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The Chicago Hotel Collection River North

3.0 star property
3-star hotel near Michigan Avenue

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Photo gallery for The Chicago Hotel Collection River North

Signature Suite
Exterior
Lobby lounge
Lobby lounge
Signature Suite

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
312 W. Chestnut St., Chicago, IL, 60610
  • Place, State Street
    ‪7 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Water Tower Place
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Kitchenette

Premium bedding, individually decorated, individually furnished, desk

Deluxe Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Signature Queen

Signature Queen

Signature Queen

8.0 out of 10
Very good
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Quad

Premium bedding, individually decorated, individually furnished, desk

Signature Quad

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Bunk Beds

View all photos for Signature Loft

Signature Loft

Signature Loft

  • 48 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Twin Bunk Bed

View all photos for Classic Double

Classic Double

Classic Double

8.6 out of 10
Excellent
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Full

Premium bedding, individually decorated, individually furnished, desk

Classic Full

7.6 out of 10
Good
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double

Signature Double

Signature Double

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Kitchenette

Signature Kitchenette

Signature Kitchenette

  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Bunk Beds

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

7.2 out of 10
Good
(18 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Kitchenette

Premium bedding, individually decorated, individually furnished, desk

Premium Room, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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About the area

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and State Street. Lake Michigan and Chicago Riverwalk are also within 2 miles (3 km).

What's nearby

  • State Street - 7 min walk - 0.6 km
  • Michigan Avenue - 11 min walk - 1.0 km
  • Water Tower Place - 13 min walk - 1.1 km
  • 875 North Michigan Avenue - 15 min walk - 1.3 km
  • Chicago Riverwalk - 19 min walk - 1.6 km

Getting around

  • Millennium Station - 3 min drive
  • Chicago Station (Brown Line) - 3 min walk
  • Chicago Midway Airport (MDW) - 39 min drive

Restaurants

  • ‪Griddle 24 - ‬4 min walk
  • ‪Layla & Ringo’s - ‬4 min walk
  • ‪Headquarters Beercade - ‬3 min walk
  • ‪DJ’s Great Room - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

The Chicago Hotel Collection River North

3-star hotel near Michigan Avenue
WiFi is free in public spaces. A meeting room and coworking spaces are available. A fitness center, an arcade/game room, and coffee/tea in a common area are also featured at The Chicago Hotel Collection River North. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Game room or arcade
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • 1 conference room
The Chicago Hotel Collection River North offers 52 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 41.02 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 40-inch smart TV with premium digital channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's OpenKey mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 41.02 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

The Chicago Hotel Collection River North Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 267 out of 614 reviews
Rating 8 - Good. 113 out of 614 reviews
Rating 6 - Okay. 64 out of 614 reviews
Rating 4 - Poor. 56 out of 614 reviews
Rating 2 - Terrible. 114 out of 614 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lael

Stayed 1 night in Nov 2025

10/10 Excellent

Eliseo

Stayed 1 night in Nov 2025

10/10 Excellent

Lael

Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was great! Fun set up, clean, and modern. Front desk personnel was amazing and informative. Will stay again!
Stayed 1 night in Nov 2025

6/10 Okay

Thanmai

Stayed 2 nights in Sep 2025

10/10 Excellent

Mohamad

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 2 nights in Nov 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities
We rented two rooms for my daughter’s birthday day in Chicago. It was a great stay. Easy access to the metro. They helped me accommodate cars. Gave us unlimited coffee, tea, and hot chocolate. Receptionist was super friendly and helpful.
Stayed 1 night in Nov 2025

6/10 Okay

Eric

Came back the t
Stayed 1 night in Nov 2025

10/10 Excellent

Cornell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay friendly staff!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Crystal, Columbus

Stayed 1 night in Nov 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service
The room was nice and clean. The beds were comfortable and the bathroom was excellent.
Stayed 1 night in Nov 2025

2/10 Terrible

Patrick

Stayed 1 night in Nov 2025

4/10 Poor

Cindi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
discount hotel meals offered only at other locations
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodations for a group, at a nice price. Loved the decor.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was in great condition, the hotel was nice, and the staff was friendly.
Stayed 1 night in Nov 2025

4/10 Poor

Juan

Disliked: Staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Camalla

Liked: Cleanliness, property conditions & facilities
The staff was nice. The room had a smell to it but it was comfortable
Stayed 1 night in Oct 2025

2/10 Terrible

Krystal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was in a horrible location and it gives the appearance of human trafficking being part of their work.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Brianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room with the 3 bunk beds was really cool. The staff was great. However, the coffee counter as shown in the picture is permanently closed (we were really bummed about this) and we were also charged additional mandatory fees at check-in that we weren’t aware of while booking. Be prepared to add an additional $75 plus taxes /night to your stay when you check in.
Stayed 2 nights in Oct 2025

8/10 Good

Angel

Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only 2 pictures I took from the place
Stayed 1 night in Oct 2025

10/10 Excellent

Giselle

Stayed 1 night in Sep 2025

4/10 Poor

Christopher

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
This hotel backs up on to the train tracks and my room was extremely noisy. I also had trouble checking in and never really saw anyone on site the whole time we were there. There were also some weird things with the housekeeping, including not making my bed and only having the tiniest shampoo / body wash bottles. I don't know if it's a soft launch but it just wasn't great, especially given the price that we paid.
Stayed 3 nights in Oct 2025

8/10 Good

Benjamin

Stayed 1 night in Oct 2025