Note fondée sur 551 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par Laura, Gestion de l’hôtel
Hi William,Thank you for taking the time to rate your experience with us. We are pleased to hear that you enjoyed your stay. We look forward to seeing you again.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Clean & helpful staff to our needs.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Laura, Gestion de l’hôtel
Dear Tamiko, Thank you for taking the time to tell us about your recent experience at the Baymont Inn & Suites. It is always a pleasure to receive positive feedback. I am especially pleased to hear that you found our staff helpful. Guest satisfaction is #1 here at Baymont Clute/Lake Jackson. Thank you again and we hope to have the pleasure to serve you again in the future.
par un voyageur de Missouri City
Publié le 22 févr. 2024 sur Expedia
The room 202 had bed bugs and me be Break out alll over my body. I couldn’t even stay my last night there . It’s a shame that this Happen.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Laura, Gestion de l’hôtel
Dear Christine,Thank you for taking the time to provide feedback about your recent stay at Baymont Inn & Suites. I do apologize for any problems that you experienced. Rest assured that we will thoroughly investigate your concerns, and address them promptly. I don't have any record of you informing the front desk staff about these issues so please feel free to contact us with any further information that could be helpful .Again thank you for taking the time to let us know, this is what helps us to improve. Guest satisfaction is our #1 priority
par un voyageur
Publié le 21 févr. 2024 sur Hotels
Clean quiet Hotel, i actually gave the hotel the white glove test and it passed. I would definitely stay again.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Laura, Gestion de l’hôtel
Dear Raymond, Thank you for taking the time to tell us about your stay at Baymont Inn & Suites. It is always a pleasure to receive such positive feedback. Wow passing the "white glove" test is definitely something I will share with our housekeeping staff! Thank you again and we hope to serve you again in the future.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Laura, Gestion de l’hôtel
Dear Linda,Thank you for taking the time to rate your stay at Baymont Inn & Suites. It is always a pleasure to receive positive feedback. We hope to see you again soon!
par un voyageur
Publié le 13 févr. 2024
Should be smoke and drug free
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Laura, Gestion de l’hôtel
Dear Donald,Thank you for taking to tell us about your experience here at Baymont Inn & Suites. Our hotel is a 100% smoke and drug free establishment. Unfortunately however on occasion we do have a few "rotten apples" that break the rules. We do charge a 250 smoke removal fee as a deterrent and to cover the cost of the removal. I do apologize if you experienced one of these occasions. Thank you again and it is our hope to serve you again in the future.
par un voyageur
Publié le 8 févr. 2024 sur Hotels
Good staff and very friendly breakfast
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Laura, Gestion de l’hôtel
Dear Ray,Thank you for taking the time to tell us about your experience here at Baymont Inn & Suites. It is always a pleasure to receive positive feedback. We hope to have the opportunity to serve you again in the future.
par un voyageur
Publié le 7 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Laura, Gestion de l’hôtel
Dear Perla, Thank you for taking the time to rate your stay here at Baymont Inn & Suites. We hope to have the opportunity to serve you again in the future.
par un voyageur
Publié le 24 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Laura, Gestion de l’hôtel
Dear Krista,Thank you for taking the time to rate your recent stay here at Baymont Inn & Suites. We are so pleased that you enjoyed your stay and we hope to serve you again in the future.
par un voyageur
Publié le 21 janv. 2024 sur Expedia
This property didn’t look like the pictures at all! Our towels were dirty, the grout in the tile was disgusting, part of the ceiling was messed up. Like no repairs had been done and cleaning was not top notch.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Laura, Gestion de l’hôtel
Dear Erica,Thank you for taking the time to tell us about your experience here at Baymont Inn & Suites. I do apologize that your stay did not meet your expectations. Please rest assured that we are taking the appropriate measures to improve and repair these issues. Guest satisfaction is our #1 priortiy.
