min drive
  • Cumberland Station - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 12 min drive

Restaurants

  • ‪Sultan Kebab & Bakery - ‬17 min walk
  • ‪Hooters - ‬11 min walk
  • ‪Dunkin' - ‬10 min walk
  • ‪Lin's Mandarin Chinese Restaurant - ‬14 min walk
  • ‪Chicago Marriott Ohare Conceirge Lounge - ‬15 min walk

About this property

Holiday Inn Chicago O'Hare Area by IHG

3-star hotel near Donald E. Stephens Convention Center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5264 square feet (489 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Chicago O'Hare Area by IHG. A roundtrip airport shuttle is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

  • 245 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 5264 sq ft of conference space
  • 489 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Chicago O'Hare Area by IHG offers 245 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 9:00 PM at scheduled times
  • Free self parking on site
  • Extended parking on site (USD 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.95 per person
  • Extended parking fee: USD 20 per day
  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn
Holiday Inn Hotel O'Hare
Holiday Inn O'Hare
O'Hare Holiday Inn
Holiday Inn O'Hare Hotel Chicago
Holiday Inn O'Hare Hotel
Holiday Inn O'Hare Chicago
Holiday Inn Chicago o`Hare Hotel Chicago

Holiday Inn Chicago O'Hare Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 477 out of 1008 reviews
Rating 8 - Good. 216 out of 1008 reviews
Rating 6 - Okay. 136 out of 1008 reviews
Rating 4 - Poor. 85 out of 1008 reviews
Rating 2 - Terrible. 94 out of 1008 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

MARY, Susanville

Stayed 3 nights in Sep 2025

10/10 Excellent

Arunkumar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is convenient near the airport. The hotel also has a shuttle to the airport. The rooms are clean. I stay there once a year for my business trip.
Stayed 2 nights in Aug 2025

10/10 Excellent

Norma

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything from the service to the breakfast. Would love to come back.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Stayed 5 nights in Jun 2025

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room key malfunctioned multiple times. Otherwise a great stay.
Stayed 3 nights in Mar 2025

8/10 Good

Fenggui

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bed and clean bathroom
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Close to airport is only good thing.

The carpet in room is horrible. I had hot water for one day out of the 3 day stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria Linda

Liked: Cleanliness, staff & service, property conditions & facilities
affordable price
Stayed 2 nights in Jun 2025

10/10 Excellent

Gururaja

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to Public Transportation (Blue CTA line), Free Parking a plus point.
Stayed 4 nights in Jun 2025

10/10 Excellent

Manue

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Jason

Stayed 4 nights in Jun 2025

8/10 Good

Tou

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David, Madison

Stayed 1 night in Jun 2025

10/10 Excellent

susana

Stayed 5 nights in May 2025

2/10 Terrible

uzma

My three-day stay was exceptionally dissatisfying. The staff's demeanor was consistently unprofessional and discourteous. The fifth floor, where my accommodations were situated, appeared poorly maintained, suggesting some rooms may have been designated for hotel staff. Persistent noise from loud conversations was a significant issue, and my attempts to address it yielded no resolution. The permanent closure of the pool, a detail not disclosed prior to my arrival, was a considerable letdown and would have deterred my booking. I urge caution to anyone considering this hotel until significant improvements are made to staff professionalism and training. I assigned a one-star rating solely due to the unavailability of a zero-star option
Stayed 3 nights in Jun 2025

8/10 Good

Aneesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rolando

Stayed 1 night in Jun 2025

8/10 Good

Erin

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Myra

Stayed 2 nights in Jun 2025

2/10 Terrible

Robert

Don’t bother taking the shuttle unless you want to wait hours and stress out.
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Stayed 3 nights in Jun 2025

10/10 Excellent

Mariama

Stayed 1 night in Jun 2025

2/10 Terrible

KennethA

Stayed 1 night in Jun 2025

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025