Ratings based on 543 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 17, 2024 on Expedia
Everything was fine. Very clean, friendly service, great breakfast selection. The only negative was that I paid extra for a room with a jetted tub but I ran out of hot water while filling the tub and could never figure out how to turn on the jets.
by A traveller
Posted Feb. 13, 2024 on Expedia
Nice stay
by A traveller
Posted Feb. 4, 2024 on Hotels
Comment from Hotel Management
Feb. 7, 2024 by GM, Hotel Management
Thank you, Melynda,The staff and I, are so happy to hear that your stay with us was pleasant.
by A traveller
Posted Feb. 4, 2024 on Hotels
Comment from Hotel Management
Feb. 7, 2024 by GM, Hotel Management
I am so sorry that your stay with us was not very pleasant.How could we have made your stay better for you?
by A traveller
Posted Feb. 1, 2024 on Expedia
Was a brief but nice stay
by A traveller
Posted Jan. 30, 2024 on Expedia
It was OK. Old bars of soap on the bathtub surround. Rooms not updated. Pool was closed, we weren't told that when booking. Breakfast was above average, though! Family of manager? parked their vehicles in front, on the ingress/egress to the parking lot so you couldn't meet another car on the driveway.
Comment from Hotel Management
Feb. 7, 2024 by GM, Hotel Management
Greg, I parsley want to apologize for the way your room was at check-in as well as for staff parking in front of the ingress. I most definitely will be having a conversation with staff on these issues.
by A traveller
Posted Jan. 28, 2024
Floor in 1st room was soaking wet so got be room. Long hairs on back of toilet and old chips behind futon. Bed sheets were nice and clean and front desk was super friendly and helpful!!
by A traveller
Posted Jan. 23, 2024 on Expedia
It was a comfortable night's sleep.
by A traveller
Posted Jan. 22, 2024 on Expedia
Comment from Hotel Management
Jan. 25, 2024 by GM, Hotel Management
Sorry, to see your stay was not to your expectations, How could we have made your stay better?
by A traveller
Posted Jan. 21, 2024 on Expedia
We stay at this property every year when in Hibbing got events and it is conveniently located and the most affordable option, but the condition has gone down hill every year with the price going up. It is a safe and comfortable stay and we will likely continue to stay here for that reason, but the hotel has been under remodel for over a year with the pool area closed. This year we noticed the rooms had been very hastily cleaned with hair left on countertops, splatter on mirrors and soap dish, and some garbage left about. There was also mold on the muffins at breakfast and the water in the shower in one of our rooms would not get above luke warm. The staff is friendly and relaxed
