Ratings based on 37 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 11, 2020 on Hotels
Recommended
for Everyoneby A traveller from Hong Kong
best holiday
Posted Mar. 25, 2018 on ExpediaOur first family trip away and it exceeded our expectations. The beach was literally across the street and beautiful. The hotel itself was so nice and peaceful - don’t expect a big resort with kids facilities. We loved that it was cosy and intimate and quiet.
The restaurant had delicious food but breakfast could’ve had a bit more variety.
Comment from Hotel Management
Jan. 8, 2019 by Peter Jones, General Manager, Hotel Management
Thank you for choosing to stay with us here at The Chava and for your comments here.
Recommended
for Familiesby A traveller from Hawaii
Awesome boutique hotel in Surin Beach, Phuket
Posted Mar. 20, 2018 on Expedia
Pros: Safe, quiet, awesome landscaping and design, world-class staff, excellent cafe / bar on site by the large, clean, refreshing pool.
A small slice of safety/paradise in a designer boutique hotel close to beautiful Surin Beach. At check in the staff invite you to relax on comfortable chairs in a garden setting sipping cool fresh juice while they take care of everything at the front desk for you (bringing the usual paperwork to you as necessary). The hotel is built around a beautifully landscaped courtyard with large clean swimming pool and an excellent and versatile bar/cafe. There are numerous poolside lounges and a few cabanas for lounging all day sipping cocktails if that suits you. The usual tours to other parts of Phuket can be arranged at the hotel. Surin Beach is a very long white powder sand beach a leisurely five minute walk away across one street and down a path through a grassy area. The hotel provides complimentary beach towels, mats and umbrellas. The beach is fringed with a groves of trees providing day-round shade if desired. Local vendors are present but not intrusive, providing mini-cafes, massages, scooter rentals, etc. Vendors pack everything up at sunset. Perfect hotel and beach for young families and retired couples looking to relax and enjoy nature. Definitely not for the singles party crowd. Overall a most relaxing and enjoyable experience.
Comment from Hotel Management
Jan. 8, 2019 by Peter Jones, General Manager, Hotel Management
Thank you for choosing to stay with us here at The Chava and for your comments here.
Recommended
for Everyoneby A traveller from scottsdsle
Wonderful staff beautiful grounds quiet fantastic
Posted Jan. 2, 2018 on ExpediaGreat food, everyone lovely, great rooms, close to beach but feels like an oasis. Rooms huge.
Comment from Hotel Management
Jan. 12, 2018 by Peter Jones, General Manager, Hotel Management
Thank you Rena- we are glad all is to your liking-please enjoy your time with us and make sure to ask if there is anything else we can assist with.
Kind Regards
by Kitty
Posted Dec. 9, 2017 on Hotels
Great breakfasts! Very friendly staff
Comment from Hotel Management
Dec. 12, 2017
Thanks Kitty, we appreciate your comments.
Kind Regards, Peter Jones, General Manager
Recommended
for Everyoneby A traveller from Perth
Great Staff
Posted Dec. 2, 2017 on Lastminute
Pros: Good location, great staff
Cons: WiFi speed - WOT Blitz crucified with low ping rates :-O
Location: Plenty to do and not too many screaming kids and parents who think that the world revolves around their unruly offspring
Had a relaxed stay recently that was made awesome by extremely helpful staff - they managed to get us last minute tickets to Phuket Fantasea and stunning seats. Always helpful and full of useful local advice, would stay there again. Thank you Chava
Comment from Hotel Management
Dec. 7, 2017 by Peter Jones, Hotel Management
Thank you for your kind review and very glad that our staff were able to enhance your stay with us- we hope to have you return soon. Our wifi speed is generally good, however speed supply throughout Thailand is quite variable-sorry if this was a major issue for you-we often have very favorable comments regarding this. Kind Regards, Peter Jones, General Manager
by Adam
Huge Luxury Apartment
Posted Nov. 29, 2017 on HotelsGreat apartment style hotel! Apartment was huge and amazing!
Pool great!
Comment from Hotel Management
Dec. 5, 2017
Thank you for taking the time to post your comments- we are glad that you enjoyed your stay with us here at The Chava-kind regards, Peter Jones, General Manager
Recommended
for Everyoneby A traveller from adelaide, australia
Relaxed, small resort in a great location
Posted Oct. 15, 2017 on Expedia
Pros: The room, facilities and location.
Cons: More variety for breakfast... Maybe some daily specials added to the regular menu.
Location: Right across the road from the beach and close to restaurants .. What more could you want
My husband and I stayed at the Chava with two 15 year old girls. We stayed in the two bedroom penthouse which was very spacious and comfortable. My husband and I absolutely loved the Chava and Surin beach because it is small, relaxed and beautiful. It was probably a little quiet for the girls as we travelled in October which is low season but perfect for us 😊 We were pleasantly surprised with the cost of food and drink at the resort.. It was not excessive at all. Definitely the best coffee, just like home. We found the hamburgers were not as good as the reviews, lacking salt/flavour, but that is being picky and quite easy to fix with a sprinkle of salt.
Great staff, attentive without being obtrusive .... Highly recommend both the resort and the location.
Comment from Hotel Management
Nov. 14, 2017 by Peter Jones, Hotel Management
Thank you Clare for taking the time to post your comments and we are very glad that you enjoyed your stay with us. Peace and tranquility are something that we always try to provide-it seems this may have hit the mark for you! Noted your two comments about breakfast variety and our Burgers-rarely do we hear criticisms of these, however a little seasoning is an easy fix. Great coffee is something that we are proud of- glad you enjoyed. We hope to have you return again in the future. Kind regards, Peter Jones, General Manager.
Recommended
for Familiesby A traveller from ABu Dhabi
ONE OF THE BEST HOTELS I'VE STAYED IN
Posted Apr. 6, 2017 on Expedia
Pros: location, staff, apartment quality. the manager kindly let us stay a few hours after the official check-out time, which worked well for our flights
stayed 3 nights with 2 children (ages 8 and 5)
great location, next to the beach, next to lots of handy shops. apartment size if great, with ability to cook and do washing yourself if you want to.
by Jeffrey
Oasis in Phuket
Posted Mar. 7, 2017 on HotelsOutstanding property with great rooms and pool area. Attentive staff. Away from the crowds.
Comment from Hotel Management
Mar. 22, 2017
Thank you Jeffrey for your comments- they are truly appreciated- we hope you will choose us again the next time you are travelling to Phuket-kind regards, Peter Jones, General Manager
