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Hotel Elms Christchurch, an Ascend Collection Hotel

4.0 star property
4-star hotel in Papanui

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Photo gallery for Hotel Elms Christchurch, an Ascend Collection Hotel

Standard Room, 2 Queen Beds
Exterior
Outdoor dining
Dining
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
456 Papanui Road, Christchurch, 8542
  • Place, Papanui Road
    ‪1 min walk‬
  • Place, Northlands Shopping Centre
    ‪7 min walk‬
  • Place, St George's Hostpital
    ‪19 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪12 min drive‬

Room options

View all photos for Apartment With Terrace

Private kitchen

Apartment With Terrace

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment

Apartment

Apartment

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Minibar, in-room safe, desk, blackout drapes

Standard Queen Room

  • Sleeps 2

View all photos for Standard Two Queen Room

Minibar, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • Sleeps 2

View all photos for Deluxe Room With Two Double Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room With Two Double Beds

  • Sleeps 4

View all photos for Superior Room With Two Double Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room With Two Double Beds

  • Sleeps 4

View all photos for Standard Room With Two Double Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room With Two Double Beds

  • Sleeps 4

Efficiency King Suite-Non-Smoking

  • Sleeps 2

View all photos for Superior Two Queen Room

Minibar, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 2

View all photos for Superior Queen Room

Combined shower/tub, free toiletries, hair dryer, towels

Superior Queen Room

  • Sleeps 3

View all photos for Deluxe Super King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Super King Room

  • Sleeps 2

About the area

Christchurch

Papanui stay.Within a 10-minute walk of this Papanui hotel, you'll find Papanui Road and Northlands Shopping Centre. Saint Andrew's College and St George's Hostpital are also within 2 miles (3 km).

What's nearby

  • Papanui Road - 1 min walk - 0.0 km
  • Northlands Shopping Centre - 7 min walk - 0.6 km
  • Saint Andrew's College - 11 min walk - 1.0 km
  • St George's Hostpital - 19 min walk - 1.7 km
  • Merivale Mall - 3 min drive - 2.2 km

Getting around

  • Christchurch Railway Station - 13 min drive
  • Christchurch International Airport (CHC) - 11 min drive

Restaurants

  • ‪Coffe Culture - ‬14 min walk
  • ‪Khmer Cambodian Cuisine - ‬8 min walk
  • ‪Robert Harris Cafe - ‬11 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Noodle Union - ‬1 min walk

About this property

Hotel Elms Christchurch, an Ascend Collection Hotel

4-star hotel in Papanui
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle at scheduled times is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Elms Christchurch, an Ascend Collection Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Christchurch hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Elms Christchurch, an Ascend Collection Hotel offers 96 accommodations with iPod docking stations and MP3 docking stations. LCD televisions come with satellite channels. Refrigerators and minibars are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM at scheduled times
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 18.50 to 30 for adults and NZD 18.50 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • iPod dock
  • LCD TV with cable/satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 42.5 per night.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 18.50 to 30 for adults, and NZD 18.50 to 30 for children
  • Airport shuttle fee: NZD 10 per person (one-way)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 42.5 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Elms
Quality Elms Christchurch
Quality Hotel Elms
Quality Hotel Elms Christchurch
Elms Hotel Christchurch
Quality Hotel Elms
Hotel Elms Christchurch Ascend Hotel Collection
Hotel Elms Christchurch, Ascend Hotel Collection Hotel
Hotel Elms Christchurch, Ascend Hotel Collection Christchurch

Hotel Elms Christchurch, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 327 out of 712 reviews
Rating 8 - Good. 297 out of 712 reviews
Rating 6 - Okay. 61 out of 712 reviews
Rating 4 - Poor. 19 out of 712 reviews
Rating 2 - Terrible. 8 out of 712 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room appeared clean, but we found food wrappers and nut shells under the bed, behind chair, etc. On the bright side, the place is modern, comfortable and staff very friendly and efficient.
Stayed 1 night in Sep 2025

10/10 Excellent

Jean

Stayed 2 nights in Sep 2025

8/10 Good

Haley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful, we love this hotel for the convenient parking of our wheelchair van, and easily accessible rooms. Affordable for our family, has everything we need.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sam

Stayed 1 night in Sep 2025

10/10 Excellent

MARYN

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, helpful staff ...everyone!
Stayed 3 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, modern and warm.
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always lovely and clean, comfortable beds, great customer service, convenient location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with comfy bed. Lovely staff and great restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Excellent restaurant on site
Stayed 1 night in Jul 2025

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent stay, comfortable, clean room, great staff, easy check in and out and a delicious buffet breakfast. One waitress remembered that i had asked for GF bread on the first day so she asked if i would like some again when i came in for breakfast on the second day which was a lovely surprise that she took the time to remember me. And to top it all off they have included parking on site. 10 out of 10 would recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, was upgraded on check in, staff always helpful, comfortable bed and great shower. Added bonus free car parking good eating options close by
Stayed 3 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
My stay was great, this place is clean and tidy, and secure.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large rooms, 2 double beds, bathroom large and well equipped.
Stayed 1 night in Jun 2025

10/10 Excellent

Seanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kerry, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great cleanliness
Stayed 3 nights in May 2025

8/10 Good

Carol, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel with lovely helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Beryl and Victor

Stayed 2 nights in May 2025

8/10 Good

KEITH

Stayed 2 nights in May 2025

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities
Your restaurant staff are really lovely
Stayed 1 night in May 2025