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Sonder by Marriott Bonvoy Market Hall Apartments West Loop

3.5 star property
3.5-star Art Deco aparthotel near United Center

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Photo gallery for Sonder by Marriott Bonvoy Market Hall Apartments West Loop

1 bedroom, individually decorated, individually furnished, desk
Lobby lounge
Full-size fridge, electric kettle, cookware/dishes/utensils
50-inch flat-screen TV with digital channels, TV, streaming services
50-inch flat-screen TV with digital channels, TV, streaming services

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1436 West Randolph Street, Chicago, IL, 60607
  • Place, United Center
    ‪13 min walk‬
  • Place, Michigan Avenue
    ‪3 min drive‬
  • Place, Chicago Riverwalk
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, City View

50-inch flat-screen TV with digital channels, TV, streaming services

Apartment, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed

1 bedroom, individually decorated, individually furnished, desk

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

Full-size fridge, electric kettle, cookware/dishes/utensils

Studio, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

Downtown Chicago stay.Your stay at this Downtown Chicago aparthotel places you within 2 miles (3 km) of United Center and Willis Tower. Chicago Riverwalk and Michigan Avenue are also within 3 miles (5 km).
View more Aparthotels in ChicagoOpens in a new window

What's nearby

  • United Center - 13 min walk - 1.1 km
  • Willis Tower - 2 min drive - 2.5 km
  • Michigan Avenue - 3 min drive - 3.6 km
  • Chicago Riverwalk - 3 min drive - 3.6 km
  • Millennium Park - 4 min drive - 3.9 km

Getting around

  • Chicago Western Avenue Station (Milwaukee District-West) - 3 min drive
  • Ashland Station (Green Line) - 4 min walk
  • Chicago Midway Airport (MDW) - 39 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Billy Goat Tavern - ‬6 min walk
  • ‪Small Cheval- Fulton Market - ‬4 min walk
  • ‪Bottom Lounge - ‬2 min walk
  • ‪Dunkin' - ‬6 min walk

About this property

Sonder by Marriott Bonvoy Market Hall Apartments West Loop

3.5-star Art Deco aparthotel near United Center
Sonder by Marriott Bonvoy Market Hall Apartments West Loop offers its guests a nightclub, a fitness center, and concierge services. WiFi is free in public spaces.

This 3.5-star Chicago aparthotel is smoke free.

  • 50 guestrooms or units
  • 5 levels
  • Nightclub
  • Concierge
  • Elevator
  • No smoking on site
Sonder by Marriott Bonvoy Market Hall Apartments West Loop offers 50 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include desks. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers and cookware/dishes/utensils.

Bathrooms include bathtubs or showers and complimentary toiletries. 50-inch flat-screen televisions come with digital channels.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Nightclub
  • Streaming services

Laundry

  • Laundry detergent

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Concierge services

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 5 floors
  • 50 units
  • Art Deco architecture
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sonder Market Hall

Sonder by Marriott Bonvoy Market Hall Apartments West Loop Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 198 out of 372 reviews
Rating 8 - Good. 78 out of 372 reviews
Rating 6 - Okay. 27 out of 372 reviews
Rating 4 - Poor. 19 out of 372 reviews
Rating 2 - Terrible. 50 out of 372 reviews

9.0/10

Cleanliness

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Eliot

Liked: Cleanliness
Disliked: Property conditions & facilities
The elevator had broken down and the stairs were a challenge with luggage but the room was nice, good quality gym and the local options were great.
Stayed 1 night in Jun 2025

2/10 Terrible

Trent

Travelled with group
Disliked: Property conditions & facilities
Forced to stay somewhere else with no parking nearby
Stayed 1 night in Jun 2025

8/10 Good

Tialena

Liked: Cleanliness, amenities, property conditions & facilities
I would rate 5 stars…but there were a couple things that brought this rating to a 4 for me. 1. The loud music from the complex directly next door. There were nights where I couldn’t sleep because it was soooo loud from pool parties/events. I know that has nothing to do with Sonder, but the location isn’t the quietest. 2. My final night before checkout I was woken up in the middle of the night by false fire alarms. The first time it went off for like 5-7 minutes. Then as I’m falling back asleep it goes off again….that was annoying.
Stayed 4 nights in Jun 2025

2/10 Terrible

Joseph

Travelled with partner
This hotel is in the same building as a night club so don’t expect to get a good nights sleep. I never submit reviews but this experience was so bad I wanted to warn people about this. The music was so loud we had to move the mattress into the common space area and sleep with the sound machine on full blast. We notified Sonder about this and they told us all they could do was charge us more money to move our room. Terrible customer service.
Stayed 1 night in Jun 2025

