Ratings based on 955 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
79% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Hotels
Comment from Hotel Management
Jan. 31, 2024 by Irina, Hotel Management
Dear Manuel, We are very grateful for your "10 out of 10". Thanks for sharing your rating here on this forum.We hope to have the pleasure to welcome you again to our piece of paradise.SAii for Now,Irina LadnyukGuest Experience Manager
4 out of 5
by A traveller

Posted Jan. 29, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Irina, Hotel Management
Dear David, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager
5 out of 5
by A traveller

Posted Jan. 26, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Irina, Hotel Management
Dear Cheryl, we are so grateful for your "5 out of 5". The entire team and I look forward to welcoming you back to SAii Laguna Phuket in the near future.SAii For Now,Irina LadnyukGuest Experience Manager
4 out of 5
by A traveller

Posted Jan. 20, 2024 on Expedia
Not so new, but location is good.
Comment from Hotel Management
Jan. 21, 2024 by Irina, Hotel Management
Dear Yoshiyuki, thank you very much for your kind review. We are delighted to inform you that our hotel has recently undergone extensive renovation of all rooms in Lagoon wing to provide a fresh and modern experience for all of our guests. And this year we are planning to renovate all rooms in the Beach Wing.Thank you for choosing to stay with us and we hope to have a pleasure to welcome you back to our beachfront paradise in the near future. SAii For Now, Irina LadnyukGuest Experience Manager
3 out of 5
by A traveller

Posted Jan. 11, 2024 on Hotels
Comment from Hotel Management
Jan. 14, 2024 by Irina, Hotel Management
Dear Antoine, many thanks for choosing to stay with us at SAii Laguna Phuket. We greatly appreciate your rating and hope to welcome you again in the future.SAii for Now,Irina LadnyukGuest Experience Manager
5 out of 5
by A traveller

Posted Dec. 28, 2023 on Expedia
Our 3rd stay at Laguna did not disappoint. The club facilities were excellent
Comment from Hotel Management
Dec. 29, 2023 by Irina, Hotel Management
Dear Laura, many thanks for choosing to return to our resort for a third time. I was delighted to read that you had an enjoyable stay and would like to thank you for highlighting the resort facilities including the benefits and service you received as part of our club room package.I do hope we will have the pleasure of welcoming you back to our resort again in the future.SAii for Now, Irina Ladnyuk Guest Experience Manager
4 out of 5
by A traveller

Posted Dec. 23, 2023 on Hotels
Comment from Hotel Management
Dec. 26, 2023 by Irina, Hotel Management
Dear Douglas, all of us truly appreciate your high rating. Thank you for taking a moment to rate SAii Laguna Phuket.The team and I look forward to welcoming you back to our beautiful resort in the near future.SAii For Now,Irina LadnyukGuest Experience Manager
5 out of 5
by A traveller

Posted Dec. 17, 2023 on Hotels
Comment from Hotel Management
Dec. 17, 2023 by Irina, Hotel Management
Dear David, thank you very much for the highest rating, but mostly for visiting us despite so many options in Phuket.We hope to have the pleasure in welcoming you once again when you are next travelling to Phuket. SAii for Now,Irina LadnyukGuest Experience Manager
3 out of 5
by A traveller from Singapore

Posted Dec. 10, 2023 on Expedia
Comment from Hotel Management
Dec. 11, 2023 by Irina, Hotel Management
Dear Dany, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. SAii for Now,Irina LadnyukGuest Experience Manager
5 out of 5
by A traveller

Posted Nov. 20, 2023 on Expedia
Comment from Hotel Management
Dec. 11, 2023 by Irina, Hotel Management
Dear Rebecca, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager