Ratings based on 885 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 16, 2024
Comment from Hotel Management
Apr. 17, 2024 by Front Desk, Hotel Management
Thank you! We cannot wait to welcome you back!
5 out of 5
by A traveller

Posted Jan. 31, 2024 on Hotels
Comment from Hotel Management
Feb. 8, 2024 by Front Desk, Hotel Management
Thank you for staying with us and your kind words!
4 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
Good customer service, friendly staff. Overpriced in my opinion.
Comment from Hotel Management
Feb. 8, 2024 by Front Desk, Hotel Management
Thank you for staying with us and for the feedback.
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
Friendly and lovely staff, beautiful accommodations. It was my Mothers 70th bday and they went beyond our expectations with accommodations and thoughtful birthday gestures. The concierge service is top tier, helpful and knowledgeable.
Comment from Hotel Management
Feb. 8, 2024 by Front Desk, Hotel Management
We are so delighted to have celebrated with you! Thank you for your kind words!
5 out of 5
by A traveller from Catawba Island

Posted Jan. 29, 2024 on Expedia
I loved everything about this property, from the room to the lobby to the staff. Excellent.
Comment from Hotel Management
Feb. 8, 2024 by Front Desk, Hotel Management
Thank you for the kind words and for staying with us!
5 out of 5
by A traveller from Medley

Posted Jan. 29, 2024 on Expedia
After going to chicago for over 20 years, this place is a refreshing change of hotels.
Comment from Hotel Management
Feb. 8, 2024 by Front Desk, Hotel Management
Thank you for the kind words and for staying with us!
4 out of 5
by A traveller from Brookfield

Posted Jan. 27, 2024 on Expedia
Roomy bedroom with Downtown views. Well maintain property…
Comment from Hotel Management
Feb. 8, 2024 by Front Desk, Hotel Management
Thank you for the kind words and for staying with us!
5 out of 5
by A traveller

Posted Jan. 27, 2024 on Expedia
Everyone was helpful and kind. Easy check in as well
Comment from Hotel Management
Feb. 8, 2024 by Front Desk, Hotel Management
Thank you for the kind words and for staying with us!
5 out of 5
by A traveller

Posted Jan. 25, 2024 on Expedia
Superb staff was very responsive.
Comment from Hotel Management
Feb. 8, 2024 by Front Desk, Hotel Management
Thank you for the kind words and for staying with us!
5 out of 5
by A traveller

Posted Jan. 25, 2024 on Expedia
Extremely attentive staff. Room was spacious and very comfortable. Daily steam and sauna was a great way to unwind. The weather was terrible in January for my first pilmigrage to Chicago. I intend to return in the summer.
Comment from Hotel Management
Feb. 8, 2024 by Front Desk, Hotel Management
Thank you for the kind words and for staying with us!