2/10 Terrible

Emily

Business traveller
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Loranda

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
It was comfortable and felt like hotel/apartment living. Communication with Sonders was easy and see less. They where responsive when concerns and questions needed to be answered. They went above and beyond to help when needed. Only downside is when young adults/ kids caused the fire alarm to go off at 4 in the morning the day of my departure. Even that was handled well by the Sonders team. Highly recommend and would stay with them again.
Stayed 2 nights in Jun 2025

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness
They didn’t have a clean room for me when I showed at 8 pm. They then sent me to a room that was occupied and finally said at 10 pm there is no room. Also with their “Marriott update the mobile app doesn’t work unless you book through Marriott…
Stayed 3 nights in Jun 2025

10/10 Excellent

Steva

Liked: Cleanliness, room comfort
Great location. Walkable to several great bars and restaurants. Quiet at night. The room was spacious, clean, and comfortable. I didn’t use it but was thrilled to see a washer in unit. 10/10 would recommend.
Stayed 2 nights in Jun 2025

8/10 Good

Makayla

Stayed 3 nights in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for what I needed it for. I stayed almost two weeks. One block from the train to get downtown, and an easy walk up Randolph to all the dining and shops in the West Loop. The place is great, with all appliances, including a clothes washer/dryer combo that makes a longer stay easy. The bed was very comfortable. The place is in great condition and updated. You do hear the L train going by all day and night, but I slept soundly with earplugs (bring some). I would definitely stay there again, and will consider other locations if they are as nice and comfortable as this one.
Stayed 10 nights in May 2025

2/10 Terrible

Brian

Disliked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Lore

Stayed 4 nights in Jun 2025

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near train station, very nice and well designed studio
Stayed 4 nights in May 2025

2/10 Terrible

Christine

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
The nightclub on the first floor was so loud it kept us from sleeping and we were on the fourth floor. Not only could you hear it, but you could feel it until two in the morning every night. No soundproofing, no insulation, very disappointed. Other people we met in the elevators had the same experience.Would never stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shannon

Stayed 2 nights in May 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, room comfort
Love this place!! Safe, quite and clean. Will stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

toben

Liked: Cleanliness, amenities, property conditions & facilities
Super cool spot in a great part of the city.
Stayed 2 nights in May 2025

8/10 Good

Kushalappa

Liked: Cleanliness, amenities, property conditions & facilities
The property is great. Nice neighborhood, walkable. Only grip the air conditioning takes a long time to cool.
Stayed 2 nights in May 2025

8/10 Good

LaBrandon

Liked: Cleanliness, property conditions & facilities
Great location — many restaurants and coffee shops in walking distance. Close to train station and spacious, clean rooms. Can be a little noisy with traffic and city sounds if you’re not used to those.
Stayed 3 nights in May 2025

10/10 Excellent

Jackson

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyshea

Liked: Cleanliness, amenities, property conditions & facilities
I loved it
Stayed 4 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort
As someone who hates to have to talk to people outside of work, the setup of the key code and housekeeping was perfect. I just had to show up and drop my bag in the luggage storage until it was time to check in. It’s in a great location when considering proximity and also peace and quiet. Will book again for feature stays
Stayed 2 nights in May 2025

4/10 Poor

andrea

Liked: Cleanliness, room comfort

Buyer beware!

Our hotel room was clean and the kitchen was well appointed. The bed was comfy and and tidy as well. HOWEVER, I would definitely hesitate to recommend staying here as there is a nightclub that was directly below our room. The middle of the night we were awoken (both nights) with very loud, raucous partiers, shouting and laughing and car horns(uber rides) jockeying for positions. The blowing hits were incessant. That’s too bad because other than that, for the price it was a fine place to stay. This was our second stay there. Not sure we’ll be back unless we get a room far away from the revelers
Stayed 3 nights in May 2025

8/10 Good

Toni

Liked: Cleanliness, property conditions & facilities
Property was very clean Passcode didn’t work at first getting into the room had to make a few attempts and then reached out through the chat option and then I was able to get it
Stayed 3 nights in May 2025

2/10 Terrible

Kyle

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Nightclub on first floor

Place looked great, lots of amenities, clean, beautiful space. However there was no front desk and kind of confusing to get booked in. WORST OF ALL after a long night in Chicago all we wanted to do was sleep but we were kept up until 4am from the night club on the first floor. Would not stay again unless i was there to party haha.
Stayed 1 night in May 2025