Note fondée sur 963 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 janv. 2023 sur Expedia
Hotel à proximité de tout!
Hotel is closed to everything and I would highly recommend
Commentaires de Gestion de l’hôtel
9 janv. 2023 par Rydges Latimer, Gestion de l’hôtel
Kia Ora Jennifer,Thank you for recent stay, your feedback is much appreciated.Kind regards,Rydges Latimer
par un voyageur
Publié le 3 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
4 janv. 2019 par Gwen - Duty Manager, Gestion de l’hôtel
Dear Catherine, thank you for your excellent review. We are delighted to hear you enjoyed your recent stay with us. We look forward to having you back next time. Kind regards,
par un voyageur
Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Rydges Latimer , Gestion de l’hôtel
Kia Ora Seung,Thank you for the fantastic 10/10 review! We are thrilled to hear that you had such a wonderful experience during your recent stay with us.We look forward to welcoming you back for another exceptional stay in the future!Kind Regards,Rydges Latimer
par un voyageur
Acceptable, Nothing Special; Close Walk to Town
Publié le 19 févr. 2024 sur HotelsNothing special hotel, restaurant is ok. Service was ok. Unresponsive to two emails sent prior to arrival. My room faced car park, which was inexplicably noisy at times (possibly tour leaders herding guests into or out of buses?). Breakfast buffet was good, but not exceptional; many options, service on espresso (extra charge) was slow.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Rydges Latimer , Gestion de l’hôtel
Kia Ora Sherri,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comments regarding our hotel and restaurant, and we will certainly take them into consideration as we strive to improve our services. Regarding the unresponsiveness to your emails prior to arrival, we apologize for the oversight and will investigate this matter further. Additionally, we apologize for any noise disturbances from the car park and any delays in service during breakfast. Your feedback is valuable to us, and we will use it to make necessary improvements. We hope to have the opportunity to welcome you back for a better experience in the future.Kind Regards,Rydges Latimer
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Great staff service was a pleasant stay and no troubles to to do small changes. Thank you we will definitely stay again.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Rydges Latimer , Gestion de l’hôtel
Kia Ora David,We are thrilled by your glowing review! Knowing that you had a pleasant stay and received excellent service from our staff brings us immense joy. It's truly delightful to hear that we were able to accommodate your needs smoothly, ensuring an enjoyable experience for you. Your kind words mean a lot to us, and we're excited to learn that you plan to stay with us again in the future. We eagerly anticipate the opportunity to welcome you back and provide another exceptional stay!Kind Regards,Rydges Latimer
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Clean, well appointed and well staffed hotel in a convenient location. Nice facility with a decent attached restaurant.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Rydges Latimer , Gestion de l’hôtel
Kia Ora William,Thank you for your gracious review! We're thrilled to hear that you found our hotel clean, well-appointed, and staffed to your satisfaction. It's wonderful that you enjoyed our convenient location and the amenities offered, including our attached restaurant. We strive to provide a high standard of service and comfort for all our guests, and we're glad that we met your expectations. We hope to have the pleasure of welcoming you back for another exceptional stay in the future!Kind Regards,Rydges Latimer
par un voyageur
Publié le 15 févr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
31 mars 2024 par Rydges Latimer , Gestion de l’hôtel
Kia Ora Natalie,Thank you for taking the time to share your feedback with us. We appreciate your rating and hope that your stay was satisfactory overall. If there are any specific areas where we can improve to better meet your expectations in the future, please don't hesitate to let us know. Kind regards,Rydges Latimer
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Great modern hotel stones throw from central city
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Rydges Latimer , Gestion de l’hôtel
Kia Ora Paul,Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed your stay at our modern hotel, conveniently located close to the city center.Providing a contemporary and centrally located accommodation option is essential for our guests, and we're delighted that we could meet your expectations in this regard. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Kind Regards,Rydges Latimer
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Everything about this property was great
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Rydges Latimer , Gestion de l’hôtel
Kia Ora Edwards,Thank you so much for awarding us a 5-star rating! We are absolutely thrilled to hear that you had such a fantastic experience with us.We can't wait to welcome you back for another exceptional stay in the future!Kind Regards,Rydges Latimer
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Excellent hotel, very quiet, nicely decorated rooms, comfortable beds and lovely bathroom with excellent service. Great breakfast in hotel restaurant. Easy walk into the beautiful city of Christchurch. Thoroughly recommend it!
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Rydges Latimer , Gestion de l’hôtel
Kia Ora Christine,Thank you for your glowing review! We're thrilled to hear that you had such a wonderful experience at our hotel. Your kind words about our quiet atmosphere, well-decorated rooms, comfortable beds, and excellent service mean the world to us. We're delighted that you enjoyed our great breakfast and found our location convenient for exploring the beautiful city of Christchurch. We truly appreciate your recommendation and can't wait to welcome you back for another fantastic stay!Kind Regards,Rydges Latimer
