Ratings based on 339 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
68% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 22, 2024 on Expedia
4 out of 5
by A traveller

A little disappointed

Posted Oct. 9, 2023 on Hotels
Upon arrival, we requested to cancel breakfast for the first day and asked for a refund but was informed that this was not possible. The hotel had 1 elevator for 12 floors and the stairs were only for emergencies. This caused lines for the elevator going up and down. The layout of the serving stations at breakfast did not allow for guests to form lines and go in one direction. This caused guests to jump from one section to the next in a chaotic manner trying not to bump into each other. Overall, I don't think the hotel is designed well. Other than that, the room was good and comfortable.
4 out of 5
by A traveller

Posted May 25, 2023 on Expedia
数年ぶりに宿泊しました。 いつも朝食が美味しくて食べ過ぎてしまいます。以前の様に朝食のコーヒーをテイクアウト出来ると助かります。カップを有料にしても良いのではないでしょうか。 エレベーターから客室間の廊下のホコリが気になりました。
4 out of 5
by A traveller

Posted May 10, 2023 on Expedia
It has a nice outdoor public bath area for men
2 out of 5
by A traveller

価格の割に清潔感が。

Posted Aug. 3, 2021 on Hotels
ユニットバスから尿臭(トイレ周りに持参した除菌消臭剤を振ったが、しばらくすると再び臭っていたので換気口からの匂いかもしれない)、ベッドカバーもあちこちシミ付きなど 快適とは言いづらいと感じた。時節柄大浴場と朝食は使っていません。
Comment from Hotel Management
Aug. 28, 2021 by カンデオホテルズ茅野 フロント, Hotel Management
この度はカンデオホテルズ茅野にご宿泊頂き誠にありがとうございます。客室の清掃が行き届いておらず、ご不快な思いをさせてしまい大変申し訳ございませんでした。清掃方法の見直し、ならびに清掃後の確認の徹底により、このような事が起こらないようにさせて頂きます。ご意見いただきありがとうございました。
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 3, 2020 on Expedia
3 out of 5
by A traveller from Nagoya

Posted Aug. 11, 2020 on Expedia
The room was very small. Not much space for luggage. Hard to walk through to the table and fridge.
5 out of 5
by A traveller

Posted Feb. 25, 2020 on Expedia
Portable massager and Sky spa excellent facilities. Front desk staff can more friendly.
5 out of 5
by A traveller

Posted Feb. 20, 2020 on Hotels
Hotel felt very nice. Staff even spoke English. Rooftop Japanese bath was an big plus. Would definitely book again.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 8, 2020 on Hotels
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