Ratings based on 60 Guest Reviews
![](/static/default/default/images/infosite/tvl-guest-review-icon.png)
4.9 Room cleanliness
5.0 Service & staff
5.0 Hotel condition
![](/static/default/default/images/infosite/tvl-guest-review-icon.png)
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Great location and property
Posted Nov. 2, 2023 on HomeAwayThe location is perfect for plans to the museums and easy access to Lake Shore Drive. It also has plenty of street parking.
by A traveller from Valrico, Florida
Great Location & Nice Place
Posted Oct. 5, 2023 on HomeAwayHad a great stay, property was located 10 minutes from the Convention Center and close enough to downtown.
by A traveller from Tucson, Arizona, USA
Great place!
Posted Sep. 23, 2023 on HomeAwayStayed at LaTrina and Valane's property for 4 days while helping our daughter into the UChicago dorm. Property was close to Hyde Park, super-clean, and had everything we needed. We met LaTrina in person - she was so helpful and has a sunny, delightful personality. Their Bronzeville neighborhood is lovely, quiet, and safe - it was perfect for two 50-somethings visiting from the southwestern US. We will definitely be back to Chicago to visit our kid, and will hope to stay at this VRBO again when we do!
by A traveller from Michigan
Girls weekend for my 50th
Posted Aug. 17, 2023 on HomeAwayStarting with the positive:
I wanted to go to Chicago to spend time with my best friend for my 50th.
The property owners communicated pretty well through messages. They were also understanding that the bus/train was extremely late. Inside the property for the most part was clean.
The inconsistencies with the advertising of the property:
1. The picture looks like guests would be staying upstairs. No mention of downstairs.
2. The place where guests stay is downstairs. Not enough lighting at all.
3. You go downstairs you press your code. Door opens. You would think you walked right into the rental. No. I walked in and the smell to the little storage area I would call it, smelled like mold. Like walking into an outdoor basement. No lights. Found the next door that I didn’t know was there, press in code. This is where you stay. Again, no lights on at all. Walked into the dark and many air fresheners. I viewed this too cover up the outdoor smell.
3. Property owner came downstairs. Took pictures of my license. Make sure it was who we are. Not needed.
4. Asked the owner how long it takes to get to downtown. Was told multiple times, 10 minutes. More like 30 minutes via UBER. Asked how to get into downtown. Take the green line. Again, told like 10 minutes, hour later. Had to jump on and off multiple lines.
5. Was told in a safe neighborhood. Safe neighborhoods don’t have bars on windows.
6. Left Friday August 11th. Didn’t feel safe. Too far out!
by A traveller
Family Vacation 2023
Posted Aug. 7, 2023 on HomeAwayHad a fantastic time at the property. Very clean and comfortable (for the few times we were there). Excellent trip!!
by A traveller
Relaxing, Quite, Clean, Safe, Wonderful :)
Posted Jul. 27, 2023 on HomeAwayGreat neighborhood: close to major freeways, food spots, and downtown.
I vacation at least 4 times a year, staying in many hotels and Airbnbs. My normal practice is to check in, deep clean before I could even consider resting. This home was by far one of the cleanest places I’ve stayed in.
Many homes are picture perfect, but up close and personal not so much…
Upon walking into this space, I could SMELL the fresh and clean. It was obvious they take the time to really sanitize between guests.
The host went through the proper check in process (the same as you would at a hotel) – It was nice to be greeted. I felt the experience was that of a 5-star establishment where the service is much more personable.
The communication was great, the host was a text/phone call away. Its apparent the host take pride in ensuring their visitors have a pleasant stay.
Each and every time I visit Chicago, I’ll be here at the Gem Garden.
by A traveller
Weekend in Chicago
Posted Jul. 17, 2023 on HomeAwayVery clean and spacious accommodations. A great place to stay just south of downtown.
by A traveller
Nice and comfortable place
Posted Jul. 8, 2023 on HomeAwayWe like the unit but the internet did not work well. Not much of a signal. Also we were charged 60 dollars extra for my sister and brother in law. I was surprise by that charge. I have never been charged extra for the alloted guest in a unit. I own a VRBO that sleeps 6 and would never charge extra unless there were more than six. It made the unit quite expensive for us.
by A traveller
Great stay in Chicago
Posted Jul. 3, 2023 on HomeAwayVery friendly host. Location is close to everything and parking was never a problem. Would stay here again!
by A traveller
Extremely Organized
Posted Jul. 2, 2023 on HomeAwayThe location was extremely organized and clean. We really enjoyed ourselves.